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Urgent Family Care, PLLC - Walk-In Visit Logo

Offers video visits
Offers COVID test
Business hours
Closed Now
Clinic Address108 Lovell Rd, Suite B, Knoxville, TN, 37934
Clinic PhoneCall clinic
Accepted insurance types
Accepts Medicaid, Medicare, PPO, Self-Pay, TRICARE

Urgent Family Care, PLLC, Walk-In Visit is an urgent care center in Knoxville, located at 108 Lovell Rd, Suite B. They are open 7 days a week, including today from 9:00AM to 7:00PM seeing walk-in patients with non-emergent healthcare conditions. Unlike most urgent care and walk-in clinics, Urgent Family Care, PLLC, Walk-In Visit offers you the ability to book online in advance through Solv prior to arriving at the clinic. While most urgent care patients can expect a short wait time, booking online should cut that wait considerably and get you out and on with your day more quickly.

Recognized favorably amongst their patients, Urgent Family Care, PLLC, Walk-In Visit has an average rating of 4.3 stars out of 5 based on 344 total ratings.

If you are looking to learn more about urgent care including statistics, trends, FAQs and other useful information, check out our blog to empower your knowledge as a healthcare consumer. 

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Eastern Daylight Time (EDT)
  • Tues
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
  • Mon
  • Clinic
  • 9:00 am - 7:00 pm
  • 9:00 am - 7:00 pm
  • 9:00 am - 7:00 pm
  • 9:00 am - 7:00 pm
  • 9:00 am - 7:00 pm
  • 9:00 am - 7:00 pm
  • 9:00 am - 7:00 pm
  • Video visits
  • 9:00 am - 7:00 pm
  • 9:00 am - 7:00 pm
  • 9:00 am - 7:00 pm
  • 9:00 am - 7:00 pm
  • 9:00 am - 7:00 pm
  • 9:00 am - 7:00 pm
  • 9:00 am - 7:00 pm
  • COVID Testing

    Urgent Family Care, PLLC is offering COVID testing to identify if you've been exposed to coronavirus. Availability is subject to change.
    covid testing icon
    COVID Test
    • A screening may be required to check if you're eligible for a COVID test.
    • This clinic offers video visit screenings.
    • To get started, book a video visit with "COVID test" as your reason for visit.
    • This COVID test is done in the parking lot.
    • Clinic staff will collect a sample by a nasal swab, mouth swab, or saliva test, depending on the type of testing available at the clinic.
    • Tests are analyzed at an offsite lab.
    • An increase in demand may result in longer wait times. Call the clinic for the latest estimates.
    • The clinic will provide information on how you'll receive your results.


    Labs and Tests

    • Allergy test
    • Blood test
    • Diagnostic test
    • Flu test
    • Lab tests
    • Pregnancy test
    • STD testing
    • Strep test
    • TB test
    • Glucose test
    • COVID-19 Send-Out Test
    • COVID-19 Test


    • Flu shot
    • Tetanus vaccine

    Accepted Insurance Plans

    Contact your insurance company before your visit to ensure the clinic is in network for the service(s) you're seeking.

    Ratings & Reviews

    Overall Rating 4.3
    Based on 344 Ratings
    (158 Ratings)
    Quality of Care
    (157 Ratings)
    Bedside Manner
    (157 Ratings)
    Staff Friendliness
    (158 Ratings)
    Facility Cleanliness
    (153 Ratings)
    All reviews are opinions of patients and do not represent the opinion of Solv.
    Showing 20 Top Reviews
    Reviewed in
    Lobby wait took the longest, but that should be expected with our current healthcare environment. Once I was back in the room I was attended to very quickly. In and out from there in about 20 minutes. Staff was great, Dr. April was very helpful. Best one I’ve seen at this facility and anywhere in a while.
    Reviewed in
    It was so easy to get in on a Saturday. So glad u didn’t have to be wait until Monday. I got excellent care for the nurse to the dr. THANK YOU!
    Reviewed in
    It was overall a good experience, but it seemed the doctor was just pushing me out with pills. It wasn't until I started asking questions that he actually even went into areal examination.
    Reviewed in
    Very professional staff and Doctors. I would highly recommend this location of urgent care.
    Reviewed in
    They were pretty good and didn’t hurt my nose with the PCR test
    Reviewed in
    Very good
    Reviewed in
    It was great!!!!!!! Was fast and efficient.
    Reviewed in
    Everyone was very nice. Wait time was nearly an hour.
    Reviewed in
    I went for a covid test. i scheduled my appointment online and was able to scan in all needed documentation. Upon arrival i had very little wait time. Was seen and tested in a timely manner. Results were quick was thoroughly explained and everything i needed to move forward. I would definitely recommend to everyone!
    Reviewed in
    Dr and nurses very kind and friendly.
    Reviewed in
    The staff was very friendly and compassionate. My concerns were met with a staff that was capable to address them. I am thankful that I went to this clinic!
    Reviewed in
    Everythign was great except the wait time with scheduled appointments (over an hour later than the appointment time)
    Reviewed in
    Everyone was professional and the visit was fast.
    Reviewed in
    Everything was fabulous except the wait time. The staff was extremely helpful and went above and beyond to help me.
    Reviewed in
    They are very good I really like April Mcgeorge
    Reviewed in
    Long wait time but NP McGeorge was thorough and addressed our needs.
    Reviewed in
    Long wait time but NP McGeorge was thorough and addressed our needs.
    Reviewed in
    Understanding the challenges of Covid and the testing right now, outside of how long it took to be seen (which, again was very understandable), I felt like the staff and treatment was excellent. Thank you!
    Reviewed in
    Had a rapid Covid, everyone was friendly and helpful
    Reviewed in
    Everyone was extremely nice and very helpful! All the staff seemed to really care about my situation!!! Thank you all for everything!
    Book a visit
    Visit type
    In-person Visit
    Video Visit

    A message from the clinic:


    Note: COVID-19 testing for TRAVEL PURPOSES (PCR test required by most airlines), is NOT covered by insurance. You will need to pay $200 at time of visit.

    If you are showing COVID-19 symptoms or have been in contact with someone who has/had COVID-19, Urgent Family Care can provide testing (Rapid or PCR ). In order for the test to be covered by insurance, you must have one of the following symptoms:

    • Fever

    • Chills

    • Headache

    • Muscle pain

    • Sore throat

    • New loss of taste or smell

    • Congestion or runny nose

    • Dry cough

    • Shortness of breath

    • Nausea/Vomiting

    • Diarrhea

    or exposure to someone who has/had COVID-19.