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Mercy Urgent Care - East Asheville Logo

COVID testing
Offers video visits
Business hours
Closes 5pm
Clinic Address1272 Tunnel Rd, Asheville, NC, 28805
Accepted insurance types
Accepts HMO, Medicaid, Medicare, PPO, Self-Pay, TRICARE, Triwest
About Mercy Urgent Care

Mercy Urgent Care, East Asheville is an urgent care center in Asheville, located at 1272 Tunnel Rd. They are open 7 days a week, including today from 9:00AM to 5:00PM seeing walk-in patients with non-emergent healthcare conditions. Unlike most urgent care and walk-in clinics, Mercy Urgent Care, East Asheville offers you the ability to book online in advance through Solv prior to arriving at the clinic. While most urgent care patients can expect a short wait time, booking online should cut that wait considerably and get you out and on with your day more quickly.

As part of the larger Mercy Urgent Care, this clinic has affiliates with the closest other clinic being in Asheville about 6.4 miles away and is open today from 9:00AM to 5:00PM.

Recognized favorably amongst their patients, Mercy Urgent Care, East Asheville has an average rating of 4.7 stars out of 5 based on 2559 total ratings.

If you are looking to learn more about urgent care including statistics, trends, FAQs and other useful information, check out our blog to empower your knowledge as a healthcare consumer. 

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Eastern Standard Time (EST)
9:00 am - 5:00 pm
10:00 am - 4:00 pm
10:00 am - 4:00 pm
9:00 am - 5:00 pm
9:00 am - 5:00 pm
9:00 am - 5:00 pm
9:00 am - 5:00 pm
Video visits
9:00 am - 5:00 pm
10:00 am - 4:00 pm
10:00 am - 4:00 pm
9:00 am - 5:00 pm
9:00 am - 5:00 pm
9:00 am - 5:00 pm
9:00 am - 5:00 pm
COVID Testing at Mercy Urgent Care - East Asheville
Read below to understand which test is best for your needs. To protect yourself and others, please follow the latest guidance CDC and FDA.
1 Turnaround times will vary depending on the type of test you receive and how busy the clinic is.
2 The clinic will provide information on how you’ll receive test results.


Labs and Tests

  • Allergy test
  • Diagnostic test
  • Drug test
  • Flu test
  • Lab tests
  • Mono test
  • Pregnancy test
  • STD testing
  • Strep test
  • TB test
  • Urinalysis
  • Glucose test
  • COVID-19 antibody test
  • COVID-19 in-house test
  • COVID-19 send-out test
  • COVID-19 test


  • DTaP vaccine
  • Immunizations
  • Flu shot
  • Tetanus vaccine

Accepted Insurance Plans

Contact your insurance company before your visit to ensure the clinic is in network for the service(s) you're seeking.

Self-Pay Prices

Cash pricing for uninsured patients.
  1. Base office visit$149-249
  2. Flu shot$35
  3. Laceration repair$0
  4. X-ray (extremity)$0
  5. X-ray (chest)$0
Additional Nearby Locations
Mercy Urgent Care

South Asheville

2149 ratings

1833 Hendersonville Rd, Asheville, NC 28803

6.4 miles away

Mercy Urgent Care

West Asheville

4250 ratings

1201 Patton Ave, Asheville, NC 28806

7.2 miles away

Mercy Urgent Care


2163 ratings

61 Weaver Blvd 105, Weaverville, NC 28787

9.7 miles away

Mercy Urgent Care


828 ratings

41 Charlie Brown Rd, Burnsville, NC 28714

24 miles away

Mercy Urgent Care


542 ratings

140 W Mills St a, Columbus, NC 28722

28 miles away

Ratings & Reviews

Overall Rating 4.7
Based on 2559 Ratings
Wait Time
(442 Ratings)
Quality of Care
(443 Ratings)
Bedside Manner
(441 Ratings)
Staff Friendliness
(442 Ratings)
Facility Cleanliness
(434 Ratings)
All reviews are opinions of patients and do not represent the opinion of Solv.
Showing 20 Top Reviews
Reviewed in
Very compassionate and professional
Reviewed in
Your electronic procedure for scheduling appointments is flawed to say the least, does not provide any greater efficiency and makes the wait time as long as that of a walk in. My appointment was scheduled online for 11:20 and I was seen at 1240pm. Your staff are not trained to accommodate elderly patients who have difficulty following directions in a new setting at times and urgency with continence and associated infection. Impathy has not been a part of your staff training and it was obvious.
Reviewed in
online booking for appointment was difficult for those not savvy with computers, attaching photos of IDs, etc. Also I found the receptionist a bit less than pleasant, though she wasn't rude or anything.
Reviewed in
I went in for a covid test and since my cell phone was broken they did accommodate me to come inside and were very thorough and polite made it very easy for me. I did the online checking and it was easy but lengthy I have insurance so cost was zero. Wait time was short. and check in in was easy. online booking was simple but lengthy yes, yes I would recommend them.
Reviewed in
Doctor and nurses bedsides manors great. Doctor very understanding and followed all of COVID precautions ☺️ Very pleased
Reviewed in
Friendly staff. Excellent PA! Once seem quick and easy out with what i needed. Long wait
Reviewed in
Dr was very knowledgeable and kind! Staff very nice too!
Reviewed in
All round excellent
Reviewed in
Excellent and convenient facility. Thank you!
Reviewed in
Thought I just had a sprained ankle, but was quickly diagnosed with a fracture. Staff was efficient, compassionate, and professional. Wait time was minimal. I would highly recommend!
Reviewed in
2 hour wait for a work physical. Too long. Nurse was nice. Dr. In and out in 5 minutes.
Reviewed in
Wonderful. Very knowledgeable staff. Thank you!
Reviewed in
nice visit. I made an appointment online ahead of time, thinking my wait time (in the waiting room) might be less but I think the only advantage is to fill out paperwork ahead of time?? not really sure. Otherwise, service was very good, very professional and very friendly.
Reviewed in
Everyone was great and friendly done better than I expected
Reviewed in
Very quick and efficient polite staff
Reviewed in
I felt very cared for
Reviewed in
The people are awesome
Reviewed in
Overall great experience. Melissa at front desk super helpful. Provider was thorough and professional! Young lady that took vitals was just having a bad day, maybe. Wait time was not long and was happy with visit.
Reviewed in
Melissa was extremely concise about what could be diagnosed, how I could sign up and what I could expect. Everyone was very kind and compassionate while I was not feeling well.
Reviewed in
Popular Clinic!Booked on Solv 40 times today