American Family Care, Lookout Valley

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Popular Clinic! Booked on Solv 15 times today

Highlights

Modern patient experience

Mobile check-in, Mobile waitlist, Online paperwork

Overview

Book an appointment at American Family Care - Lookout Valley. American Family Care is an urgent care center in Chattanooga, located at 3520 Cummings Hwy.

Offering convenient urgent care services in a comfortable setting, and a proud partner of Solv, American Family Care ensures that your medical needs are addressed promptly and efficiently. We are open 7 days a week, catering to non-emergent healthcare conditions without the need for an emergency room visit.

At American Family Care, we provide a broad range of services, all handled by our experienced medical professionals. Our facility boasts state-of-the-art medical equipment and a comfortable waiting area, ensuring your visit is pleasant and effective.

What sets American Family Care apart is the ability to book your visit online in real-time via Solv, significantly reducing your wait time and streamlining your experience. Walk-ins are welcome, but we encourage online bookings to make your visit as quick and stress-free as possible.

Location

3520 Cummings Hwy

Chattanooga, TN, 37419

Office hours

Eastern Standard Time (EST)

Sun

8:00 am - 6:00 pm

Mon

8:00 am - 7:00 pm

Tue

8:00 am - 7:00 pm

Wed

8:00 am - 7:00 pm

Thu

8:00 am - 7:00 pm

Fri

8:00 am - 7:00 pm

Sat

8:00 am - 6:00 pm

Closed now

Office photos

Insurance and payments

Insurance

While American Family Care partners with the below insurances, we recommend giving your insurance provider a call to confirm coverage and benefits.

Aetna
Anthem
Blue Cross Blue Shield
Cigna
Humana
Medicare
PPO
Self-Pay
TRICARE
United Healthcare

Self-pay

This location accepts payment without insurance. Self-pay prices include an office visit charge unless noted. For more details, .

Services

X-ray (arms, hands, legs, or feet)

X-ray (chest)

Flu shot

Camp physical

School physicals

Sports physicals

Laceration repair (stitches)

10-panel drug test

5-panel drug test

Hepatitis test

Wart removal

Solv makes no guarantees regarding the accuracy or completeness of pricing information, as it is subject to the partner's discretion. Prices don't guarantee availability. If you decide to use your insurance for your visit and the claim is fully processed, the clinic may not be able to revert to a self-pay rate, depending on insurance carrier and plan. Taxes may apply.

Patient ratings and reviews

4.8

Overall rating

Wait time

4.6

Quality of care

4.9

Bedside manner

4.9

Staff friendliness

4.9

Facility cleanliness

4.9

What patients are saying...

5.0

I wasn’t feeling well and decided to go to the clinic. Stacey Dill took care of me and was super friendly.

Summer R.

Sep 7, 2026

Verified

5.0

Another wonderful visit with Dr Thompson, he is a professional who sincerely cares about his patients health. Always a pleasure to work with.

Royce S.

Sep 7, 2026

Verified

5.0

I had spreading poison ivy and needed help to get it under control. I scheduled on line. It was a user-friendly experience. The front desk and medical staff were smart, fast and gave me confidence in their care.  I was out in a jiffy, and much improved by bedtime.

Tom S.

Sep 6, 2026

Verified

1.0

Insulting all 4 prescriptions were done wrong as of this date have not received my lab work

William R.

Sep 4, 2026

Verified

5.0

A+ All around check in fast & easy, kind ,prompt informative. Very Satisfied with treatment

Sheila W.

Sep 3, 2026

Verified

5.0

Wasn’t feeling fell and walked in to see a doctor. The wait wasn’t bad and all the staff was friendly. The doctor had great bedside manner and treated me great. I would highly recommend this place.

Tonya R.

Sep 3, 2026

Verified

5.0

Dr. Thompson was very thorough and kind.  I always get the best of care here.  Thank you very much.  I would recommend this provider highly.

Kelly J.

Sep 3, 2026

Verified

5.0

Stacey is a true professional. She listened to me and valued my opinions about my condition and potential care. We agreed on a course of treatment- flu and CV test just to be safe and a steroid shot to open my lungs and sinuses. We both agreed that the shot would help, but not heal. Help was what I needed on the day of consultation and treatment. The shot helped a lot. I hope that I will get care from her in future visits. Five 🌟🌟🌟🌟🌟

Frank H.

Sep 2, 2026

Verified

5.0

Scheduled appointment at bedtime for 1st thing the next morning.  Once I got signed in, there was no wait time.  Quickest in and out appointment ever!!  Very friendly to my sick daughter.

Maggie H.

Sep 1, 2026

Verified

5.0

Lady’s up front was very rude !!! Lady in the back was very sweet an did her job well!! Thanks to her made my visit better!!!

Haley B.

Aug 29, 2026

Verified

All reviews are opinions of patients and do not represent the opinions of Solv.

Frequently Asked Questions

How do patients rate American Family Care in reviews?

1,329 patients have shared ratings for American Family Care in Chattanooga on Solv. The average rating is 4.8 out of 5. That includes 4.6 for wait-time, 4.9 for quality of care, 4.9 for bedside manner, 4.9 for staff friendliness, and 4.9 for facility cleanliness. You can read all the individual patient reviews on American Family Care's profile.

How do I make a booking at American Family Care, Lookout Valley?

You can book a visit with American Family Care directly through Solv. The clinic also accepts walk-in patients, however, booking in advance usually minimizes your wait time, allowing you to get in and out of the urgent care quicker.

What insurance does American Family Care accept?

American Family Care accepts Aetna, Anthem, Blue Cross Blue Shield, Cigna, Humana, Medicare, PPO, Self-Pay, TRICARE, United Healthcare. Depending on your specific insurance plan, your out of pocket visit cost will vary. Contact the clinic directly for further details.

How much does an urgent care visit cost at American Family Care

Depending on insurance status and whether American Family Care is in-network with your specific plan, an urgent care visit to this location may vary. Generally speaking, a co-pay for the visit itself will range from $35-100 with lab tests and other services possibly increasing that total. Without insurance, the self-pay price of a visit will likely be between $100-250 depending on the reason for visit or prescribed treatment plan. Additional services such as lab tests, x-rays, medications, and other services may be additional costs. Please make sure to talk with your provider about the costs prior to receiving treatment.

What are the primary services of American Family Care, Lookout Valley?

As an urgent care center, American Family Care treats a range of non-emergent injuries and illnesses, as well as provides certain preventative care. More specifically, American Family Care will provide annual exams and sports physicals, general lab tests and screenings, and diagnose and treat routine conditions like the common cold, flu, infections, rashes, allergies, strep throat, and more.

Where is American Family Care, Lookout Valley located?

American Family Care is located at 3520 Cummings Hwy in Chattanooga and serves patients throughout the area.

Is American Family Care, Lookout Valley open on the weekends?

Yes. American Family Care is open on weekends including Saturday 8:00 am - 6:00 pm and Sunday 8:00 am - 6:00 pm.

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The content provided here and elsewhere on the Solv Health site or mobile app is provided for general informational purposes only. It is not intended as, and Solv Health, Inc. does not provide, medical advice, diagnosis or treatment. Always contact your healthcare provider directly with any questions you may have regarding your health or specific medical advice.

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