Mercy Health Urgent Care, Waterville Urgent Care

Open until 8pm

Mercy Health Urgent Care - Waterville Urgent Care Logo

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They may be accepting walk-ins.

Highlights

Modern patient experience

Mobile waitlist, Online paperwork, Online pay

Overview

Book an appointment at Mercy Health Urgent Care - Waterville Urgent Care. Mercy Health Urgent Care is an urgent care center in Waterville, located at 7224 Dutch Rd.

Offering convenient urgent care services in a comfortable setting, and a proud partner of Solv, Mercy Health Urgent Care ensures that your medical needs are addressed promptly and efficiently. We are open 7 days a week, catering to non-emergent healthcare conditions without the need for an emergency room visit.

At Mercy Health Urgent Care, we provide a broad range of services, all handled by our experienced medical professionals. Our facility boasts state-of-the-art medical equipment and a comfortable waiting area, ensuring your visit is pleasant and effective.

What sets Mercy Health Urgent Care apart is the ability to book your visit online in real-time via Solv, significantly reducing your wait time and streamlining your experience. Walk-ins are welcome, but we encourage online bookings to make your visit as quick and stress-free as possible.

Location

7224 Dutch Rd

Waterville, OH, 43566

Get directions

Office hours

Eastern Standard Time (EST)

Sun

8:00 am - 8:00 pm

Mon

8:00 am - 8:00 pm

Open now

Tue

8:00 am - 8:00 pm

Wed

8:00 am - 8:00 pm

Thu

8:00 am - 8:00 pm

Fri

8:00 am - 8:00 pm

Sat

8:00 am - 8:00 pm

Office photos

Clinic office (0)
Clinic office (1)

Insurance and payments

Insurance

While Mercy Health Urgent Care partners with the below insurances, we recommend giving your insurance provider a call to confirm coverage and benefits.

Medicaid
Medicare
PPO
Self-Pay

Self-pay

This location accepts payment without insurance. Self-pay prices include an office visit charge unless noted. For more details, .

Patient ratings and reviews

4.8

Overall rating

Wait time

4.5

Quality of care

4.8

Bedside manner

4.8

Staff friendliness

4.8

Facility cleanliness

4.9

What patients are saying...

5.0

Easy process and staff were great.   I was in and out in about an hour.

Letha Z.

Dec 7, 2025

Verified

1.0

Will never visit this urgent care again. The nurse practitioner threaten too call 911 on me as well as sat down in a chair while talking too me. How unprofessional!! And when I received my note from her it was incorrect and when asked too fix it she refused! After some talking and arguing back and forth then note got changed.All of this was not necessaryand felt as if I paid my co pay for nothing as I do Not know what was wrong with me but your company gladly took my co pay ! I WILL NEVER VISIT THIS URGENT CARE AGAIN AND WILL GO OUT OF MY WAY TOO NOT RECOMMEND TOO ANY OF MY FRIENDS OR FAMILY

Arron S.

Dec 4, 2025

Verified

5.0

I have had a cough for a few days with some wheezing and decided to do a sick visit.   Checked in smoothly online and then staff did vitals and saw nurse practitioner for a thorough evaluation.  Received some treatment suggestions and was on my way home in 30 minutes.

Susan W.

Dec 1, 2025

Verified

5.0

Checking in sucked then the app didn’t work on my phone then they had to keep taking my phone to see if work it didn’t and now you guys keep texting  0 out of 10

Steven N.

Nov 26, 2025

Verified

5.0

Woke up not feeling well. I have been to this urgent care before and so visited again. The scheduling was easy. I was seen quickly and was diagnosed in an efficient manner. I would definitely recommend this urgent care.

Craig E.

Nov 24, 2025

Verified

5.0

Everything was great except for the check in process with SOLV

Dennis R.

Nov 22, 2025

Verified

5.0

Every staff member was amazing. Very thorough and even though the office was getting renovated, was very clean! Thank you to everyone for making my visit easy as I was in a lot of pain and have no patience! Will absolutely 💯 recommend!!

Melinda R.

Nov 16, 2025

Verified

5.0

I was impressed by the low wait time. I was called to my room before I could complete the paperwork. Doctor was pleasant and seemed very knowledgable. This urgent care wasn’t my first choice but it will be from now on.  Two thumbs up. Highly recommended

Robert F.

Nov 15, 2025

Verified

5.0

Had a tick bite that needed looked at. Nurse and doc were both GREAT. Will definitely visit again!

Ginger H.

Nov 13, 2025

Verified

5.0

Fantastic staff. Short wait time. Talked through medicine I was prescribed, what I should do to get better. Very helpful and mindful of my care. Highly recommend!

Brigid M.

Nov 8, 2025

Verified

All reviews are opinions of patients and do not represent the opinions of Solv.

Frequently Asked Questions

How do patients rate Mercy Health Urgent Care in reviews?

176 patients have shared ratings for Mercy Health Urgent Care in Waterville on Solv. The average rating is 4.8 out of 5. That includes 4.5 for wait-time, 4.8 for quality of care, 4.8 for bedside manner, 4.8 for staff friendliness, and 4.9 for facility cleanliness. You can read all the individual patient reviews on Mercy Health Urgent Care's profile.

How do I make a booking at Mercy Health Urgent Care, Waterville Urgent Care?

You can book a visit with Mercy Health Urgent Care directly through Solv. The clinic also accepts walk-in patients, however, booking in advance usually minimizes your wait time, allowing you to get in and out of the urgent care quicker.

What insurance does Mercy Health Urgent Care accept?

Mercy Health Urgent Care accepts Medicaid, Medicare, PPO, Self-Pay. Depending on your specific insurance plan, your out of pocket visit cost will vary. Contact the clinic directly for further details.

How much does an urgent care visit cost at Mercy Health Urgent Care

Depending on insurance status and whether Mercy Health Urgent Care is in-network with your specific plan, an urgent care visit to this location may vary. Generally speaking, a co-pay for the visit itself will range from $35-100 with lab tests and other services possibly increasing that total. Without insurance, the self-pay price of a visit will likely be between $100-250 depending on the reason for visit or prescribed treatment plan. Additional services such as lab tests, x-rays, medications, and other services may be additional costs. Please make sure to talk with your provider about the costs prior to receiving treatment.

What are the primary services of Mercy Health Urgent Care, Waterville Urgent Care?

As an urgent care center, Mercy Health Urgent Care treats a range of non-emergent injuries and illnesses, as well as provides certain preventative care. More specifically, Mercy Health Urgent Care will provide annual exams and sports physicals, general lab tests and screenings, and diagnose and treat routine conditions like the common cold, flu, infections, rashes, allergies, strep throat, and more.

Where is Mercy Health Urgent Care, Waterville Urgent Care located?

Mercy Health Urgent Care is located at 7224 Dutch Rd in Waterville and serves patients throughout the area.

Is Mercy Health Urgent Care, Waterville Urgent Care open on the weekends?

Yes. Mercy Health Urgent Care is open on weekends including Saturday 8:00 am - 8:00 pm and Sunday 8:00 am - 8:00 pm.

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