Hi, could you please tell me how I can obtain paperwork on the Regeneron injection treatment I received? I need to go in for my remicade infusion and need to show my doctor this information. Thank you

Mo wait time, returned my phone call promptly, staff was great

Doctor was super nice and calming and made it a seamless process.

Well run office.

Appt and wait time is outrageous! Arrived at my appt 45mins early and did not get tested until 1 hr after my appt. I understand this is a big event but scheduling needs to be improved. If walk ins are accepted then they need to have another line. Very unorganized scheduling wise. What’s the point of having us pre-registered if they weren’t going by appt

We waited two hours to get a test done and still don’t have results after so many hours

The results were fast! They literally shoved the swab all the way up my nose! Almost got a nose bleed!

To whom it may concern: I’m sure many will complain about the wait before the test and the confusion on the part of the staff as to when the results came in. Our appointment was for 5:15; we weren’t tested, waiting in line, until until about 6;45. After the test we were told by one person we would receive results in about 20 minutes, but it also may take several hours in the opinion of another person, by a third person to leave & wait for results by text. These varying opinions were provided by people giving the test, ie., trying to help. We chose to leave and hope for the best, and did receive results by text, at about midnight. That all occurred, but in my opinion were no more than typical experiences that occur every day because the Coronavirus creates situations new to us every day. I very much appreciate the NCVA placing this protocol, of everyone being tested; they did their to keep us safe and implemented this safety protocol understanding that it would create inconveniences that couldn’t be predefined. Despite this the NCVA still did their best to keep us safe, knowing they would be criticized. I am grateful to the NCVA for holding this unique and wonderful tournament in the face of COVID-19, and doing it in a manner keeping participants and families healthy and safe. Chip Schulte, Beach Cities Volleyball, of the Southern California Volleyball Association

Poorly run... people doing the swab didn't change gloves between people. No checking of IDs. Sharing pens to label envelopes. People standing less than 6 feet while waiting inside building for results. No COVID procedures being followed. So concerned I got COVID from the testing performed on Friday night that I got another test done a few days after I returned home from tournament.

Making an appointment for 4:05pm then to hear while waiting in line they didn’t start until 4:30pm, was VERY frustrating to say the least. My daughter was not dress for waiting in the heat of the sun for over an hour. She felt very sick by the time we got up to the table to check in. They couldn’t find her appointment but while waiting for the people at the desk to locate it they offered her water and a chair. Finally they found her information. The people swabbing us stated they were from Las Vegas. I understand that is Covid is all new but I hope you all learn from this bad situation. Seems like last minute planning.