American Family Care, Malden

Closes at 8pm

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Highlights

Modern patient experience

Mobile check-in, Mobile waitlist, Online paperwork

Overview

Book an appointment at American Family Care - Malden. American Family Care is an urgent care center in Malden, located at 219 Centre St.

Offering convenient urgent care services in a comfortable setting, and a proud partner of Solv, American Family Care ensures that your medical needs are addressed promptly and efficiently. We are open 7 days a week, catering to non-emergent healthcare conditions without the need for an emergency room visit.

At American Family Care, we provide a broad range of services, all handled by our experienced medical professionals. Our facility boasts state-of-the-art medical equipment and a comfortable waiting area, ensuring your visit is pleasant and effective.

What sets American Family Care apart is the ability to book your visit online in real-time via Solv, significantly reducing your wait time and streamlining your experience. Walk-ins are welcome, but we encourage online bookings to make your visit as quick and stress-free as possible.

Location

219 Centre St

Malden, MA, 02148

Office hours

Eastern Standard Time (EST)

Sun

8:00 am - 5:00 pm

Mon

8:00 am - 8:00 pm

Tue

8:00 am - 8:00 pm

Wed

8:00 am - 8:00 pm

Thu

8:00 am - 8:00 pm

Closing soon

Fri

8:00 am - 8:00 pm

Sat

8:00 am - 5:00 pm

Office photos

Insurance and payments

Insurance

While American Family Care partners with the below insurances, we recommend giving your insurance provider a call to confirm coverage and benefits.

Aetna
Anthem
Cigna
Humana
Medicaid
Medicare
PPO
Self-Pay
TRICARE
Triwest
United Healthcare

Self-pay

This location accepts payment without insurance. Self-pay prices include an office visit charge unless noted. For more details, .

Services

X-ray (arms, hands, legs, or feet)

X-ray (chest)

Flu shot

Camp physical

School physicals

Sports physicals

Laceration repair (stitches)

10-panel drug test

5-panel drug test

Hepatitis test

Wart removal

Solv makes no guarantees regarding the accuracy or completeness of pricing information, as it is subject to the partner's discretion. Prices don't guarantee availability. If you decide to use your insurance for your visit and the claim is fully processed, the clinic may not be able to revert to a self-pay rate, depending on insurance carrier and plan. Taxes may apply.

Patient ratings and reviews

4.4

Overall rating

Wait time

3.7

Quality of care

4.5

Bedside manner

4.5

Staff friendliness

4.5

Facility cleanliness

4.6

What patients are saying...

5.0

My appointment was very good  No problems at all  Just a few minutes  The provider s was very helpful  Absolutely i recommend this provider

Marie Adeline P.

Jul 23, 2026

Verified

5.0

Was real easy setting up an appointment on line for my mother. The front service  staff was friendly, helpful, and professional !!! The nurse who assisted my mother and the doctor were fantastic.

Helen L.

Jul 22, 2026

Verified

5.0

The staff was awesome! There was low wait times and everyone was so friendly! Thank you!

Justin V.

Jul 20, 2026

Verified

3.0

Awful, horrible bedside manner from doctor.  I felt WORSE leaving.  I won’t be back.  If I’m charged more I’ll dispute it.  What a know it all.  Like I don’t know my own body!!  Never even touched me. Spent 7 minutes in the room telling me how he went to medical school and I didn’t - after waiting 25 to see (with an appt) and 20 more for discharge.  I am tempted to reach out to licensing board honestly.  I would absolutely not recommend this provider.

Sheila K.

Jul 17, 2026

Verified

5.0

woke up this morning with a pain in my right arm i was so painful and my arm was hurting so bad i went to the agent care i didn’t have any appointments for today but they take me They did everything for me I recommended to go there They staff are very friendly and knowledgeable

Marie Adeline P.

Jul 16, 2026

Verified

1.0

Waited over an hour to see a doctor who was in and out in a matter of a couple minutes. He clearly did not have time for me or my questions, and made me feel immediately dismissed and unheard. He was literally moving to the door, actively trying to walk away, while I was trying to ask about an issue. Will never be going here again.

Anna V.

Jul 15, 2026

Verified

1.0

Providers were rude and humiliating and did not care for my pain or discomfort. I waited 40 minutes in a room to be told I can’t be helped because they didn’t find me in their system. And then they told me they never told me that. Said I was told to undress into a gown when that never was said and I was not provided one. I was told the gauze I was there to have removed from a packed wound wasn’t there, then it was pulled out and when I reacted to the pain I was asked with sarcasm and surprise if it hurt. Given an ace bandage to wrap an open and draining abscess. Wasn’t wrapped on the wound, half of the open wound was not covered by new gauze or the bandage. Provider was rude and had zero empathy. Front desk did not know how to look up my insurance and made up a random amount for a co pay. “We will either bill you more or reimburse you”. The unnamed and unexplained bonus person in the room with me offered me a tissue while I was trembling and crying, which was the only kindness I received. I do not know who this stranger was. She never spoke. Maybe a student? I wasn’t informed.

Allison C.

Jul 14, 2026

Verified

5.0

Great care by professional nurse practitioner, it was worth the wait time

Robert L.

Jul 7, 2026

Verified

5.0

The medical care was good once I was seen, but I was disappointed with the wait time. I scheduled a specific check-in time online and still waited about an hour. This made the appointment system feel misleading, and I think the process or communication around timing needs improvement.

Maria Teresa V.

Jul 6, 2026

Verified

5.0

Staff was very thorough with all my concerns. Double checked everything and more. Left the office feeling I got help and all my health concerns addressed.

Sylvia S.

Jul 6, 2026

Verified

All reviews are opinions of patients and do not represent the opinions of Solv.

Frequently Asked Questions

How do patients rate American Family Care in reviews?

935 patients have shared ratings for American Family Care in Malden on Solv. The average rating is 4.4 out of 5. That includes 3.7 for wait-time, 4.5 for quality of care, 4.5 for bedside manner, 4.5 for staff friendliness, and 4.6 for facility cleanliness. You can read all the individual patient reviews on American Family Care's profile.

How do I make a booking at American Family Care, Malden?

You can book a visit with American Family Care directly through Solv. The clinic also accepts walk-in patients, however, booking in advance usually minimizes your wait time, allowing you to get in and out of the urgent care quicker.

What insurance does American Family Care accept?

American Family Care accepts Aetna, Anthem, Cigna, Humana, Medicaid, Medicare, PPO, Self-Pay, TRICARE, Triwest, United Healthcare. Depending on your specific insurance plan, your out of pocket visit cost will vary. Contact the clinic directly for further details.

How much does an urgent care visit cost at American Family Care

Depending on insurance status and whether American Family Care is in-network with your specific plan, an urgent care visit to this location may vary. Generally speaking, a co-pay for the visit itself will range from $35-100 with lab tests and other services possibly increasing that total. Without insurance, the self-pay price of a visit will likely be between $100-250 depending on the reason for visit or prescribed treatment plan. Additional services such as lab tests, x-rays, medications, and other services may be additional costs. Please make sure to talk with your provider about the costs prior to receiving treatment.

What are the primary services of American Family Care, Malden?

As an urgent care center, American Family Care treats a range of non-emergent injuries and illnesses, as well as provides certain preventative care. More specifically, American Family Care will provide annual exams and sports physicals, general lab tests and screenings, and diagnose and treat routine conditions like the common cold, flu, infections, rashes, allergies, strep throat, and more.

Where is American Family Care, Malden located?

American Family Care is located at 219 Centre St in Malden and serves patients throughout the area.

Is American Family Care, Malden open on the weekends?

Yes. American Family Care is open on weekends including Saturday 8:00 am - 5:00 pm and Sunday 8:00 am - 5:00 pm.

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The content provided here and elsewhere on the Solv Health site or mobile app is provided for general informational purposes only. It is not intended as, and Solv Health, Inc. does not provide, medical advice, diagnosis or treatment. Always contact your healthcare provider directly with any questions you may have regarding your health or specific medical advice.

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