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290 RatingsWrite a review
  • Solv Verified for Urgent Team
    Solv Verified
  • Business Hours for Urgent Team
    Closes 8pm
  • Map and Directions for Urgent Team
    509 Hillsboro Rd, Franklin, TN, 37064
  • Insurances Accepted at Urgent Team
    Accepts Self-Pay, Medicaid, Medicare, PPO, TRICARE
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About Urgent Team

Urgent Team - Franklin Logo

(Next to Kroger Fuel)

At Urgent Team, we understand that when the need for care is urgent to you, the solution needs to be compassionate, comprehensive, and convenient. Instead of an expensive trip to the ER or a long wait for a doctor’s appointment, our urgent care centers in Alabama, Arkansas, Mississippi and Tennessee are open late and on weekends. Urgent Team treats injuries and illnesses, as well as provides occupational health and wellness care.

Non-emergent healthcare conditions treated by Urgent Team include: sprains, strains and broken bones; eye and ear infections; burns; bites, stings and allergic reactions; asthma and respiratory issues; flu, colds and viral illnesses; diarrhea, nausea and vomiting; urinary tract infections, and much more. Urgent Care also has suturing and X-ray capabilities, as well as provides both diagnostic and preventive care including wellness visits, management and monitoring of chronic conditions, annual physicals, DOT exams, immunizations, and most vaccinations. Learn more about our services at

  • There is no need to hold your spot to receive a flu shot. This service only takes a moment, so feel free to walk in at any time that’s convenient for you.

Urgent Team, Franklin is an urgent care center in Franklin, located at 509 Hillsboro Rd. They are open 7 days a week, including today from 8:00AM to 8:00PM seeing walk-in patients with non-emergent healthcare conditions. Unlike most urgent care and walk-in clinics, Urgent Team, Franklin offers you the ability to book online in advance through Solv prior to arriving at the clinic. While most urgent care patients can expect a short wait time, booking online should cut that wait considerably and get you out and on with your day more quickly

As part of the larger Urgent Team, this clinic has affiliates with the closest other clinic being in Nashville about 20 miles away and is open today from 7:00AM to 4:00PM.

Recognized favorably amongst their patients, Urgent Team, Franklin has an average rating of 4.9 stars out of 5 based on 290 total ratings.

If you are looking to learn more about urgent care including statistics, trends, FAQs and other useful information, check out our blog to empower your knowledge as a healthcare consumer.

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Affiliated with Urgent Team


  1. Wednesday8:00 am - 8:00 pm
  2. Thursday8:00 am - 8:00 pm
  3. Friday8:00 am - 8:00 pm
  4. Saturday9:00 am - 5:00 pm
  5. Sunday1:00 pm - 5:00 pm
  6. Monday8:00 am - 8:00 pm
  7. Tuesday8:00 am - 8:00 pm

Self-Pay Prices

The base price for an office visit at Urgent Team is $120 with additional services being an extra charge. Patients typically pay between $20 - $120 for common services.
Services icon

Common Services

  1. Base Price$120
  2. Flu Shot$30
  3. School Sports Physical$20
NOTE: Prices quoted are cash prices for uninsured patients



  • DTaP vaccine
  • Immunizations
  • Flu shot
  • Tetanus vaccine

Labs and Tests

  • Bloodwork
  • Diagnostic tests
  • Drug screening
  • Finger-stick glucose check
  • Flu test
  • H pylori test
  • Lab tests
  • Monospot test
  • PFT test
  • STD test
  • STI
  • Strep test
  • TB test
  • Urinalysis
  • Blood glucose test

Insurance & Payments

Urgent Team accepts many major insurance plans and multiple forms of payment, making it easier to get the affordable care you need. It is always a good idea to contact your insurance company before your visit to ensure the Clinic is in network for the service(s) you're seeking.
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Accepted Insurance Plans


  • Urgent Team (Franklin, TN) - #0

Ratings & Reviews

Overall Rating 4.9
Based on 290 Ratings
(123 Ratings)
Quality of Care
(123 Ratings)
Bedside Manner
(123 Ratings)
Staff Friendliness
(123 Ratings)
Facility Cleanliness
(123 Ratings)
All reviews are opinions of patients and do not represent the opinion of Solv.
Showing 20 Top Reviews
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Staff was friendly but professional. Facilities were clean.
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Excellent service. The provider is very knowledgeable!
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By far the best experience not only at an urgent care but at any medical profession. Everyone was amazing. I cannot say enough about how fantastic the entire staff is. I felt heard, there were no hoops to jump through to get what I needed and it was all very genuine. I simply cannot say enough good things about this staff and facility.
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Very professional and friendly!
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Nice, clean clinic with very friendly staff. Would definitely recommend!
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Shannon is great at drawing blood! Quick and painless!
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Shannon did a great job with my hard to stick veins!
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Rachael was fantastic with my daughter! 👍🏻
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Everyone was amazing. Great experience
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All the ladies were extremely nice , best medical care i’ve ever received . They all should get praise and compensation for the great work they do
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Seriously, this whole team is the BEST EVER! Feels like family from the start! MD Rachel even provided an extra unrelated med consult for me. Nurse Kim gave the easiest throat swab and glut shot I’ve ever had to have too. Love the personable manner in which Shannon at the front desk and everyone else displays. Gives a whole new perspective on caring for the whole person and professional medical care teams! This is how it should be everywhere! Thank you!
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Quick, yet thorough and everyone was very kind
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Staff was awesome.
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Never been to a cleaner, friendlier, kinder, more caretaking medical facility - EVER! Thank you to this amazing staff from check in with Shannon, intake nurse, and NP Lucy! Over the top satisfaction and care!
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Awesome experience. Everyone was professional, great attitude and clean offices
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Awesome Team!
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Lucy is the best!
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Wonderful facility! We have used twice now. The online appointment booking works really well, the facility is spotless, staff are friendly, efficient and knowledgeable. Definitely the best Urgent Care place around.
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Everyone was real nice
Popular Clinic!Booked on Solv 3 times today
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