Mercy Urgent Care, West Asheville

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Highlights

Overview

What to know before you go

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Book an appointment at Mercy Urgent Care - West Asheville. Mercy Urgent Care is an urgent care center in Asheville, located at 1201 Patton Ave.

Offering convenient urgent care services in a comfortable setting, and a proud partner of Solv, Mercy Urgent Care ensures that your medical needs are addressed promptly and efficiently. We are open 7 days a week, catering to non-emergent healthcare conditions without the need for an emergency room visit.

At Mercy Urgent Care, we provide a broad range of services, all handled by our experienced medical professionals. Our facility boasts state-of-the-art medical equipment and a comfortable waiting area, ensuring your visit is pleasant and effective.

What sets Mercy Urgent Care apart is the ability to book your visit online in real-time via Solv, significantly reducing your wait time and streamlining your experience. Walk-ins are welcome, but we encourage online bookings to make your visit as quick and stress-free as possible.

Location

1201 Patton Ave

Asheville, NC, 28806

Office hours

Eastern Standard Time (EST)

Sun

8:00 am - 6:00 pm

Mon

8:00 am - 8:00 pm

Tue

8:00 am - 8:00 pm

Wed

8:00 am - 8:00 pm

Thu

8:00 am - 8:00 pm

Fri

8:00 am - 8:00 pm

Closed now

Sat

8:00 am - 7:30 pm

Office photos

Insurance and payments

Insurance

While Mercy Urgent Care partners with the below insurances, we recommend giving your insurance provider a call to confirm coverage and benefits.

Aetna
Anthem
Blue Cross Blue Shield
Cigna
HMO
Humana
Medicaid
Medicare
PPO
Self-Pay
TRICARE
United Healthcare

Self-pay

This location accepts payment without insurance. Self-pay prices include an office visit charge unless noted. For more details, .

Services

X-ray (arms, hands, legs, or feet)

X-ray (chest)

Flu shot

Self-pay:

$35

Camp physical

Self-pay:

$109-$249

School physicals

Sports physicals

Self-pay:

$25

Laceration repair (stitches)

10-panel drug test

5-panel drug test

Solv makes no guarantees regarding the accuracy or completeness of pricing information, as it is subject to the partner's discretion. Prices don't guarantee availability. If you decide to use your insurance for your visit and the claim is fully processed, the clinic may not be able to revert to a self-pay rate, depending on insurance carrier and plan. Taxes may apply.

Patient ratings and reviews

4.6

Overall rating

Wait time

3.7

Quality of care

4.4

Bedside manner

4.5

Staff friendliness

4.5

Facility cleanliness

4.6

What patients are saying...

5.0

The gentleman at check in was very sweet and made me feel cared for. He knew I was in pain and went out of his way to assist in the check in process. The nurses and nurse practitioner did a great job with the assessment, x ray and stitching up the wound in my foot. I was well taken care of and I appreciated the service the staff members provided.

Amy B.

Feb 17, 2026

Verified

5.0

Everyone at the Mercy Urgent Care on Patton was so friendly and quick! They made it very comfortable for me and I will always come back here for any health related issues!

Laurel T.

Feb 15, 2026

Verified

5.0

The whole team was A-one top notch! Great people and they took great care of me. Couldn’t ask for better care. Would absolutely recommend this clinic 👍🏼👍🏼

Michael H.

Feb 12, 2026

Verified

5.0

3rd time in checking on cut from meat slicer the staff were great concerned helpful n indeed lovely thank you

Rhonda H.

Feb 12, 2026

Verified

5.0

Great experience as always. The wait time was long, but that can be expected sometimes. Good and friendly care from the moment I stepped in the door. Highly recommend.

Amy H.

Feb 10, 2026

Verified

5.0

Sisters of Mercy have been important in our community for a hundred years, and the quality care they provided at the very beginning continues to day in their urgent care facility.

Tami R.

Feb 7, 2026

Verified

5.0

The staff and doctors were amazing and helpful. They took the time to figure out some insurance problems I had and were very patient. The doctor was kind and answered all my questions and concerns.

Sanjithraj V.

Feb 7, 2026

Verified

5.0

I was able to come in and get my hand looked at with no problem. They were quick, efficient and kind. Appreciate the staff.

Anna S.

Feb 6, 2026

Verified

4.0

Went to urgent care with chronic cough and green mucus. The result of this visit was no definitive diagnosis, comprehensive care plan, was told everything was okay. Still feeling ill. I went to another healthcare facility. Diagnosis was pneumonia, and I received a comprehensive antibiotic and prednisone care plan. I'm glad I went to the second one because at my age I would be in very bad health right now

Kathryn B M.

Feb 4, 2026

Verified

5.0

Everything fine - drs nurses great n very nice - waiting outside in cold until after 11 am was difficult that’s the only thing

Rhonda H.

Feb 2, 2026

Verified

All reviews are opinions of patients and do not represent the opinions of Solv.

Frequently Asked Questions

How do patients rate Mercy Urgent Care in reviews?

8,524 patients have shared ratings for Mercy Urgent Care in Asheville on Solv. The average rating is 4.6 out of 5. That includes 3.7 for wait-time, 4.4 for quality of care, 4.5 for bedside manner, 4.5 for staff friendliness, and 4.6 for facility cleanliness. You can read all the individual patient reviews on Mercy Urgent Care's profile.

How do I make a booking at Mercy Urgent Care, West Asheville?

You can book a visit with Mercy Urgent Care directly through Solv.

What insurance does Mercy Urgent Care accept?

Mercy Urgent Care accepts Aetna, Anthem, Blue Cross Blue Shield, Cigna, HMO, Humana, Medicaid, Medicare, PPO, Self-Pay, TRICARE, United Healthcare. Depending on your specific insurance plan, your out of pocket visit cost will vary. Contact the clinic directly for further details.

How much does an urgent care visit cost at Mercy Urgent Care

Depending on insurance status and whether Mercy Urgent Care is in-network with your specific plan, an urgent care visit to this location may vary. Generally speaking, a co-pay for the visit itself will range from $35-100 with lab tests and other services possibly increasing that total. Without insurance, the self-pay price of a visit will likely be between $100-250 depending on the reason for visit or prescribed treatment plan. Additional services such as lab tests, x-rays, medications, and other services may be additional costs. Please make sure to talk with your provider about the costs prior to receiving treatment.

What are the primary services of Mercy Urgent Care, West Asheville?

As an urgent care center, Mercy Urgent Care treats a range of non-emergent injuries and illnesses, as well as provides certain preventative care. More specifically, Mercy Urgent Care will provide annual exams and sports physicals, general lab tests and screenings, and diagnose and treat routine conditions like the common cold, flu, infections, rashes, allergies, strep throat, and more.

Where is Mercy Urgent Care, West Asheville located?

Mercy Urgent Care is located at 1201 Patton Ave in Asheville and serves patients throughout the area.

Is Mercy Urgent Care, West Asheville open on the weekends?

Yes. Mercy Urgent Care is open on weekends including Saturday 8:00 am - 7:30 pm and Sunday 8:00 am - 6:00 pm.

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The content provided here and elsewhere on the Solv Health site or mobile app is provided for general informational purposes only. It is not intended as, and Solv Health, Inc. does not provide, medical advice, diagnosis or treatment. Always contact your healthcare provider directly with any questions you may have regarding your health or specific medical advice.

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