American Family Care, Alabaster

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Highlights

Modern patient experience

Mobile check-in, Mobile waitlist, Online paperwork

Overview

Book an appointment at American Family Care - Alabaster. American Family Care is an urgent care center in Alabaster, located at 120 Colonial Promenade Pkwy.

Offering convenient urgent care services in a comfortable setting, and a proud partner of Solv, American Family Care ensures that your medical needs are addressed promptly and efficiently. We are open 7 days a week, catering to non-emergent healthcare conditions without the need for an emergency room visit.

At American Family Care, we provide a broad range of services, all handled by our experienced medical professionals. Our facility boasts state-of-the-art medical equipment and a comfortable waiting area, ensuring your visit is pleasant and effective.

What sets American Family Care apart is the ability to book your visit online in real-time via Solv, significantly reducing your wait time and streamlining your experience. Walk-ins are welcome, but we encourage online bookings to make your visit as quick and stress-free as possible.

Location

120 Colonial Promenade Pkwy

Alabaster, AL, 35007

Office hours

Central Standard Time (CDT)

Sun

8:00 am - 4:00 pm

Mon

8:00 am - 7:00 pm

Closed now

Tue

8:00 am - 7:00 pm

Wed

8:00 am - 7:00 pm

Thu

8:00 am - 7:00 pm

Fri

8:00 am - 7:00 pm

Sat

8:00 am - 4:00 pm

Office photos

Clinic office (0)

Insurance and payments

Insurance

While American Family Care partners with the below insurances, we recommend giving your insurance provider a call to confirm coverage and benefits.

Aetna
Anthem
Blue Cross Blue Shield
Cigna
Humana
Medicare
PPO
Self-Pay
TRICARE
United Healthcare

Self-pay

This location accepts payment without insurance. Self-pay prices include an office visit charge unless noted. For more details, .

Services

X-ray (arms, hands, legs, or feet)

X-ray (chest)

Flu shot

Camp physical

School physicals

Sports physicals

Laceration repair (stitches)

10-panel drug test

5-panel drug test

Hepatitis test

Wart removal

Solv makes no guarantees regarding the accuracy or completeness of pricing information, as it is subject to the partner's discretion. Prices don't guarantee availability. If you decide to use your insurance for your visit and the claim is fully processed, the clinic may not be able to revert to a self-pay rate, depending on insurance carrier and plan. Taxes may apply.

Patient ratings and reviews

4.5

Overall rating

Wait time

4.2

Quality of care

4.7

Bedside manner

4.8

Staff friendliness

4.8

Facility cleanliness

4.8

What patients are saying...

1.0

.......................................................

Morgan L.

Jul 12, 2025

Verified

2.0

What should have been a quick pre-employment screen took over an hour and twenty minutes waiting with an empty waiting room while the staff fluttered around behind the counter eating donuts apparently. A rude angry and what was obviously hateful manager lady asked about my filled out form then told me to have a seat and “we'll get to you when we can” ! Literally no one else there waiting! Terrible service. Never again for no reason.

John C.

Jul 11, 2025

Verified

5.0

Everyone was so nice, the wait time was minimal, I was explained what to expect, and it was a very good experience. Thank you ladies!

Elaine D.

Jul 9, 2025

Verified

5.0

Very nice people. Very friendly. Appreciate the care provided.

Nettie R.

Jul 9, 2025

Verified

1.0

Horrible! There was only me and 1 other person and it took an hour to be seen. Staff was too busy talking to each other to acknowledge patients. NP had no clue what he was talking about or doing.

Shawna E.

Jul 10, 2025

Verified

5.0

Great experience, staff was very professional!!! Will revisit soon!!!

Frank A.

Jul 6, 2025

Verified

5.0

You charged me twice. $35 the day of visit and then $32 a day later.

Kimberly M.

Jul 3, 2025

Verified

5.0

The staff was great and the doctor was awesome! I had a sinus issue, throat issue and bronchitis. The staff was very very attentive

Lori G.

Jul 1, 2025

Verified

5.0

Everyone was very helpful and nice. They took us right back to a room. We had to wait a little bit there, but the doctor was so friendly it didn’t matter! Sent home with medication and hopefully will be on the mend!

Bethany L.

Jun 30, 2025

Verified

5.0

Woke up this morning with a pink left eye that was irritating for days. Was able to walk in and get treatment within 30 mins I was being seen by a wonderful health provider. The staff was wonderful and the care was top tier. I would recommend this location to any and everyone in the Birmingham area.

Fernarda Y.

Jun 30, 2025

Verified

All reviews are opinions of patients and do not represent the opinions of Solv.

Frequently Asked Questions

How do patients rate American Family Care in reviews?

415 patients have shared ratings for American Family Care in Alabaster on Solv. The average rating is 4.5 out of 5. That includes 4.2 for wait-time, 4.7 for quality of care, 4.8 for bedside manner, 4.8 for staff friendliness, and 4.8 for facility cleanliness. You can read all the individual patient reviews on American Family Care's profile.

How do I make a booking at American Family Care, Alabaster?

You can book a visit with American Family Care directly through Solv. The clinic also accepts walk-in patients, however, booking in advance usually minimizes your wait time, allowing you to get in and out of the urgent care quicker.

What insurance does American Family Care accept?

American Family Care accepts Aetna, Anthem, Blue Cross Blue Shield, Cigna, Humana, Medicare, PPO, Self-Pay, TRICARE, United Healthcare. Depending on your specific insurance plan, your out of pocket visit cost will vary. Contact the clinic directly for further details.

How much does an urgent care visit cost at American Family Care

Depending on insurance status and whether American Family Care is in-network with your specific plan, an urgent care visit to this location may vary. Generally speaking, a co-pay for the visit itself will range from $35-75 with lab tests and other services possibly increasing that total. Without insurance, the self-pay price of a visit will likely be between $100-250 depending on the reason for visit or prescribed treatment plan. Additional services such as lab tests, x-rays, medications, and other services may be additional costs. Please make sure to talk with your provider about the costs prior to receiving treatment.

What are the primary services of American Family Care, Alabaster?

As an urgent care center, American Family Care treats a range of non-emergent injuries and illnesses, as well as provides certain preventative care. More specifically, American Family Care will provide annual exams and sports physicals, general lab tests and screenings, and diagnose and treat routine conditions like the common cold, flu, infections, rashes, allergies, strep throat, and more.

Where is American Family Care, Alabaster located?

American Family Care is located at 120 Colonial Promenade Pkwy in Alabaster and serves patients throughout the area.

Is American Family Care, Alabaster open on the weekends?

Yes. American Family Care is open on weekends including Saturday 8:00 am - 4:00 pm and Sunday 8:00 am - 4:00 pm.

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The content provided here and elsewhere on the Solv Health site or mobile app is provided for general informational purposes only. It is not intended as, and Solv Health, Inc. does not provide, medical advice, diagnosis or treatment. Always contact your healthcare provider directly with any questions you may have regarding your health or specific medical advice.

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