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Nova Urgent Care - Klamath Falls Logo

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COVID testing
Business hours
Closed Now
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Clinic Address3737 Shasta Way, Suite A, Klamath Falls, OR, 97603
Accepted insurance types
Accepts Medicare, PPO, Self-Pay
About Nova Urgent Care

With only a few walk-in clinics nearby, Nova Urgent Care, Klamath Falls may be your best option for immediate care inKlamath Falls. They are open today from 9:00AM to 3:00PM, as well as 7 days a week. As long as you visit them during their business hours, you should be able to walk right into 3737 Shasta Way, Suite A and be seen relatively quickly. The national average for patients waiting at an urgent care is between 15-30 minutes, so hopefully it shouldn't be too long of a wait.

If you are looking to learn more about urgent care including statistics, trends, FAQs and other useful information, check out our blog to empower your knowledge as a healthcare consumer. 

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Clinic hours

Pacific Daylight Time (PDT)
Sun
Mon
Tues
Wed
Thu
Fri
Sat
9:00 am - 3:00 pm
8:00 am - 7:00 pm
8:00 am - 7:00 pm
8:00 am - 7:00 pm
8:00 am - 7:00 pm
8:00 am - 7:00 pm
9:00 am - 6:00 pm

All Services

Additional pricing details are coming soon. In the meantime, .

General Optometry

Vision test

General Urgent Care

Abscess treatment

Asthma treatment

Breathing treatments

Burn treatment

Cyst treatment

Ear wax removal

Foreign body removal

IV hydration

Laceration repair (stitches)

Splinting and casting

Wound care

Imaging

X-ray (chest)

X-ray (extremity)

Labs and Tests

Allergy test

Blood test

Chlamydia test

Diagnostic test

Flu test

Herpes test

Lab tests

Pregnancy test

STD testing

Strep test

TB test

Glucose test

COVID-19 antibody test

COVID-19 test

Physical Exams

Physical exam

School physicals

Sports physicals

Pediatric physicals

Pelvic exam

Vaccinations

Flu shot

Travel vaccines

Tetanus vaccine

Chickenpox vaccine

Hepatitis vaccine

Measles vaccine

Shingles vaccine

Typhoid vaccine

Yellow fever vaccine

Accepted Insurance Plans

Contact your insurance company before your visit to ensure the clinic is in network for the service(s) you're seeking.
Medicare
PPO
Self-Pay

Ratings & Reviews

Overall Rating 1.7
Based on 15 Ratings
Wait Time
(3 Ratings)
Quality of Care
(3 Ratings)
Bedside Manner
(3 Ratings)
Staff Friendliness
(3 Ratings)
Facility Cleanliness
(3 Ratings)
All reviews are opinions of patients and do not represent the opinion of Solv.
Showing 4 Top Reviews
Reviewed in
Avoid this place, go to ER, !
Reviewed in
Avoid this place like the plague...Basin Immediate Care was good...Nova is terrible...very poor customer service. Instead of apologies Nova, how about some accountability.
Reviewed in
On this last Friday my wife and I were in Klamath visiting family. Our 20 mo old son became sick on Thursday night, and on Friday we called a pediatricians office a friend recommended. They didn’t have any openings but told us to take him to Basin Immediate. We used the online check in system and arrived 2 minutes early. My wife took our son in and was taken into an exam room to finish paperwork. After 45 minutes of waiting and 20 minutes straight of our sick child screaming she stuck her head out and asked someone if they knew approximately how long the wait would be. Mellissa Sample told her she had other patients, she was the only provider on duty and we would be seen when she was done. At this point an aide came in 10 minutes later to weigh my son and take his temp. No word on when we would be seen. After another 45 minutes, my son had had two instances of diarrhea and was terrified, dehydrated and needed to eat. My wife went out and found Sample at a computer. She asked how much longer the wait would be since my son wasn’t doing well. Same answer was given (angrily) and that “you shouldn’t have gone to a walk in clinic if you wanted to be seen right away.”My wife asked if she was the doctor and she said she was. My wife said “that’s terrifying” and Melissa replied “if you think that’s terrifying you should go somewhere else.” I was a patient of BIC many times as a child growing up in Klamath. Dr. Moore was always kind, and yes sometimes there was a wait time, but I never felt like I was a burden to the staff for being there. After over 100 minutes of wait time, and feeling ignored and threatened, my wife took our son and walked out. We were able to get advice on the phone from our regular pediatrician and thank God our son was fine. If he had truly needed a healthcare provider to see him he wouldn’t have been able to get care from these people. I am a healthcare provider myself and I am ashamed for your clinic. I hope your owner doctors see this and wake up. You left a sick toddler without care. You were not compassionate. The reviews your other patients have left tell a story, you are failing and only a backwards place like Klamath Falls would allow you to still be in business.
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Reviewed in
What experience? I was told that wven though I have health insurance that I would have to pay my bill in full because it was my first time there. That is so unreasonable and should be illegal. Too bad it’s aich a small town without many options. I’ll let the BBB know.
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