I have been having issues with my sinuses and dizziness for at least five weeks or so and the first place I went to in Lake Stevens was all booked up and was not doing walk-ins. So when I got home, I contacted the clinic down the street from my house and they got me in within 30 minutes. It was very fast efficient. Everybody was so friendly. The provider took her time reviewed my previous notes, etc. I could not have been more thankful or happy. I would highly recommend them!

A very good overall experience!  The staff was friendly, competent and caring.  I’ve been there previously, but after this visit, it will be my only Urgent Care facility that I will go to.

My first impression was slightly negative as the guy at the front desk was a bit terse. I wish he’d waited until I got to the desk before asking why I was there, my name/birthday, etc. as that info felt private and I didn’t want to shout sensitive info across a room, even if it is empty. I just felt rushed as I was walking slowly due to a knee problem and that started my visit with a negative impression. However, the nurse and doctor were exceptionally kind. The facilities were beautiful and thoughtfully designed and because of these things, I’ll go there from here on out for all my urgent care needs. I’m not sure if I’d have felt that way without the positive interactions from the nurse and doctor—they were really lovely.

Immediate care and fast RX. Great nurses and nice clean office. Frustrated with MyChart/Epic app - still cannot access. Won’t send password reset either. Cannot contact them for customer service either.

Suffered from acute diarrhea, which I suspect was from some under cooked meat. Also had early symptoms of UTI. Staff was attentive and helpful. The ARNP who handled my care was very understanding and supportive, giving practical guidance. The medical assistant was also very friendly. Prescriptions and lab tests were done efficiently and I was on my way. Overall great experience. Will come back to Indigo Urgent Care Mill Creek again for my health needs when unable to see my PCP.

Whole experience was great! The staff were friendly and caring.

Everyone was great in the clinic. Kas was amazing! Very friendly!

Yesterday was my first time I visited this facility.  I was very impressed with everyone I interracted with. Everyone was  knowledgeable and kind. I certainly will go back when I need urgent care.

The entire process was seamless, from scheduling the appointment to seeing the medical provider. The entire staff is great and they do have very nice offices and modern equipment (not a requirement but speaks volumes about the clinic) - a great experience from beginning to end.

The doctor provider treatment right away but my insurance denied the medication.