The Doctor was awesome He did a great job and I will recommend my clients to him

Although it's urgent care I would've liked to receive more "care". My visit felt like I was given a rushed answer & prescription without a thorough overview of my symptoms just to get me out the door. I would've liked to be properly evaluated.

After I waited over 40 minutes, ends up by giving me three pills of antibiotic when it is very obvious I am suffering bad flu. They gave me have the medicine. I am wondering if they did charge me half for the visit too

The doctor and the nurse assistant that I met with were excellent. However, the young lady at the front desk for check-in was rude and unprofessional. 1. She did not great me 2. She asked me what I was here to see a doctor for, in front of a crowded lobby of patients. 3. She dryly told me that there was only one doctor and that there was a wait. I asked how long and she stated 30-60 minutes. I asked if I could check-in and come back in 30 minutes. She said no. I said okay. She followed up, "you wanna wait or not?" 4. Once I indicated that I'd wait, she continued to respond to messages on her cellphone before checking me in. It is my belief that this is not how you want patients to experience your clinic. Your front desk is your first impression and representative of the level of care and professionalism to expect within your facility. She did not meet the mark. Customer service should be the priority as there are literally six urgent care centers within a 2 minute drive of your location. Again, the doctor and nurse assistant were excellent.

Both me and my husband had been struggling with what seemed to be a very bad chest cold. After home remedies provided little relief, we knew we needed to seek medical care. Yet, going to the hospital ER was not our desired first choice., though I felt weak enough to warrant an ambulance, the likelihood of extra long wait times and waiting for test results, while being in close contact with so many others impacted by respiratory issues, made the choice of urgent care an easier decision. From the moment of my call earlier that morning, to finding assistance to guide me to the car, I was in contact with 1st Choice Urgent care. I must have telephoned the front desk with inquiries at least four times. Never have I had such patient and understanding for my concerns. I was heard and understood, never rushed. The flawless system of registration was a breeze. From reception, to the medical personnel, we were met with care and professionalism, in a very clean office. O, My desire to have us both examined in the same room together was offered before I even asked. There was a very short wait time, definitely much shorter than the ER or my primary doctor has ever been. Our doctor was phenomenal. She determined my symptoms were bronchitis and prescribed a regime of medicine in that regard, and my husband, was diagnosed with similar findings, but less severe. The doctor was prompt with calling in the prescriptions to the pharmacy so that when we left the office, the prescriptions were already filled. Upon leaving the staff said in unison, " Feel better, both of you." The extra attention to patient care was above and beyond. On the way home, I was just in awe, so much so that I was listening to Michael Jackson music in the car, rocking my head to the beat. My first choice for urgent care most definitely will be 1st choice Urgent care. The name lives up to and exceeded my expectations. And I do not leave high ratings in any area of my life if it is not deserved. So when, I state five stars were earned, trust me, it was. Both my husband and I, a day later are on the road to healing and I attribute that to dealing heard and cared for throughout our entire visit.

Great staff everyone needs a raise ………………………………..🥰

Scheduling the appointment was easy. I filled out paperwork online which was helpful. I didn't have to wait long to see the doctor, who was great. I would recommend this Urgent Care facility.

No long wait friendly staff helped with my issues knowledgeable staff

The staff was friendly and the doctor was as well. My wait time was quick and I was amazed. Will visit again if I had to.

Love being able to do the book before I got there hold my spot. By the time we got there they were ready to see us we were in and out within 20 minutes