American Family Care, New Britain

Closed until 8am

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Popular Clinic! Booked on Solv 38 times today

Highlights

Modern patient experience

Mobile check-in, Mobile waitlist, Online paperwork

Overview

Book an appointment at American Family Care - New Britain. American Family Care is an urgent care center in New Britain, located at 135 E Main St.

Offering convenient urgent care services in a comfortable setting, and a proud partner of Solv, American Family Care ensures that your medical needs are addressed promptly and efficiently. We are open 7 days a week, catering to non-emergent healthcare conditions without the need for an emergency room visit.

At American Family Care, we provide a broad range of services, all handled by our experienced medical professionals. Our facility boasts state-of-the-art medical equipment and a comfortable waiting area, ensuring your visit is pleasant and effective.

What sets American Family Care apart is the ability to book your visit online in real-time via Solv, significantly reducing your wait time and streamlining your experience. Walk-ins are welcome, but we encourage online bookings to make your visit as quick and stress-free as possible.

Location

135 E Main St

New Britain, CT, 06051

Office hours

Eastern Standard Time (EST)

Sun

8:00 am - 5:00 pm

Mon

8:00 am - 8:00 pm

Tue

8:00 am - 8:00 pm

Wed

8:00 am - 8:00 pm

Thu

8:00 am - 8:00 pm

Closed now

Fri

8:00 am - 8:00 pm

Sat

8:00 am - 5:00 pm

Office photos

Insurance and payments

Insurance

While American Family Care partners with the below insurances, we recommend giving your insurance provider a call to confirm coverage and benefits.

Medicare
PPO
Self-Pay
TRICARE
Triwest

Self-pay

This location accepts payment without insurance. Self-pay prices include an office visit charge unless noted. For more details, .

Services

X-ray (arms, hands, legs, or feet)

X-ray (chest)

Flu shot

Camp physical

School physicals

Sports physicals

Laceration repair (stitches)

10-panel drug test

5-panel drug test

Hepatitis test

Wart removal

Solv makes no guarantees regarding the accuracy or completeness of pricing information, as it is subject to the partner's discretion. Prices don't guarantee availability. If you decide to use your insurance for your visit and the claim is fully processed, the clinic may not be able to revert to a self-pay rate, depending on insurance carrier and plan. Taxes may apply.

Patient ratings and reviews

4.6

Overall rating

Wait time

4.3

Quality of care

4.6

Bedside manner

4.6

Staff friendliness

4.7

Facility cleanliness

4.7

What patients are saying...

5.0

The front desk is so nice the wait time was a bit long but the dr and med tech was very sweet and efficient

Laura P.

Apr 25, 2026

Verified

5.0

Check in was great, fast no waiting. Staff and care absolutely amazing  I highly recommend this place

Margaret S.

Apr 24, 2026

Verified

5.0

They were very helpful to me with my fever and helped me very fast.

Crystal D.

Apr 11, 2026

Verified

5.0

Went in too have a late cyst drained out… Was in excruciating pain… Dr was suppose to send something over for the pain but he never did… Called them and was told he would send something over in about 15 mins… Still waiting a day later and still in pain before he didn’t drain it completely

Jesenia S.

Apr 10, 2026

Verified

5.0

No body told me I had to wait one hour for dr and then it’s first come first served

Stonia P.

Apr 7, 2026

Verified

4.0

had a rash which was poison ivy had one small detail which was a little frustrating the people at the frnt desk didnt know what form of payments you guys accepted for example asked if they took care credit she said she didnt know i swiped thencard it declined that on simple step she could had saved me with being a little more imformed so i ended up using my debit card instead other than that great place

Julio E.

Apr 6, 2026

Verified

5.0

Upon arrival was assisted as soon as I entered no waiting, everyone was courteous and helpful.

Ernestine J.

Apr 4, 2026

Verified

1.0

Made an appointment only to have to wait over an hour to be seen

Dana R.

Mar 29, 2026

Verified

4.0

Honestly just super under staffed. It's not on them but the truth is what it is.

Maliki L.

Mar 26, 2026

Verified

2.0

Walked in, got checked in and waited to be seen. Got seen by the nurse and she was very nice. Tested me for COVID and the flu. After that I waited for the doctor. Doctor finally came in and didn’t tell me my results. Only checked my ears and throat and asked my symptoms and said he’ll proscribed me medicine and said that I’ll feel better and didn’t seem to care about my symptoms.

Jaylin A.

Mar 24, 2026

Verified

All reviews are opinions of patients and do not represent the opinions of Solv.

Frequently Asked Questions

How do patients rate American Family Care in reviews?

622 patients have shared ratings for American Family Care in New Britain on Solv. The average rating is 4.6 out of 5. That includes 4.3 for wait-time, 4.6 for quality of care, 4.6 for bedside manner, 4.7 for staff friendliness, and 4.7 for facility cleanliness. You can read all the individual patient reviews on American Family Care's profile.

How do I make a booking at American Family Care, New Britain?

You can book a visit with American Family Care directly through Solv. The clinic also accepts walk-in patients, however, booking in advance usually minimizes your wait time, allowing you to get in and out of the urgent care quicker.

What insurance does American Family Care accept?

American Family Care accepts Medicare, PPO, Self-Pay, TRICARE, Triwest. Depending on your specific insurance plan, your out of pocket visit cost will vary. Contact the clinic directly for further details.

How much does an urgent care visit cost at American Family Care

Depending on insurance status and whether American Family Care is in-network with your specific plan, an urgent care visit to this location may vary. Generally speaking, a co-pay for the visit itself will range from $35-100 with lab tests and other services possibly increasing that total. Without insurance, the self-pay price of a visit will likely be between $100-250 depending on the reason for visit or prescribed treatment plan. Additional services such as lab tests, x-rays, medications, and other services may be additional costs. Please make sure to talk with your provider about the costs prior to receiving treatment.

What are the primary services of American Family Care, New Britain?

As an urgent care center, American Family Care treats a range of non-emergent injuries and illnesses, as well as provides certain preventative care. More specifically, American Family Care will provide annual exams and sports physicals, general lab tests and screenings, and diagnose and treat routine conditions like the common cold, flu, infections, rashes, allergies, strep throat, and more.

Where is American Family Care, New Britain located?

American Family Care is located at 135 E Main St in New Britain and serves patients throughout the area.

Is American Family Care, New Britain open on the weekends?

Yes. American Family Care is open on weekends including Saturday 8:00 am - 5:00 pm and Sunday 8:00 am - 5:00 pm.

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The content provided here and elsewhere on the Solv Health site or mobile app is provided for general informational purposes only. It is not intended as, and Solv Health, Inc. does not provide, medical advice, diagnosis or treatment. Always contact your healthcare provider directly with any questions you may have regarding your health or specific medical advice.

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