Absolutely horrible experience from the moment I walked in. Everyone there has an attitude and doesn’t like being asked any questions. My appointment was at 12:40 and I waited 2 hours to even be called back. After I finally got called back, another hour goes by and finally get checked out. Too top off the terrible experience,  they sent my prescriptions to the wrong pharmacy which is across town. Called back and no one wants to help. Will never step foot again in an AFC establishment again. Filthy environment starting with the lobby and the private rooms. Just stay away at all costs and go somewhere else.

Jamie at the front desk (pleasant and professional) entered my information into the system. He perceptively noticed that it would be diffucult for me to fill out the medical history portion (on a tablet) with my injured arm. Jamie assisted me with the Q & A. It took much less time, without the physical pain or hassle. He suggested that I take a seat and that they would be with me shortly. I noticed a check in board above the front desk (I was currently7th). The lobby (clean and tidy) offers hand sanitizer, tissues, coffee and water. My wait time was not long. Lynn the resident Rad Tech took my vitals (weight, blood pressure and temperature) and was very congenial and understanding about my partial hearing loss. She took the time to keep me informed. Lynn also took my X rays and comprehensively conveyed what was needed for each X ray angle. Lynn stated that it would 2 minutes before the Doctor would arrive. That occurred in 2 minutes or less. Dr. Matier is highly personable, obviously well educated and openly approachable in both demeanor and communication. This staff gives outstanding health care at any level. Thanks so much!

Technician didn’t pay attention. Provider was not thorough. Perhaps this was due to nearing closing time.

Came Tuesday with severe sinus pressure. Told I had fluid in ears and a bad sinus infection. Prescribed steroids and antibiotics. Took them start feeling better. Today Friday pressure is back and feeling worse. Now they charge me another co-pay to be seen again. Should atleast waive the co-pay. Staff could care less. Called first and never heard back from doctor.