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1720 RatingsWrite a review
  • Business Hours for AFC Urgent Care
    Closes 8pm
  • Map and Directions for AFC Urgent Care
    170 Mouse Creek Rd NW, Cleveland, TN, 37312
  • Insurances Accepted at AFC Urgent Care
    Accepts Self-Pay, Medicare, PPO, TRICARE, Triwest
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About AFC Urgent Care

AFC Urgent Care - Cleveland Logo

AFC Urgent Care, Cleveland is an urgent care center in Cleveland, located at 170 Mouse Creek Rd NW. They are open 7 days a week, including today from 8:00AM to 8:00PM seeing walk-in patients with non-emergent healthcare conditions. Unlike most urgent care and walk-in clinics, AFC Urgent Care, Cleveland offers you the ability to book online in advance through Solv prior to arriving at the clinic. While most urgent care patients can expect a short wait time, booking online should cut that wait considerably and get you out and on with your day more quickly

As part of the larger American Family Care (AFC Urgent Care), this clinic has affiliates with the closest other clinic being in Ooltewah about 14 miles away and is open today from 8:00AM to 8:00PM.

Recognized favorably amongst their patients, AFC Urgent Care, Cleveland has an average rating of 4.8 stars out of 5 based on 1720 total ratings. In fact, recent patients have frequently used words such as "ambiance", "bedside manner" and "timeliness" to describe their experience at the clinic. Certainly not terms you hear about healthcare providers too frequently!

If you are looking to learn more about urgent care including statistics, trends, FAQs and other useful information, check out our blog to empower your knowledge as a healthcare consumer.

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  1. Friday8:00 am - 8:00 pm
  2. Saturday8:00 am - 5:00 pm
  3. Sunday8:00 am - 5:00 pm
  4. Monday8:00 am - 8:00 pm
  5. Tuesday8:00 am - 8:00 pm
  6. Wednesday8:00 am - 8:00 pm
  7. Thursday8:00 am - 8:00 pm

COVID Testing

AFC Urgent Care is offering COVID testing to identify if you’ve been exposed to coronavirus performed with a gentle nasal swab. They are also offering COVID antibody testing to identify the presence of antibodies to the coronavirus performed with a small drop of blood. Learn more about requirements and next steps below.
COVID antibody test icon
Screening Requirements:
  • checkmarkIn-Person Screening
Where Testing Is Done:
  • checkmarkIn office
  • checkmarkAt worksite when requested
COVID antibody test icon
Antibody Test
Screening Requirements:
  • xNo screening requirement



  • Flu shot
  • Travel vaccines
  • Tetanus vaccine
  • Chickenpox vaccine
  • Hepatitis vaccine
  • Measles vaccine
  • Typhoid vaccine
  • Yellow fever vaccine

Labs and Tests

  • Bloodwork
  • Diagnostic tests
  • Drug screening
  • Finger-stick glucose check
  • Flu test
  • H pylori test
  • Lab tests
  • Monospot test
  • PFT test
  • STD test
  • STI
  • Strep test
  • TB test
  • Trichomonas test
  • Urinalysis
  • Blood glucose test
  • COVID-19 Antibody Test
  • COVID-19 In-House Molecular Test
  • COVID-19 Send-Out Molecular Test

Insurance & Payments

AFC Urgent Care accepts many major insurance plans and multiple forms of payment, making it easier to get the affordable care you need. It is always a good idea to contact your insurance company before your visit to ensure the Clinic is in network for the service(s) you're seeking.
Business hours icon
Accepted Insurance Plans


  • AFC Urgent Care (Cleveland, TN) - #0

Ratings & Reviews

Overall Rating 4.8
Based on 1720 Ratings
(432 Ratings)
Quality of Care
(431 Ratings)
Bedside Manner
(430 Ratings)
Staff Friendliness
(432 Ratings)
Facility Cleanliness
(429 Ratings)
All reviews are opinions of patients and do not represent the opinion of Solv.
Showing 20 Top Reviews
Reviewed in
Love Jessi. Staff is kind and considerate. Always professional.
Reviewed in
I was a nervous wreck when walking in, the staff was so friendly and tried to ease my mind. Abby and Jennifer both came in the room with me to get my vitals and were so so so sweet. They were trying to talk about any and everything to get my mind off of why I came. Then Julia comes in And adds on to the already 10 out of 10 experience. After maybe 5 mins of waiting if that the NP Toni comes in to see me. I can’t even explain how amazing she is. She listens to everything you have to say and educates you. And doesn’t rush!!! This should be the original team on the weekends. And this review is not based on already knowing them it’s based on how they really care for the patients no matter who you are 💕
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Reviewed in
Covid test that was not as uncomfortable as I had thought it would be. Quick and efficient.
Reviewed in
I went for COVID-19 test and the doctor found another issue which they addressed for me. Very through and friendly.
Reviewed in
Doctor was wonderful and the wait was short. Very pleased with the overall visit.
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I was greeted when I arrived through the door by the friendly staff and the great service continued. I had a minimal wait time throughout my experience. I recommend this facility to anyone I know in need!
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The staff was knowledgeable and on point, they answered any questions you may have and to what next steps you need to take during your visit. Highly recommended!
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Quick, efficient, kind and compassionate
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Very friendly with a short wait time.
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Good experience
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The staff was polite & efficient! This was my first time as a patient & I will be back.
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Great, efficient staff. Polite, concerned, courteous. They made what could’ve been an inteusive procedure for my wife and me very comfortable. You asked if I would refer them? I already have!
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My visit was during the Covid Pandemic so the wait time was expected, but overall I was pleased with the quality of care that I received. I would have no reservations about using AFC Urgent Care
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Best facility in town!
Reviewed in
Outstanding. Everybody was super nice.
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Wonderful group of professionals that make the experience so easy.
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Nurses and Dr were excellent. Very professional and followed all guidelines
Reviewed in
Best facility in town!
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Friendly and helpful staff, great doctor. Definitely would recommend.
Reviewed in
Staff very professional and attentive
Popular Clinic!Booked on Solv 96 times today

COVID-19 (Novel Corona Virus) WE CAN TEST!

If you are showing symptoms or have been in contact with someone who has/had the virus AFC Urgent Care can provide testing. In order for the test to be covered by insurance, you need to have 1 of the following symptoms (chills, repeated shaking with chills, muscle pain, headache, sore throat, new loss of taste or smell, fever, dry cough, shortness of breath, or you are confident that you have been exposed to the virus.

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VA authorized urgent care center