American Family Care, Pell City

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Highlights

Modern patient experience

Mobile check-in, Mobile waitlist, Online paperwork

Overview

Book an appointment at American Family Care - Pell City. American Family Care is an urgent care center in Pell City, located at 20 Hazelwood Dr.

Offering convenient urgent care services in a comfortable setting, and a proud partner of Solv, American Family Care ensures that your medical needs are addressed promptly and efficiently. We are open 7 days a week, catering to non-emergent healthcare conditions without the need for an emergency room visit.

At American Family Care, we provide a broad range of services, all handled by our experienced medical professionals. Our facility boasts state-of-the-art medical equipment and a comfortable waiting area, ensuring your visit is pleasant and effective.

What sets American Family Care apart is the ability to book your visit online in real-time via Solv, significantly reducing your wait time and streamlining your experience. Walk-ins are welcome, but we encourage online bookings to make your visit as quick and stress-free as possible.

Location

20 Hazelwood Dr

Pell City, AL, 35125

Office hours

Central Standard Time (CDT)

Sun

8:00 am - 6:00 pm

Mon

8:00 am - 7:00 pm

Closed now

Tue

8:00 am - 7:00 pm

Wed

8:00 am - 7:00 pm

Thu

8:00 am - 7:00 pm

Fri

8:00 am - 7:00 pm

Sat

8:00 am - 6:00 pm

Office photos

Clinic office (0)

Insurance and payments

Insurance

While American Family Care partners with the below insurances, we recommend giving your insurance provider a call to confirm coverage and benefits.

Aetna
Anthem
Blue Cross Blue Shield
Cigna
Humana
Medicare
PPO
Self-Pay
TRICARE
United Healthcare

Self-pay

This location accepts payment without insurance. Self-pay prices include an office visit charge unless noted. For more details, .

Services

X-ray (arms, hands, legs, or feet)

X-ray (chest)

Flu shot

Camp physical

School physicals

Sports physicals

Laceration repair (stitches)

10-panel drug test

5-panel drug test

Hepatitis test

Wart removal

Solv makes no guarantees regarding the accuracy or completeness of pricing information, as it is subject to the partner's discretion. Prices don't guarantee availability. If you decide to use your insurance for your visit and the claim is fully processed, the clinic may not be able to revert to a self-pay rate, depending on insurance carrier and plan. Taxes may apply.

Patient ratings and reviews

4.7

Overall rating

Wait time

4.4

Quality of care

4.7

Bedside manner

4.8

Staff friendliness

4.8

Facility cleanliness

4.8

What patients are saying...

3.0

The gentleman that took me back and took my weight and my blood pressure was very nice. NP wasn’t friendly at all, acted like she could care less.  Hope what was prescribed works.  Have always seen great NP but not today.

Teresa V.

Dec 13, 2025

Verified

5.0

They are a blessing! Came in with bad feet and got the medication that will clear it up. The doctor there is absolutely amazing and staff was great! I would recommend then to everyone yall know!

Randy O.

Dec 10, 2025

Verified

5.0

Everything went smooth and the wait time was great.

Marcus G.

Dec 3, 2025

Verified

5.0

Wait time was long due to lack of staff. Everything and everyone was nice.

Domineke S.

Nov 30, 2025

Verified

5.0

Check-in nurse was super; NP was very efficient; very cooperative to someone who wasn’t feeling well… thank you!

Suzanne H.

Nov 26, 2025

Verified

5.0

Walked in- didn’t realize appointments were option. Check in process was efficient with QR code- nurse was extremely friendly & empathetic- Dr was thorough in exam of symptoms. Will make appointment next time

Laura H.

Nov 24, 2025

Verified

5.0

It was fairly easyvthaknks to the office staff help I will use it again.

Terry M.

Nov 18, 2025

Verified

5.0

I am a travel nurse and just came in for routine labs required by each facility.  Everything was great from check in until I left. I was only in there for maybe 30 minutes on a Saturday.  They were also very friendly making it a pleasant experience.

Tammy R.

Nov 16, 2025

Verified

5.0

Always great to be able to get in and out with AFC. No long wait times

Tiffany B.

Nov 13, 2025

Verified

4.0

The doctor at this establishment didn’t want to help find the cause of why I was feeling so bad. The doctor couldn’t hear me even with hearing aids. I had to request a flu test. It was terrible service.

Julia P.

Nov 11, 2025

Verified

All reviews are opinions of patients and do not represent the opinions of Solv.

Frequently Asked Questions

How do patients rate American Family Care in reviews?

567 patients have shared ratings for American Family Care in Pell City on Solv. The average rating is 4.7 out of 5. That includes 4.4 for wait-time, 4.7 for quality of care, 4.8 for bedside manner, 4.8 for staff friendliness, and 4.8 for facility cleanliness. You can read all the individual patient reviews on American Family Care's profile.

How do I make a booking at American Family Care, Pell City?

You can book a visit with American Family Care directly through Solv. The clinic also accepts walk-in patients, however, booking in advance usually minimizes your wait time, allowing you to get in and out of the urgent care quicker.

What insurance does American Family Care accept?

American Family Care accepts Aetna, Anthem, Blue Cross Blue Shield, Cigna, Humana, Medicare, PPO, Self-Pay, TRICARE, United Healthcare. Depending on your specific insurance plan, your out of pocket visit cost will vary. Contact the clinic directly for further details.

How much does an urgent care visit cost at American Family Care

Depending on insurance status and whether American Family Care is in-network with your specific plan, an urgent care visit to this location may vary. Generally speaking, a co-pay for the visit itself will range from $35-100 with lab tests and other services possibly increasing that total. Without insurance, the self-pay price of a visit will likely be between $100-250 depending on the reason for visit or prescribed treatment plan. Additional services such as lab tests, x-rays, medications, and other services may be additional costs. Please make sure to talk with your provider about the costs prior to receiving treatment.

What are the primary services of American Family Care, Pell City?

As an urgent care center, American Family Care treats a range of non-emergent injuries and illnesses, as well as provides certain preventative care. More specifically, American Family Care will provide annual exams and sports physicals, general lab tests and screenings, and diagnose and treat routine conditions like the common cold, flu, infections, rashes, allergies, strep throat, and more.

Where is American Family Care, Pell City located?

American Family Care is located at 20 Hazelwood Dr in Pell City and serves patients throughout the area.

Is American Family Care, Pell City open on the weekends?

Yes. American Family Care is open on weekends including Saturday 8:00 am - 6:00 pm and Sunday 8:00 am - 6:00 pm.

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The content provided here and elsewhere on the Solv Health site or mobile app is provided for general informational purposes only. It is not intended as, and Solv Health, Inc. does not provide, medical advice, diagnosis or treatment. Always contact your healthcare provider directly with any questions you may have regarding your health or specific medical advice.

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