AFC Urgent Care, Dalton

Doctor A , Lucy and his other nurse were so very helpful and pleasant. They explained what they were going to do to treat my ailment and were very attentive. The clinic receptionist was friendly and efficient. She was willing to answer questions regarding the check in process. I would definitely recommend this provider!!!

My walk-in visit for the most part was pretty good. The check-in process was simple, easy, and quick. The staff was very friendly and carried a great since of humor. My nurse Susie was great, I felt as though we had been best friends for years. My nurse for my X-ray was also great and the Dr. himself was polite, thorough, and friendly.

Dr.A, Susie and Daisy were great! I appreciate their care!

Nephew got hurt at school. We were a walk in. Receptionist very nice and helpful. Wait time to room about 5 minutes. Wait time in room to see Dr to come in 1 hour. Dr in room maybe 5 minutes. Ordered xray. Xray done within minutes. Wait time for DR about 50 minutes. Nurse kept apologizing for wait. Broken finger, discussion with DR, instructions given, brace placed and we were out of there. Will still use this place and refer them to others. Have never had to wait before. I understand things happen to delay treatment.

I fell at work and the safety manager scheduled an appointment immediately. When I got there, the check-in was very easy, and the staff was friendly and helpful.

Yesterday I woke up with sinus infection/ flu like symptoms and that afternoon I came to AFC on Walnut Ave to be seen. In the past I have had nothing but good things to say about this office but this time was very different. It did not appear to be busy as there were only 2 other people in the waiting room. I checked in and waited for 45 minutes before being called back. The nurse that gave me the flu test was extremely kind and came right back within 5 minutes to tell me that the flu test was positive. However, I waited in the exam room for over an hour. I had a fever and was feeling horrible. Knowing that there wasn’t much they could do, I decided to leave. On my way out, I let the two ladies at the front desk know that I was feeling extremely bad and had been there for nearly an hour without yet seeing a doctor so I was leaving. I was not rude about it (no energy for that). They glanced at me then turned back to their computers. No response. Everyone with the exception of the very nice nurse was unprofessional. I received a vague voicemail about an hour and a half later telling me that I had the flu and to call them if I had questions. No thanks. I won’t be back.

Everyone was super sweet at this location and I much prefer going to AFC over my regular doctor who is hard to get an appointment with.  Everything was great with my appointment but I do want to ANONYMOUSLY suggest some retraining on how to take blood pressures. When taking my BP, the tech first put a standard arm cuff on my wrist and got an alarming high reading, which started to scare me a bit. She then decided to try "higher up" on my forearm, and when it was still elevated, she even questioned whether I had understated my pain level. Finally, she moved the cuff up to my actual bicep where it belongs, and the reading was completely normal. I was in a t-shirt and the cuff fit my upper arm properly from the start. Since an incorrect blood pressure can alter the care patients receive, there may be a need for retraining. She was incredibly nice and I don’t want her to be treated unfairly for this mistake. Everyone deserves some grace as they learn their job.

I have never been to a new medical office where every level of service so friendly and went out of their way to be helpful!  I will pass this on to my friends.

Have an infected insect bite Dr Rudolph was very kind and helpful, staff was great!

From friendly fast check-in, the doctor was very friendly and good beside manners. Nurse Susie was very sweet! Great experience, highly recommend for your health care needs!