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Find Care Near MeURGENT CARE
Urgent care
Pediatric urgent care
EVERYDAY HEALTH
Tdap vaccine
DOT physical
School physicals
Accepts insurance & self-pay
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COVID services available
Park Nicollet Urgent Care, Burnsville is an urgent care center in Burnsville and is open today from 8:00AM to 8:00PM. They are located at 14050 Fairview Dr and open 7 days per week.
Patients have given an average rating of 1.7 stars out of 5 for their experience at Park Nicollet Urgent Care, Burnsville.
Nationally, we are seeing urgent care patients wait an average of 15-30 minutes before being seen by a healthcare provider, which would likely be the case at Park Nicollet Urgent Care, Burnsville. As part of the Park Nicollet Urgent Care group, they have a sister facility in St. Louis Park 13 miles away that you may want to consider if the wait gets too long.
If you are looking to learn more about urgent care including statistics, trends, FAQs and other useful information, check out our blog to empower your knowledge as a healthcare consumer.
Insurance is accepted as payment for visits and services at this clinic.
This clinic accepts payment without insurance. Self-pay prices include an office visit charge unless noted. For more details, .
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Wait time
3.0
Quality of care
2.3
Bedside manner
2.3
Staff friendliness
3.3
Facility cleanliness
4.0
1.0
Apparently, Annie M Fontaine, MD believes her experience means more than a proper exam, proper line of questioning and proper listening skills such as actually listening to the patient. She spent maybe 4 to 6 minutes with me in total. She auscultated my heart in three spots for about 6 to 7 seconds combined. She auscultated both inferior lung lobes at the triangle of auscultation for one breath each. This was the extent of the exam beyond a very brief inspection of the skin, but not including an in depth look at the most severe areas which were audibly expressed as the most symptomatic. I informed her I was having an episode of atopic dermatitis due to exposure to a chemical irritant which was an aerosol sun screen spray. I elaborated, the rash and symptoms were worse in the areas where it was applied more. Specifically, my face, ears and neck. She was advised there was originally lots of swelling including partial closure of both eyes which had mostly subsided as this was now three days after the initial breakout. My arms weren't as bad given I wore a long sleeve SPF shirt for two of the three days in the sun. My legs also had the rash, but not as severe as the head because they didn't need much sunscreen. There was a direct correlation between sunscreen applied and the severity of the symptoms and rash. She said she sees this all the time with old guys who go golfing for the first time in the spring. I just turned 38...She asked me one question to rule out my diagnosis and rule hers in. She asked me if there was a rash where the sun doesn't shine. I told her no because I didn't apply the sun screen there and reminded her my rash and symptoms were worse in the areas it was most applied. She said I had polymorphous light eruption, PLE, and not a reaction to the aerosol sun screen. She then said I could look it up as if to tell me I don't know what I'm talking about and shouldn't be talking. I had already researched and verified my initial suspicion of atopic dermatitis. Other experienced nurses I spoke to before this visit also agreed given the history. I asked her for an oral steroid to help me get over the reaction quicker as the reaction was systemic. Other nurses recommended an epinephrine shot, but I didn't ask for that. She said that would be overkill and it would heal on its own. I'm well aware of that as I am also a doctor, which is why I have experience with this. This time, however, was a personal experience. Now, it's over a week later and my face and ears have been consistently burning, itching and peeling. Worse along the hairline, facial hair, eyebrows and ears as my ears are fuzzy and the sun screen stuck to the hair better than the skin and caused more irritation than on the open skin. Further research comparing the difference of rashes from PLE and atopic dermatitis has only been confirmed throughout the week. My presentation looked, and still looks, nothing like PLE. Additional health care providers have also agreed this was a misdiagnosis. It was pretty cut and dry, but the doctor did not want to waste her time doing a proper exam or listening to the patient. If my appointment only lasted several minutes, then why was my total visit over 4 hours long? If the time spent on patients is so small, then why was I waiting so long? The staff checked me in and said it would be about a 90 minute wait. If I knew it was going to be longer I would have gone to one of many other urgent cares in the area. After about 2 hours my vitals were taken. My blood pressure was not provided to me at that time, but was on my paperwork. I then waited about another hour until being brought to a room to wait for the doctor for about another hour. Then, after the 4-6 minutes with the doctor, I waited about fifteen to twenty minutes for her to return with paperwork and she sent me on my way with a Rx for hydrocortisone cream. The topical steroid is very irritable to apply. Even aloe irritates the skin. If it was simply due to sunburn or PLE, then aloe wouldn't cause additional burning as it still does over a week later. I'm so disappointed with my experience I haven't wanted to try elsewhere and have been letting it "heal in its own" as she so obviously pointed out. I feel really let down and I feel like I wasn't respected as a person while at this clinic and while being seen by this provider. Not only that, it was my only day off after vacation which was supposed to be used for preparation for the remainder of the workweek. Instead, half of may day was wasted. I loved sitting around for four hours after spending 10 hours commuting and waiting in lines the day before. I am most certainly bitter over this experience.
Anonymous
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a year ago
1.0
The doctor was rude. She glared at me and asked me what tests she wanted me to run. She was either that untrained or that rude. I had fasted 72 hours and become acutely I’ll. When I tried to eat to break the fast I could only vomit. She told me to go home and eat. Being familiar with dating as she was Muslim I think she just didn’t like me. I read 30-50 people at an annual 13 hour fast in her country end up in the hospital in one small area. She knows. She just was an awful person.
Anonymous
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4 years ago
1.0
Everything was great...got my two year old in fast. Tested positive for strep throat. I unfortunately spilled most of the medicine on Monday night(first night we recieced it) called Wed morning at 8 AM since she only had anothers day worth. No call as of 3pm and was transfered to the normal clinic. The nusrse was extremely rude. Made me repeat my story even asked questions only to be told she can't help me! Here it is 2:00 Thursday and no call back for a refill. Im glad I called my daughters regular doctor. Had the prescription with in 4 hours of calling. Good luck getting a call back from the nurses
Anonymous
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4 years ago
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