Highlights

Modern patient experience

Mobile check-in, Mobile waitlist, Online paperwork

Overview

What to know before you go

myDoc treats a majority of acute but non-life threatening illness and injuries from 18 months to adult. With onsite capability such as x-Ray, lab, Rx, orthopedic supplies, and...

Book an appointment at myDoc Urgent Care - University City. myDoc Urgent Care is an urgent care center in Philadelphia, located at 3717 Chestnut St.

Offering convenient urgent care services in a comfortable setting, and a proud partner of Solv, myDoc Urgent Care ensures that your medical needs are addressed promptly and efficiently. We are open 7 days a week, catering to non-emergent healthcare conditions without the need for an emergency room visit.

At myDoc Urgent Care, we provide a broad range of services, all handled by our experienced medical professionals. Our facility boasts state-of-the-art medical equipment and a comfortable waiting area, ensuring your visit is pleasant and effective.

What sets myDoc Urgent Care apart is the ability to book your visit online in real-time via Solv, significantly reducing your wait time and streamlining your experience. Walk-ins are welcome, but we encourage online bookings to make your visit as quick and stress-free as possible.

Location

3717 Chestnut St

Ste 202

Philadelphia, PA, 19104

Office hours

Eastern Standard Time (EST)

Sun

10:00 am - 3:00 pm

Closing soon

Mon

9:00 am - 7:00 pm

Tue

9:00 am - 7:00 pm

Wed

9:00 am - 7:00 pm

Thu

9:00 am - 3:30 pm

Fri

9:00 am - 7:00 pm

Sat

Closed

Office photos

Clinic office (0)
Clinic office (1)

Insurance and payments

Insurance

While myDoc Urgent Care partners with the below insurances, we recommend giving your insurance provider a call to confirm coverage and benefits.

Aetna
Blue Cross Blue Shield
Cigna
Humana
Medicaid
Medicare
PPO
Self-Pay
TRICARE
United Healthcare

Self-pay

This clinic accepts payment without insurance. Self-pay prices include an office visit charge unless noted. For more details, .

Services

X-ray (arms, hands, legs, or feet)

X-ray (chest)

Flu shot

School physicals

Sports physicals

Laceration repair (stitches)

Solv makes no guarantees regarding the accuracy or completeness of pricing information, as it is subject to the partner's discretion. Prices don't guarantee availability. If you decide to use your insurance for your visit and the claim is fully processed, the clinic may not be able to revert to a self-pay rate, depending on insurance carrier and plan. Taxes may apply.

Patient ratings and reviews

4.2

Overall rating

Wait time

4.1

Quality of care

3.9

Bedside manner

4.0

Staff friendliness

4.3

Facility cleanliness

4.4

What patients are saying...

2.0

Scheduling the appointment was a breeze, but once I got there I couldn't get in after ringing the bell and even called, probably because it's a holiday today; However, the website doesn't state that hours of operation would be altered today. I Rescheduled somewhere else.

Kyla T.

Sep 2, 2024

Verified

4.0

Check in and everything was fine. The Doctor Who for my clogged ear. said he saw nothing as far as wax, but my ear was hairy. I explained to him that this has been going on and off for over 30 years. He did not have the proper. Equipment to flush out or suction out.He used this spray bottle with an attached hose spray water(that I have at home. )He did not put a towel around my neck. So water went down my neck and on my pants. I had to ask for a towel. Which he had to leave the room for. Then he told me he did not have what was needed to suck out what was in my ear. He left the room I sat there waiting. A woman came in. I went into another room with her . She took my vital. She brought me back into the room. I proceeded to wait and wait. Person came in and said oh he’ll be back in a moment. But happened again. Finally decided getting out of here nothing was done told me didn’t have the right equipment so what was I sitting there waiting for? I left with a clogged here and $75 less in my pocket.

Robin K.

Aug 21, 2024

Verified

2.0

The doctor told me nothing looked wrong with me. But, said I had an infection but gave me no medicine he told me to just leave it alone. My eyes for the last 2 days have both been infected I woke up in the morning with pink eye in both eyes. He didn’t help me at all because “I seemed fine”. He wanted me to look messed up in order to get help.

Jada D.

Aug 13, 2024

Verified

1.0

Just took money didn’t care to help. I was just asked questions to figure out my own problem. Wasn’t diagnosed or helped.

Tatyana N.

Aug 3, 2024

Verified

5.0

Everything was great. Everything was polite and respectful

Raheem H.

Jul 30, 2024

Verified

5.0

Friendly, professional, compassionate health care. Nice to have on short notice. Not terribly expensive for self- pay, either.

Millard C.

Jul 30, 2024

Verified

5.0

I got an employment offer letter which required a drug screening, and I was able to walk over to this facility same day and complete my screening so easily. I completed the check-in process entirely on my phone which was amazing, and then I waited only maybe 2 minutes before they were ready. The sweetest lady in the world helped me, giving me clear guidance with urine collection and making me feel super comfortable. I wish I caught her name. Overall it was an awesome experience, brightened my day!

Alexis S.

Jul 26, 2024

Verified

5.0

I was grateful there was an appointment to fit my schedule. The provider was excellent in diagnosing my problem. The staff was kind and friendly. I was in and out quickly and my prescriptions were ready when I arrived at the pharmacy.

Linda M.

Jul 23, 2024

Verified

2.0

My appointment was canceled because the provider called out sick and the clinic had to close early. No one called me because my appointment was entered incorrectly in the system. My confirmation and reminders were for today but when checking in, the receptionist told me that my appointment was scheduled in her computer as yesterday. So she never called me to ahead of time to tell me that the clinic would be closed. I only found out when I arrived. Ease of scheduling: 10/10 Efficiency and accuracy of scheduling: 0/10 Communication: 2/10 Staff friendliness: 9/10 Staff availability: 0/10 Care: 0/10 (if you know that you have frequent staff call outs, have some backup staff on standby. I really needed service today, but didn't trust you all enough to go to another location.

Sherise S.

Jul 19, 2024

Verified

3.0

Firstly i waited 20 minutes to get my blood drawn it was no one ahead of me but 2 staff were arguing in the back. Once i got to the back she tried to take my blood in my left arm she stuck the needle in and didn’t hit a vain at all she stuck the same needle in a different spot (same arm) and missed my vain completely again.

Kadjatu H.

Jul 18, 2024

Verified

All reviews are opinions of patients and do not represent the opinions of Solv.

Frequently Asked Questions

How do patients rate myDoc Urgent Care in reviews?

43 patients have shared ratings for myDoc Urgent Care in Philadelphia on Solv. The average rating is 4.2 out of 5. That includes 4.1 for wait-time, 3.9 for quality of care, 4.0 for bedside manner, 4.3 for staff friendliness, and 4.4 for facility cleanliness. You can read all the individual patient reviews on myDoc Urgent Care’s profile.

How do I make a booking at myDoc Urgent Care, University City?

You can book a visit with myDoc Urgent Care directly through Solv. The clinic also accepts walk-in patients, however, booking in advance usually minimizes your wait time, allowing you to get in and out of the urgent care quicker.

What insurance does myDoc Urgent Care accept?

myDoc Urgent Care accepts Aetna, Blue Cross Blue Shield, Cigna, Humana, Medicaid, Medicare, PPO, Self-Pay, TRICARE, United Healthcare. Depending on your specific insurance plan, your out of pocket visit cost will vary. Contact the clinic directly for further details.

How much does an urgent care visit cost at myDoc Urgent Care

Depending on insurance status and whether myDoc Urgent Care is in-network with your specific plan, an urgent care visit to this location may vary. Generally speaking, a co-pay for the visit itself will range from $35-75 with lab tests and other services possibly increasing that total. Without insurance, the self-pay price of a visit will likely be between $100-250 depending on the reason for visit or prescribed treatment plan. Additional services such as lab tests, x-rays, medications, and other services may be additional costs. Please make sure to talk with your provider about the costs prior to receiving treatment.

What are the primary services of myDoc Urgent Care, University City?

As an urgent care center, myDoc Urgent Care treats a range of non-emergent injuries and illnesses, as well as provides certain preventative care. More specifically, myDoc Urgent Care will provide a variety of vaccinations, annual exams and sports physicals, general lab tests and screenings, and diagnose and treat routine conditions like the common cold, flu, infections, rashes, allergies, strep throat, and more.

Where is myDoc Urgent Care, University City located?

myDoc Urgent Care is located at 3717 Chestnut St in Philadelphia and serves patients throughout the area.

Is myDoc Urgent Care, University City open on the weekends?

Yes. myDoc Urgent Care is open on weekends, but only on Sunday 10:00 am - 3:00 pm. They are closed Saturdays.

myDoc Urgent Care, University City

Closes at 3pm

myDoc Urgent Care - University City Logo

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Sunday, September 8 (EST)

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In the event of a medical emergency, dial 911 or visit your closest emergency room immediately.

The content provided here and elsewhere on the Solv Health site or mobile app is provided for general informational purposes only. It is not intended as, and Solv Health, Inc. does not provide, medical advice, diagnosis or treatment. Always contact your healthcare provider directly with any questions you may have regarding your health or specific medical advice.

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