I try to get a COVID test today, I have downloaded the app and ask me to check in once I arrived. My appointment is 12:20pm and I checked in at 12:00pm, and app told me no one in front of me, but no one calls me in as well, I thought they will text me when is my turn. So I wait in my car. Until the time, still no text messages or nothing, so I walked in. And the rep seems like don’t even know I have an appointment today, and keep asking me all different questions, like are you Anna, I am like no, I am xx. And she is asking r you get vaccines today, I said no, I am here for testing. And she keep asking all other questions on the form which I already filled out on the web. I just wondering the app not really communicating to the clinic, so the rep keep asking me all the same questions again. The second thing is once I sit in the little office, the nurse instead measuring my height and weight, she asking me what is my height and weight to fill out the form. So I provided the answer. She tried to measure my blood pressure, and the number not coming out, and at the end she gave up, and didn’t have my blood pressure. The last thing is when I sit in the little office to wait for my result since I order the rapid test. I saw the sink is dirty with all the water spot on the surface. The one time use ear measurements not full and no one filling up. And the doctor walked in at the end to do a summarize, and her white coat is actually very dirty with black and yellow color around the pockets areas. She probably wear it for a while. But the test results turn out with in 15min, and I am negative. This is what I want to know.