Scheduling and getting in were fine but rushed through the exam and provider failed to give any explanation about course of treatment. Also, did not provide appropriate script and despite instructions to call if there are any changes in condition, I never received a call back.

I wasn’t feeling well while at work and decided to schedule an appointment online with AFC Urgent Care in West Chester. Scheduling was easy. I arrived 20 minutes before my appointment time and was taken back to a room within 5 minutes of my arrival. All of the staff were courteous and helpful. I was out of there by my scheduled appointment time with a prescription being sent electronically to my chosen pharmacy. I would highly recommend this provider!

Scheduling was easy but then I did have to wait for everyone in the waiting room so I assume they were running slow or triaged others ahead of me, so it was difficult for me due to my problem and being uncomfortable. Check in went fine until one of the women said my secondary insurance was inactive, I told her that it wasn’t and she made me give a credit card to have on file. The other girl at the check in desk then looked it up again and found it was active like I had said, so that other woman may need more training on insurance checks. The staff was very nice and helpful and the care I received was wonderful as well. I would go back again if I needed help and would recommend this urgent care to my friends too.

Amy Valle was exceptional taking care of my two slightly lacerations on my fingers.  She was professional, caring and good at her job. Her bedside manner was above and beyond.  She made me feel comfortable and unconcerned about her skilled.  Bravo to Amy.  You need more like her. I would recommend her certainly.

Super great service. Friendly, funny and professional too. Thanks for taking great care of us and making sure that we had what we needed and giving us the time we needed.  We were seen within 5-10 minutes of the time we “booked”. Check-in was a breeze. No discharge paperwork is awesome. Now I get it over text. Love that.

The front desk staff could not have been friendlier or more helpful. Scheduling was very easy and convenient.

Fantastic all-around experience. Nurse was thorough and I liked her approach to my problem. All staff were very friendly.

Great staff and support,  all individuals were friendly and helpful assisting me with my issues.

I speak a little English but they were too hand some y help me they speak slowly and I understand the questions  Doctor was too kind  Thanks

A very easy and thorough appointment.  The staff was great and really helped me quickly.