American Family Care, New Britain

Closed until 8am

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Popular Clinic! Booked on Solv 26 times today

Highlights

Modern patient experience

Mobile check-in, Mobile waitlist, Online paperwork

Overview

Book an appointment at American Family Care - New Britain. American Family Care is an urgent care center in New Britain, located at 135 E Main St.

Offering convenient urgent care services in a comfortable setting, and a proud partner of Solv, American Family Care ensures that your medical needs are addressed promptly and efficiently. We are open 7 days a week, catering to non-emergent healthcare conditions without the need for an emergency room visit.

At American Family Care, we provide a broad range of services, all handled by our experienced medical professionals. Our facility boasts state-of-the-art medical equipment and a comfortable waiting area, ensuring your visit is pleasant and effective.

What sets American Family Care apart is the ability to book your visit online in real-time via Solv, significantly reducing your wait time and streamlining your experience. Walk-ins are welcome, but we encourage online bookings to make your visit as quick and stress-free as possible.

Location

135 E Main St

New Britain, CT, 06051

Office hours

Eastern Standard Time (EST)

Sun

8:00 am - 5:00 pm

Mon

8:00 am - 8:00 pm

Tue

8:00 am - 8:00 pm

Wed

8:00 am - 8:00 pm

Thu

8:00 am - 8:00 pm

Closed now

Fri

8:00 am - 8:00 pm

Sat

8:00 am - 5:00 pm

Office photos

Insurance and payments

Insurance

While American Family Care partners with the below insurances, we recommend giving your insurance provider a call to confirm coverage and benefits.

Medicare
PPO
Self-Pay
TRICARE
Triwest

Self-pay

This location accepts payment without insurance. Self-pay prices include an office visit charge unless noted. For more details, .

Services

X-ray (arms, hands, legs, or feet)

X-ray (chest)

Flu shot

Camp physical

School physicals

Sports physicals

Laceration repair (stitches)

10-panel drug test

5-panel drug test

Hepatitis test

Wart removal

Solv makes no guarantees regarding the accuracy or completeness of pricing information, as it is subject to the partner's discretion. Prices don't guarantee availability. If you decide to use your insurance for your visit and the claim is fully processed, the clinic may not be able to revert to a self-pay rate, depending on insurance carrier and plan. Taxes may apply.

Patient ratings and reviews

4.5

Overall rating

Wait time

4.3

Quality of care

4.5

Bedside manner

4.6

Staff friendliness

4.6

Facility cleanliness

4.7

What patients are saying...

1.0

I told him my problem when I came in they knew they didn’t have the services to help me and yet they checked me in and let me see a doctor just to tell me that they don’t have the services I need. Waste of time the waste of money. I need an ultrasound, but they knew they didn’t have an ultrasound machine.

Susan A.

Jul 24, 2026

Verified

5.0

They got me in and out quick and did their best to put my mind at ease on what was going on

Peter T.

Jul 23, 2026

Verified

3.0

Staff was friendly - the rest of the visit was nothing short of a disaster. I had a 5:10 pm appointment booked for a pre-employment physical. I waited in the waiting room for 62 minutes before being called back by the medical assistant. Once in the room, I waited approximately 40 minutes for the APRN/dr to come in. Additionally, the office was entirely unclean. There was build up of dust, grime, and visible dirt on the walls, floors, and ceilings. Staff was great working in such poor conditions, but I was otherwise very disappointed with the visit.

Kaitlin G.

Jul 21, 2026

Verified

5.0

Woke up with urine burning uncontrollable nd spotting alittle blood nd pain the waiting wasn’t long nd the took care me quickly . Prescribed me medication nd started right away.

Iris F.

Jul 20, 2026

Verified

5.0

Great fast service, doctor was amazing, nice was very professional and knowledgeable and approachable. I want to make this my primary care place so bad

Kerron V.

Jul 20, 2026

Verified

5.0

I was in and out in 30 minutes. There was no one in the waiting room when I came in and two people came in after me. When I was leaving the one of them was checking out too so the staff is very quick. The doctor was knowledgeable and easy to talk to. 10/10 Will come back as needed.

Anna F.

Jul 18, 2026

Verified

5.0

I was been there for anxiety ,and I can’t find the right person to help me. I’m very disappointed.

Attom A.

Jul 16, 2026

Verified

3.0

Espere más de dos horas llegue a las 12 y no me atendieron

Carmen B.

Jul 8, 2026

Verified

5.0

Checking was very nice and helpful very nice staff was very helpful and let you feel comfortable my doctor was very nice and kind explained to you what to do and how to manage your meds keep up the good work 💯💯👍👍👍

Silvia R.

Jul 7, 2026

Verified

5.0

Nerve pain right arm. PA was very nice as well as the Medical Assistant.

Sharon P.

Jul 7, 2026

Verified

All reviews are opinions of patients and do not represent the opinions of Solv.

Frequently Asked Questions

How do patients rate American Family Care in reviews?

733 patients have shared ratings for American Family Care in New Britain on Solv. The average rating is 4.5 out of 5. That includes 4.3 for wait-time, 4.5 for quality of care, 4.6 for bedside manner, 4.6 for staff friendliness, and 4.7 for facility cleanliness. You can read all the individual patient reviews on American Family Care's profile.

How do I make a booking at American Family Care, New Britain?

You can book a visit with American Family Care directly through Solv. The clinic also accepts walk-in patients, however, booking in advance usually minimizes your wait time, allowing you to get in and out of the urgent care quicker.

What insurance does American Family Care accept?

American Family Care accepts Medicare, PPO, Self-Pay, TRICARE, Triwest. Depending on your specific insurance plan, your out of pocket visit cost will vary. Contact the clinic directly for further details.

How much does an urgent care visit cost at American Family Care

Depending on insurance status and whether American Family Care is in-network with your specific plan, an urgent care visit to this location may vary. Generally speaking, a co-pay for the visit itself will range from $35-100 with lab tests and other services possibly increasing that total. Without insurance, the self-pay price of a visit will likely be between $100-250 depending on the reason for visit or prescribed treatment plan. Additional services such as lab tests, x-rays, medications, and other services may be additional costs. Please make sure to talk with your provider about the costs prior to receiving treatment.

What are the primary services of American Family Care, New Britain?

As an urgent care center, American Family Care treats a range of non-emergent injuries and illnesses, as well as provides certain preventative care. More specifically, American Family Care will provide annual exams and sports physicals, general lab tests and screenings, and diagnose and treat routine conditions like the common cold, flu, infections, rashes, allergies, strep throat, and more.

Where is American Family Care, New Britain located?

American Family Care is located at 135 E Main St in New Britain and serves patients throughout the area.

Is American Family Care, New Britain open on the weekends?

Yes. American Family Care is open on weekends including Saturday 8:00 am - 5:00 pm and Sunday 8:00 am - 5:00 pm.

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The content provided here and elsewhere on the Solv Health site or mobile app is provided for general informational purposes only. It is not intended as, and Solv Health, Inc. does not provide, medical advice, diagnosis or treatment. Always contact your healthcare provider directly with any questions you may have regarding your health or specific medical advice.

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