Renown Urgent Care, Los Altos
4.7 stars
Accepts insurance & self-pay
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COVID services available
If you are experiencing any respiratory related symptoms, please wear a mask during your urgent care visit. Masks are available at the front door of all urgent cares.
SOLV OVERVIEW
Renown Urgent Care, Los Altos is an urgent care center in Sparks, located at 202 Los Altos Pkwy. Unlike most urgent care and walk-in clinics, Renown Urgent Care, Los Altos offers you the ability to book online in advance through Solv prior to arriving at the clinic. While most urgent care patients can expect a short wait time, booking online should cut that wait considerably and get you out and on with your day more quickly.
As part of the larger Renown Health, this clinic has affiliates with the closest other clinic being in Sparks about 3.6 miles away and is open from .
Recognized favorably amongst their patients, Renown Urgent Care, Los Altos has an average rating of 4.7 stars out of 5 based on 6307 total ratings.
If you are looking to learn more about urgent care including statistics, trends, FAQs and other useful information, check out our blog to empower your knowledge as a healthcare consumer.
Location and hours
Services and payment options
Insurance
Insurance is accepted as payment for visits and services at this clinic.
Self-pay
This clinic accepts payment without insurance. Self-pay prices include an office visit charge unless noted. For more details, .
Solv is gathering self-pay prices for common services through Solv’s ClearPrice initiative.
Patient ratings and reviews
4.7
Overall rating
Wait time
3.9
Quality of care
4.5
Bedside manner
4.6
Staff friendliness
4.6
Facility cleanliness
4.7
What patients are saying...
5.0
Everyone was very kind and understanding! It was a great experience considering the circumstances.
Gavin R.
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5 months ago
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Verified
5.0
everything was fine until the phone call to come back in. when you don’t feel well, you’re not exactly clearheaded enough to think that when they say we’re going to call you they mean a phone call not a text message since everything else regarding the appointment had been via text messaging. and this is important because without the spam filter on I would literally get 100 meaningless phone calls a day. I have no idea how to turn it off. So the phone call was declined. But I saw it. So I ran in to say hey I’m here and I got told my appointment might’ve been given away since I didn’t answer the call. But I sat down anyway and when someone came to get me that person to griped at me and said well you have to turn that off because that’s just the way it is. And, he was very angry that I chose to come in for an appointment. He made it very clear that he thought I should’ve been a virtual visit. Now, I’m a nurse with 35 years of experience. And I knew there was potential for it to be one of three things a sinus infection strep throat or Covid. Although I had recently tested negative for Covid and didn’t have any exposures. I am completely unaware of anybody having the ability to diagnose a sinus infection or strep throat through a virtual visit. That Hass to be hands-on lights on looking at a patient. Now once he was done, the APRN, Alicia, was absolutely lovely as was the technician that came in to do a Covid swab, just in case. I’m absolutely grateful I was seen today. Being healthcare worker myself I’m grateful for all of us that show up to work every day. And I understand how easy it is to get frustrated. Still our job to be nice
Elizabeth C.
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5 months ago
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Verified
5.0
Excellent care
Kimberly B.
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5 months ago
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Verified
5.0
I really liked and felt comfortable with my doctor (Dr. Hill, I believe). He was very nice and knowledgeable!!
Sandee R.
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6 months ago
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Verified
5.0
The visit was very satisfactory.
Simeon A.
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6 months ago
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Verified
5.0
Staff friendly and nice Dr. Who see me so funny, so kind friendly and the nurse too. Easy to explain everything.
Selma M.
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6 months ago
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Verified
5.0
The medical assistant was wonderful with my 15 year old! Our Dr. was very kind and answered every question. We were some of the last patients of the night, but they never made us feel rushed.
Travis K.
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6 months ago
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Verified
5.0
Staff was friendly, long wait time…
Linda V.
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6 months ago
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Verified
5.0
Everything was perfect except the wait got there at 5:30pm and didn’t leave till almost 8pm! There was a emergency procedure that needed to come first very understandable just when your sick not a comfortable place to be when your ready to lay down and just sleep🤧😓😴
Jennifer G.
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6 months ago
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Verified
5.0
Dr Hill was awesome. Listened to me and helped me through my symptoms
Johnathan G.
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6 months ago
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Verified
All reviews are opinions of patients and do not represent the opinions of Solv.
Frequently asked questions
6,307 patients have shared ratings for Renown Urgent Care in Sparks on Solv. The overall rating for this urgent care center is 4.7 out of 5.0. That includes 3.9 for wait-time, 4.5 for quality of care, 4.6 for bedside manner, 4.6 for staff friendliness, and 4.7 for facility cleanliness. You can read all the individual patient reviews on Renown Urgent Care’s profile.