Alliance Urgent Care on 8422 West Thunderbird Road was outstanding. The receptionist was very friendly and helpful. The office and exam room were very clean. Sylvia was amazing. She was so friendly. She took a lot of time with the initial exam prior to seeing Don Sciachitano. Don provided excellent care. He took a great deal of time asking and answering questions. The staff were very welcoming. I would highly recommend Alliance Urgent Care on 8422 West Thunderbird Road. A++

Went to get my ear unclogged and the wait time was short, the 2 women that helped me were kind , caring  and knew what they were doing and worked above what they probably do for my problem .. I was very happy with them..

This was my first time at this urgent care. I was able to easily schedule an appt. and was seen fairly quickly. The girl at the front office was friendly but the nurse and provider were not. Both seemed as if they did not want to be there. My blood pressure was high (compared to my baseline of normal blood pressure) - I only found out what my blood pressure was because I asked but there was no other mention of it or further evaluation. The provider was condescending. The treatment was subpar. They basically told me there was nothing they could do and only prescribed medication after I asked several times what I could do to feel better/address my presenting problem. I was not provided any paperwork/after-visit summary. Very disappointed in the experience.

Woke up knowing I was supper sick scheduled an appointment. Went in had no wait - my only issue this whole appointment was the person/assistant that does weight and stuff she was super rude - when she came in to do my Covid flu test I asked if I could have a tissue she said yeah you can get up and get one..  On the other hand Dr. Coleman was phenomenal, super personable, super knowledgeable, and kind. I would 1,000% recommend this provider!!

Very quick to get in. Scheduling super easy. Friendly staff!

It wasnt a long wait at first. I seen something on my other childs hand during my scheduled childs visit and just wanted to doctor to look at her hand really quick. I checked her in hut its like three people in the lobby also, so he refused to just check her hand while my pther child was already being seen. Which was ridiculous to be frank.

Everyone was attentive, explained throughout the visit and were nice! I haven't always had a good experience with urgent cares in general but this was such a good experience that I will come back to this location in the future.

The wait time was reasonable about 10 minutes. The quality of care is subpar in my opinion because the X-ray tech that took my vitals does not show any ounce of emotion or show that she cared about my illness. The Pa I saw was a little better and showed that she cared that I was sick, but my visit felt very rushed as I was in the room with her for only 5 minutes. I appreciate getting patients in and out as that is important for patient satisfaction, but there is a way to go about it where you check in with the patient at a few times in the visit asking if they had any other questions or concerns or other symptoms to bring up. Honestly there wasn’t much that went wrong technically I just wanted to feel seen, heard, and cared for. Plus when I called later to ask about a medication, whoever I spoke to on the phone sounded incredibly eager to end the conversation as soon as possible and would cut me off while I was asking a question and misinterpret what I was saying.

Tasha Brooks, NP is amazing.  She’s better than my PCP.

My daughter and I have been sick for a couple of days, and we haven’t been feeling well, so we went to urgent care. They were really fast, and the doctor was very friendly and professional. She took her time to explain the medications, the vitamins my daughter needed, and what we should do. Everything was handled quickly and efficiently. Overall, it was a great experience!