American Family Care, New Britain

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Highlights

Modern patient experience

Mobile check-in, Mobile waitlist, Online paperwork

Overview

Book an appointment at American Family Care - New Britain. American Family Care is an urgent care center in New Britain, located at 135 E Main St.

Offering convenient urgent care services in a comfortable setting, and a proud partner of Solv, American Family Care ensures that your medical needs are addressed promptly and efficiently. We are open 7 days a week, catering to non-emergent healthcare conditions without the need for an emergency room visit.

At American Family Care, we provide a broad range of services, all handled by our experienced medical professionals. Our facility boasts state-of-the-art medical equipment and a comfortable waiting area, ensuring your visit is pleasant and effective.

What sets American Family Care apart is the ability to book your visit online in real-time via Solv, significantly reducing your wait time and streamlining your experience. Walk-ins are welcome, but we encourage online bookings to make your visit as quick and stress-free as possible.

Location

135 E Main St

New Britain, CT, 06051

Office hours

Eastern Standard Time (EST)

Sun

8:00 am - 5:00 pm

Mon

8:00 am - 8:00 pm

Tue

8:00 am - 8:00 pm

Wed

8:00 am - 8:00 pm

Thu

8:00 am - 8:00 pm

Closed now

Fri

8:00 am - 8:00 pm

Sat

8:00 am - 5:00 pm

Office photos

Clinic office (0)

Insurance and payments

Insurance

While American Family Care partners with the below insurances, we recommend giving your insurance provider a call to confirm coverage and benefits.

Medicare
PPO
Self-Pay
TRICARE
Triwest

Self-pay

This location accepts payment without insurance. Self-pay prices include an office visit charge unless noted. For more details, .

Services

X-ray (arms, hands, legs, or feet)

X-ray (chest)

Flu shot

Camp physical

School physicals

Sports physicals

Laceration repair (stitches)

10-panel drug test

5-panel drug test

Hepatitis test

Wart removal

Solv makes no guarantees regarding the accuracy or completeness of pricing information, as it is subject to the partner's discretion. Prices don't guarantee availability. If you decide to use your insurance for your visit and the claim is fully processed, the clinic may not be able to revert to a self-pay rate, depending on insurance carrier and plan. Taxes may apply.

Patient ratings and reviews

4.6

Overall rating

Wait time

4.4

Quality of care

4.6

Bedside manner

4.7

Staff friendliness

4.7

Facility cleanliness

4.8

What patients are saying...

5.0

The aprn and all staff took my concern seriously and we’re very polite and kind

Alana C.

Nov 23, 2025

Verified

5.0

Experiencing symptoms of a UTI. Scheduled my appointment online which was easy enough. I was called in to an exam room to have vitals taken within 7 mins of checking in, provided sample, then was seen by the aprn (I believe) within 5 mins of getting back to my room. I was in and out extremely satisfied within 30 mins. All 3 staff members (check-in, nurse and DR.) were professional, polite, friendly, and thorough.

Christine C.

Nov 19, 2025

Verified

5.0

Everything went smooth. Staff was very nice. I was in and out within 20 mins

Diondre W.

Nov 16, 2025

Verified

5.0

Scheduling was very easy, check-in was a breeze and the staff was absolutly amazing.

Dustin H.

Nov 14, 2025

Verified

4.0

Did a walk in for a clogged, bleeding ear and was seen very shortly after walking in. The staff was very friendly and accommodating however, my problem was not treated completely and I left with the clog unresolved and a sore ear from the flushing. I was told to return in a few days if the problem persisted which is not ideal as this visit already cost and I left unsatisfied with the service.

Jadah S.

Nov 12, 2025

Verified

5.0

Came in for flu shot. Quick , easy, and friendly staff!

Shytasia W.

Nov 11, 2025

Verified

5.0

Gr8 team. I was impressed by the ease of being a walk in patient & the short wait time to be seen. Staff was very personable and I felt very comfortable.

Theresa M.

Oct 29, 2025

Verified

5.0

Good job 👏 thank you for your help that's was to fast and clean 👍

Abimael A.

Oct 21, 2025

Verified

4.0

I had ear ache. Walked in. Staff did check in for me. Wait was short. Check out was fast. Problem was doctor ordered eye drops not ear drops.

Stephanie M.

Oct 19, 2025

Verified

5.0

There was no wait time. Each and every staff member was professional, knowledgeable with great bedside manner.  Thank you so much!

Kim R.

Oct 7, 2025

Verified

All reviews are opinions of patients and do not represent the opinions of Solv.

Frequently Asked Questions

How do patients rate American Family Care in reviews?

419 patients have shared ratings for American Family Care in New Britain on Solv. The average rating is 4.6 out of 5. That includes 4.4 for wait-time, 4.6 for quality of care, 4.7 for bedside manner, 4.7 for staff friendliness, and 4.8 for facility cleanliness. You can read all the individual patient reviews on American Family Care's profile.

How do I make a booking at American Family Care, New Britain?

You can book a visit with American Family Care directly through Solv. The clinic also accepts walk-in patients, however, booking in advance usually minimizes your wait time, allowing you to get in and out of the urgent care quicker.

What insurance does American Family Care accept?

American Family Care accepts Medicare, PPO, Self-Pay, TRICARE, Triwest. Depending on your specific insurance plan, your out of pocket visit cost will vary. Contact the clinic directly for further details.

How much does an urgent care visit cost at American Family Care

Depending on insurance status and whether American Family Care is in-network with your specific plan, an urgent care visit to this location may vary. Generally speaking, a co-pay for the visit itself will range from $35-100 with lab tests and other services possibly increasing that total. Without insurance, the self-pay price of a visit will likely be between $100-250 depending on the reason for visit or prescribed treatment plan. Additional services such as lab tests, x-rays, medications, and other services may be additional costs. Please make sure to talk with your provider about the costs prior to receiving treatment.

What are the primary services of American Family Care, New Britain?

As an urgent care center, American Family Care treats a range of non-emergent injuries and illnesses, as well as provides certain preventative care. More specifically, American Family Care will provide annual exams and sports physicals, general lab tests and screenings, and diagnose and treat routine conditions like the common cold, flu, infections, rashes, allergies, strep throat, and more.

Where is American Family Care, New Britain located?

American Family Care is located at 135 E Main St in New Britain and serves patients throughout the area.

Is American Family Care, New Britain open on the weekends?

Yes. American Family Care is open on weekends including Saturday 8:00 am - 5:00 pm and Sunday 8:00 am - 5:00 pm.

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The content provided here and elsewhere on the Solv Health site or mobile app is provided for general informational purposes only. It is not intended as, and Solv Health, Inc. does not provide, medical advice, diagnosis or treatment. Always contact your healthcare provider directly with any questions you may have regarding your health or specific medical advice.

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