American Family Care, Prattville

Was best experience i have had so far! Everyone was very and kind and attentive

Didn’t have my MRI to tell me what wrong with my knee.  They took the same x-rays that to other Doctors offices took. This had been going on for a month now. I felt. Like this was a wasted of my time and money.

I went in for an office visit. I was extremely pleased with my NP! She did everything I was hoping for and I did not even have to request. A Thorough visit with clear explanations. Next time I will not wait so long to go in…

Woke up feeling bad felt like I had the flu. Doc on staff listen to my breathing and told me I came in to early to tell. If I still felt bad later go to  Walmart and get an at home flu/covid test. How would I get antibiotics at that point?! Ridiculous. Just wasting 50$

I had a scheduled time. I sat there for two hours once they finally call me back. I went back there, blood pressure check all that stuff sat in a room for another hour then I had. I don’t know if she was a doctor. She never said her name who she was she just came in and said OK. What’s wrong and I told her what was going on and she told me I needed to go somewhere else maybe I needed to get a CT scan she couldn’t really figure out what was going on. You need to get your crap together over there.

Scheduled online but still had to wait almost 2 hours. No one in waiting room when I left, couldn’t tell if walk ins were put in same line as appts. Didn’t really get referral I needed for rehab & the antibiotics prescribed weren’t ones my part D paid for. Wound up making 3 trips to pharmacy. Think walk in might be quicker

I made a appt on line for 8:10. They didn’t open the doors until after 8:15. At this time there were 3 ladies at the door with 6or 7 kids which had been signed in for 8:00 alongthat also 8:00. They called of them back and I finally got called back about 8:40. I finally saw the dr at 9:40 in the meantime all these kids were on either side of me screaming crying and kicking the wall which didn’t help my headache at all. The dr had said she send somebody right in to give me a shot. I waited till ten and went out to look for a muse to no avail but I did find the dr who was just putting my ordering for my shot. I finally got out at 10:10 at which time the whole waiting room was full. I just told them you’re going to be here awhile. No

I was a walk in with severe back muscle spasms from too much lifting while preparing for the storm.  There were 7 ahead of me but my wait time was reasonable.  The shot and meds prescribed were very effective.

My husband and I was taken care of in a likely manner? Quik to help me on the computer of my phone, and very kind to us, acted very professional.      Yes I would recommend your facility in a heart beat.

Was able to schedule on line and had first appointment so wait time was the shortest ever.