American Family Care, Alabaster

Closed until 8am

American Family Care - Alabaster Logo

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Popular Clinic! Booked on Solv 12 times today

Highlights

Modern patient experience

Mobile check-in, Mobile waitlist, Online paperwork

Overview

Book an appointment at American Family Care - Alabaster. American Family Care is an urgent care center in Alabaster, located at 120 Colonial Promenade Pkwy.

Offering convenient urgent care services in a comfortable setting, and a proud partner of Solv, American Family Care ensures that your medical needs are addressed promptly and efficiently. We are open 7 days a week, catering to non-emergent healthcare conditions without the need for an emergency room visit.

At American Family Care, we provide a broad range of services, all handled by our experienced medical professionals. Our facility boasts state-of-the-art medical equipment and a comfortable waiting area, ensuring your visit is pleasant and effective.

What sets American Family Care apart is the ability to book your visit online in real-time via Solv, significantly reducing your wait time and streamlining your experience. Walk-ins are welcome, but we encourage online bookings to make your visit as quick and stress-free as possible.

Location

120 Colonial Promenade Pkwy

Alabaster, AL, 35007

Office hours

Central Standard Time (CDT)

Sun

8:00 am - 6:00 pm

Mon

8:00 am - 7:00 pm

Tue

8:00 am - 7:00 pm

Wed

8:00 am - 7:00 pm

Thu

8:00 am - 7:00 pm

Closed now

Fri

8:00 am - 7:00 pm

Sat

8:00 am - 6:00 pm

Office photos

Insurance and payments

Insurance

While American Family Care partners with the below insurances, we recommend giving your insurance provider a call to confirm coverage and benefits.

Aetna
Anthem
Blue Cross Blue Shield
Cigna
Humana
Medicare
PPO
Self-Pay
TRICARE
United Healthcare

Self-pay

This location accepts payment without insurance. Self-pay prices include an office visit charge unless noted. For more details, .

Services

X-ray (arms, hands, legs, or feet)

X-ray (chest)

Flu shot

Camp physical

School physicals

Sports physicals

Laceration repair (stitches)

10-panel drug test

5-panel drug test

Hepatitis test

Wart removal

Solv makes no guarantees regarding the accuracy or completeness of pricing information, as it is subject to the partner's discretion. Prices don't guarantee availability. If you decide to use your insurance for your visit and the claim is fully processed, the clinic may not be able to revert to a self-pay rate, depending on insurance carrier and plan. Taxes may apply.

Patient ratings and reviews

4.7

Overall rating

Wait time

4.3

Quality of care

4.7

Bedside manner

4.8

Staff friendliness

4.8

Facility cleanliness

4.8

What patients are saying...

5.0

Walk in, easy check-in, helpful staff, good care, short wait.

Joy T.

Sep 13, 2026

Verified

3.0

Came in for a check up on my cold. No serious issues with staff or care but the wait times are unbelievable. Appointment for 1:00. didnt get helped till 1:30, then I didn’t even leave until 2:30 because I had to wait almost 45 minutes in the room to be seen.

Seth F.

Sep 11, 2026

Verified

5.0

NP Frye was very thorough. She actively listened & worked with me to ensure I received the safest & best treatment plan. She was very compassionate & helpful. I’m very thankful for the amazing staff at AFC. From the front desk to the doctors, everyone is kind & empathetic. Thank you!! LFL

Lori L.

Sep 6, 2026

Verified

5.0

Online scheduling was easy. Appointment time was 9am and was seen for vitals by 920am. Staff was very efficient and friendly  NP Kelly was professional, knowledgeable and truly concerned abt my health. Prescribed the appropriate course of medication. Left there already feeling better due to the experience

Christopher S.

Sep 4, 2026

Verified

5.0

Kelly Fry was amazing and very thorough. I can’t remember the ladies name that helped me, but I think it might’ve been like Kiana. She was absolutely precious very compassionate.

Leigh H.

Sep 3, 2026

Verified

5.0

Nurse Kiana and NP Kelley were both fabulous. They were both very kind and really made me feel heard and understood in my visit today. I would highly recommend going to them for care.

Sarah P.

Aug 30, 2026

Verified

3.0

Wait time was crazy and I was the only one in the waiting area when I walked in. Wait time to see nurse practitioner was crazy too.

Kade W.

Aug 30, 2026

Verified

5.0

Can't say enough good things about the entire staff. Everyone is always so polite, kind, friendly and professional. The best service from the best professionals! I would definitely recommend this provider.

Kevin B.

Aug 30, 2026

Verified

5.0

Had chest pain that increased during the day. They got me check out quickly and recommended being checked out at UAB Hoover emergency to be safe based on findings. Great professional staff with caring attitude for your best interest.

John F.

Aug 30, 2026

Verified

5.0

I was from out of town and woke up with a horrible ear infection. Walked in. Maybe waited 15 minutes was called back,  seen immediately. Could not ask for a better service while traveling.

Carol L.

Aug 30, 2026

Verified

All reviews are opinions of patients and do not represent the opinions of Solv.

Frequently Asked Questions

How do patients rate American Family Care in reviews?

1,238 patients have shared ratings for American Family Care in Alabaster on Solv. The average rating is 4.7 out of 5. That includes 4.3 for wait-time, 4.7 for quality of care, 4.8 for bedside manner, 4.8 for staff friendliness, and 4.8 for facility cleanliness. You can read all the individual patient reviews on American Family Care's profile.

How do I make a booking at American Family Care, Alabaster?

You can book a visit with American Family Care directly through Solv. The clinic also accepts walk-in patients, however, booking in advance usually minimizes your wait time, allowing you to get in and out of the urgent care quicker.

What insurance does American Family Care accept?

American Family Care accepts Aetna, Anthem, Blue Cross Blue Shield, Cigna, Humana, Medicare, PPO, Self-Pay, TRICARE, United Healthcare. Depending on your specific insurance plan, your out of pocket visit cost will vary. Contact the clinic directly for further details.

How much does an urgent care visit cost at American Family Care

Depending on insurance status and whether American Family Care is in-network with your specific plan, an urgent care visit to this location may vary. Generally speaking, a co-pay for the visit itself will range from $35-100 with lab tests and other services possibly increasing that total. Without insurance, the self-pay price of a visit will likely be between $100-250 depending on the reason for visit or prescribed treatment plan. Additional services such as lab tests, x-rays, medications, and other services may be additional costs. Please make sure to talk with your provider about the costs prior to receiving treatment.

What are the primary services of American Family Care, Alabaster?

As an urgent care center, American Family Care treats a range of non-emergent injuries and illnesses, as well as provides certain preventative care. More specifically, American Family Care will provide annual exams and sports physicals, general lab tests and screenings, and diagnose and treat routine conditions like the common cold, flu, infections, rashes, allergies, strep throat, and more.

Where is American Family Care, Alabaster located?

American Family Care is located at 120 Colonial Promenade Pkwy in Alabaster and serves patients throughout the area.

Is American Family Care, Alabaster open on the weekends?

Yes. American Family Care is open on weekends including Saturday 8:00 am - 6:00 pm and Sunday 8:00 am - 6:00 pm.

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The content provided here and elsewhere on the Solv Health site or mobile app is provided for general informational purposes only. It is not intended as, and Solv Health, Inc. does not provide, medical advice, diagnosis or treatment. Always contact your healthcare provider directly with any questions you may have regarding your health or specific medical advice.

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