Mercy Urgent Care, West Asheville

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Overview

What to know before you go

Due to impacts of Helene, visit booking is pre-registration convenience only. This is not an appointment. Patients seen as they arrive.

Patients with emergency medical...

Book an appointment at Mercy Urgent Care - West Asheville. Mercy Urgent Care is an urgent care center in Asheville, located at 1201 Patton Ave.

Offering convenient urgent care services in a comfortable setting, and a proud partner of Solv, Mercy Urgent Care ensures that your medical needs are addressed promptly and efficiently. We are open 7 days a week, catering to non-emergent healthcare conditions without the need for an emergency room visit.

At Mercy Urgent Care, we provide a broad range of services, all handled by our experienced medical professionals. Our facility boasts state-of-the-art medical equipment and a comfortable waiting area, ensuring your visit is pleasant and effective.

What sets Mercy Urgent Care apart is the ability to book your visit online in real-time via Solv, significantly reducing your wait time and streamlining your experience. Walk-ins are welcome, but we encourage online bookings to make your visit as quick and stress-free as possible.

Location

1201 Patton Ave

Asheville, NC, 28806

Office hours

Eastern Standard Time (EST)

Sun

8:00 am - 6:00 pm

Mon

8:00 am - 6:00 pm

Closed now

Tue

8:00 am - 6:00 pm

Wed

8:00 am - 6:00 pm

Thu

8:00 am - 6:00 pm

Fri

8:00 am - 6:00 pm

Sat

8:00 am - 6:00 pm

Office photos

Clinic office (0)

Insurance and payments

Insurance

While Mercy Urgent Care partners with the below insurances, we recommend giving your insurance provider a call to confirm coverage and benefits.

Aetna
Anthem
Blue Cross Blue Shield
Cigna
HMO
Humana
Medicaid
Medicare
PPO
Self-Pay
TRICARE
United Healthcare

Self-pay

This clinic accepts payment without insurance. Self-pay prices include an office visit charge unless noted. For more details, .

Services

X-ray (arms, hands, legs, or feet)

X-ray (chest)

Flu shot

Self-pay:

$35

Camp physical

Self-pay:

$109-$249

School physicals

Sports physicals

Self-pay:

$25

Laceration repair (stitches)

10-panel drug test

5-panel drug test

Solv makes no guarantees regarding the accuracy or completeness of pricing information, as it is subject to the partner's discretion. Prices don't guarantee availability. If you decide to use your insurance for your visit and the claim is fully processed, the clinic may not be able to revert to a self-pay rate, depending on insurance carrier and plan. Taxes may apply.

Patient ratings and reviews

4.6

Overall rating

Wait time

3.6

Quality of care

4.3

Bedside manner

4.4

Staff friendliness

4.4

Facility cleanliness

4.5

What patients are saying...

5.0

Scheduling was easy through Solv, while I am fortunate to have internet access. Staff at check-in was very organized and professional. The wait time was appropriate for the number of people ahead of me. The entire office was clean, however I didn’t visit the public restroom as I am not a fan of male/female restrooms. However I understand this might be policy. Vaccination staff was polite and professional. Thank you very kindly, Mercy for all that you do for our community. I appreciate the fact that I was able to be seen on short notice during a challenging time on a Sunday afternoon.

Jennifer R.

Oct 20, 2024

Verified

5.0

My visit - was quick n to the point  Thank you for a lovely staff

Maria D.

Oct 19, 2024

Verified

5.0

Good people, my second visit ever. Hopefully my last but… Great care Thanks

Mark N.

Oct 18, 2024

Verified

5.0

DOT Physical. Scheduling was easy, process was very professional. In and out in less than an hour!

Joel P.

Oct 17, 2024

Verified

5.0

It was a smooth and kind experience. I got the care I needed.

Taelyn R.

Oct 16, 2024

Verified

5.0

Needed a d o t physical for work.   Was able to get in and get out in a few hours total. Almost skipped because the google listing for sisters of mercy said you were closed Saturdays

Joel M.

Oct 13, 2024

Verified

5.0

Thanks for being open and accessible during the recovery from Hurricane Helene! A critical service to our community!

David N.

Oct 12, 2024

Verified

5.0

Woke up this morning still hurting so I made the best choice by going to mercey urgent care.

Ashley L.

Oct 11, 2024

Verified

5.0

Very helpful staff and super fast! Fast check in, did all the testing, and provider came in quick!

Kelly S.

Oct 9, 2024

Verified

5.0

Injured my finger while closing the garage door. Scheduling was easy, wait time was reasonable considering our current situation. The NP, Ron Eby, was great. Kind, professional, knowledgeable, thorough and personable. Did a great job suturing a difficult area. The MD  and the P.A.  I saw on my initial visit were also good.

Elizabeth S G.

Oct 7, 2024

Verified

All reviews are opinions of patients and do not represent the opinions of Solv.

Frequently Asked Questions

How do patients rate Mercy Urgent Care in reviews?

7,345 patients have shared ratings for Mercy Urgent Care in Asheville on Solv. The average rating is 4.6 out of 5. That includes 3.6 for wait-time, 4.3 for quality of care, 4.4 for bedside manner, 4.4 for staff friendliness, and 4.5 for facility cleanliness. You can read all the individual patient reviews on Mercy Urgent Care’s profile.

How do I make a booking at Mercy Urgent Care, West Asheville?

You can book a visit with Mercy Urgent Care directly through Solv.

What insurance does Mercy Urgent Care accept?

Mercy Urgent Care accepts Aetna, Anthem, Blue Cross Blue Shield, Cigna, HMO, Humana, Medicaid, Medicare, PPO, Self-Pay, TRICARE, United Healthcare. Depending on your specific insurance plan, your out of pocket visit cost will vary. Contact the clinic directly for further details.

How much does an urgent care visit cost at Mercy Urgent Care

Depending on insurance status and whether Mercy Urgent Care is in-network with your specific plan, an urgent care visit to this location may vary. Generally speaking, a co-pay for the visit itself will range from $35-75 with lab tests and other services possibly increasing that total. Without insurance, the self-pay price of a visit will likely be between $100-250 depending on the reason for visit or prescribed treatment plan. Additional services such as lab tests, x-rays, medications, and other services may be additional costs. Please make sure to talk with your provider about the costs prior to receiving treatment.

What are the primary services of Mercy Urgent Care, West Asheville?

As an urgent care center, Mercy Urgent Care treats a range of non-emergent injuries and illnesses, as well as provides certain preventative care. More specifically, Mercy Urgent Care will provide a variety of vaccinations, annual exams and sports physicals, general lab tests and screenings, and diagnose and treat routine conditions like the common cold, flu, infections, rashes, allergies, strep throat, and more.

Where is Mercy Urgent Care, West Asheville located?

Mercy Urgent Care is located at 1201 Patton Ave in Asheville and serves patients throughout the area.

Is Mercy Urgent Care, West Asheville open on the weekends?

Yes. Mercy Urgent Care is open on weekends including Saturday 8:00 am - 6:00 pm and Sunday 8:00 am - 6:00 pm.

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The content provided here and elsewhere on the Solv Health site or mobile app is provided for general informational purposes only. It is not intended as, and Solv Health, Inc. does not provide, medical advice, diagnosis or treatment. Always contact your healthcare provider directly with any questions you may have regarding your health or specific medical advice.

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