American Family Care, Lookout Valley

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Highlights

Modern patient experience

Mobile check-in, Mobile waitlist, Online paperwork

Overview

Book an appointment at American Family Care - Lookout Valley. American Family Care is an urgent care center in Chattanooga, located at 3520 Cummings Hwy.

Offering convenient urgent care services in a comfortable setting, and a proud partner of Solv, American Family Care ensures that your medical needs are addressed promptly and efficiently. We are open 7 days a week, catering to non-emergent healthcare conditions without the need for an emergency room visit.

At American Family Care, we provide a broad range of services, all handled by our experienced medical professionals. Our facility boasts state-of-the-art medical equipment and a comfortable waiting area, ensuring your visit is pleasant and effective.

What sets American Family Care apart is the ability to book your visit online in real-time via Solv, significantly reducing your wait time and streamlining your experience. Walk-ins are welcome, but we encourage online bookings to make your visit as quick and stress-free as possible.

Location

3520 Cummings Hwy

Chattanooga, TN, 37419

Office hours

Eastern Standard Time (EST)

Sun

8:00 am - 6:00 pm

Closed now

Mon

8:00 am - 7:00 pm

Tue

8:00 am - 7:00 pm

Wed

8:00 am - 4:00 pm

Thu

8:00 am - 7:00 pm

Fri

8:00 am - 7:00 pm

Sat

8:00 am - 6:00 pm

Office photos

Clinic office (0)

Insurance and payments

Insurance

While American Family Care partners with the below insurances, we recommend giving your insurance provider a call to confirm coverage and benefits.

Aetna
Anthem
Blue Cross Blue Shield
Cigna
Humana
Medicare
PPO
Self-Pay
TRICARE
United Healthcare

Self-pay

This location accepts payment without insurance. Self-pay prices include an office visit charge unless noted. For more details, .

Services

X-ray (arms, hands, legs, or feet)

X-ray (chest)

Flu shot

Camp physical

School physicals

Sports physicals

Laceration repair (stitches)

10-panel drug test

5-panel drug test

Hepatitis test

Wart removal

Solv makes no guarantees regarding the accuracy or completeness of pricing information, as it is subject to the partner's discretion. Prices don't guarantee availability. If you decide to use your insurance for your visit and the claim is fully processed, the clinic may not be able to revert to a self-pay rate, depending on insurance carrier and plan. Taxes may apply.

Patient ratings and reviews

4.8

Overall rating

Wait time

4.6

Quality of care

4.9

Bedside manner

4.9

Staff friendliness

4.9

Facility cleanliness

4.9

What patients are saying...

5.0

Very appreciative of the doctors care. He did not try to push extra meds on me.

Julie H.

Dec 19, 2025

Verified

5.0

Everyone at this office is so friendly and helpful . The doctor is always on point with our medical needs.

Marsha L.

Dec 18, 2025

Verified

5.0

Test for infection needed. Grateful for this facility. I recommend it for medical needs.

Carolyn B.

Dec 18, 2025

Verified

5.0

The visit was great but they never followed up for my meds. It’s been 4 days and still my medicine have been called in. The staff is very nice but I need my Medicine.

Glenda B.

Dec 19, 2025

Verified

5.0

Great service! Very professional and fast.  Will definitely use this location again.  Thanks for the help.

Daniel B.

Dec 13, 2025

Verified

5.0

Easy check in! Wait time was manageable! Dr. Was very thorough! Wrote RX for meds! Was in and out in less than an hour!

Aleta R.

Dec 10, 2025

Verified

5.0

Was very pleased with my visit the staff was very helpful didn’t have to wait very long before the nurse called me back .to take my vitals and didn’t take long before the doctor came in and was very pleased with the exam the facility was very clean overall was very pleased

Jeffory V.

Dec 4, 2025

Verified

5.0

Staff are always kind and caring.❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️

Candace E.

Dec 3, 2025

Verified

5.0

Check-in is quick and easy. The receptionist, nurse and PA staff are .efficient and caring.

Sarah Z.

Dec 1, 2025

Verified

5.0

We were greeted by everyone that we met during our visit. We were made to feel comfortable and cared for. In addition there was a universal interest in addressing our issues quickly and completely. The level of competence was very high and the care we received was excellent. I would definitely recommend the providers!

Joseph D.

Dec 1, 2025

Verified

All reviews are opinions of patients and do not represent the opinions of Solv.

Frequently Asked Questions

How do patients rate American Family Care in reviews?

803 patients have shared ratings for American Family Care in Chattanooga on Solv. The average rating is 4.8 out of 5. That includes 4.6 for wait-time, 4.9 for quality of care, 4.9 for bedside manner, 4.9 for staff friendliness, and 4.9 for facility cleanliness. You can read all the individual patient reviews on American Family Care's profile.

How do I make a booking at American Family Care, Lookout Valley?

You can book a visit with American Family Care directly through Solv. The clinic also accepts walk-in patients, however, booking in advance usually minimizes your wait time, allowing you to get in and out of the urgent care quicker.

What insurance does American Family Care accept?

American Family Care accepts Aetna, Anthem, Blue Cross Blue Shield, Cigna, Humana, Medicare, PPO, Self-Pay, TRICARE, United Healthcare. Depending on your specific insurance plan, your out of pocket visit cost will vary. Contact the clinic directly for further details.

How much does an urgent care visit cost at American Family Care

Depending on insurance status and whether American Family Care is in-network with your specific plan, an urgent care visit to this location may vary. Generally speaking, a co-pay for the visit itself will range from $35-100 with lab tests and other services possibly increasing that total. Without insurance, the self-pay price of a visit will likely be between $100-250 depending on the reason for visit or prescribed treatment plan. Additional services such as lab tests, x-rays, medications, and other services may be additional costs. Please make sure to talk with your provider about the costs prior to receiving treatment.

What are the primary services of American Family Care, Lookout Valley?

As an urgent care center, American Family Care treats a range of non-emergent injuries and illnesses, as well as provides certain preventative care. More specifically, American Family Care will provide annual exams and sports physicals, general lab tests and screenings, and diagnose and treat routine conditions like the common cold, flu, infections, rashes, allergies, strep throat, and more.

Where is American Family Care, Lookout Valley located?

American Family Care is located at 3520 Cummings Hwy in Chattanooga and serves patients throughout the area.

Is American Family Care, Lookout Valley open on the weekends?

Yes. American Family Care is open on weekends including Saturday 8:00 am - 6:00 pm and Sunday 8:00 am - 6:00 pm.

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The content provided here and elsewhere on the Solv Health site or mobile app is provided for general informational purposes only. It is not intended as, and Solv Health, Inc. does not provide, medical advice, diagnosis or treatment. Always contact your healthcare provider directly with any questions you may have regarding your health or specific medical advice.

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