American Family Care, Rocky Hill

Closes at 5pm

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Popular Clinic! Booked on Solv 15 times today

Highlights

Modern patient experience

Mobile check-in, Mobile waitlist, Online paperwork

Overview

Book an appointment at American Family Care - Rocky Hill. American Family Care is an urgent care center in Rocky Hill, located at 396 Cromwell Ave.

Offering convenient urgent care services in a comfortable setting, and a proud partner of Solv, American Family Care ensures that your medical needs are addressed promptly and efficiently. We are open 7 days a week, catering to non-emergent healthcare conditions without the need for an emergency room visit.

At American Family Care, we provide a broad range of services, all handled by our experienced medical professionals. Our facility boasts state-of-the-art medical equipment and a comfortable waiting area, ensuring your visit is pleasant and effective.

What sets American Family Care apart is the ability to book your visit online in real-time via Solv, significantly reducing your wait time and streamlining your experience. Walk-ins are welcome, but we encourage online bookings to make your visit as quick and stress-free as possible.

Location

396 Cromwell Ave

Rocky Hill, CT, 06067

Office hours

Eastern Standard Time (EST)

Sun

8:00 am - 5:00 pm

Closing soon

Mon

8:00 am - 8:00 pm

Tue

8:00 am - 8:00 pm

Wed

8:00 am - 8:00 pm

Thu

8:00 am - 8:00 pm

Fri

8:00 am - 8:00 pm

Sat

8:00 am - 5:00 pm

Office photos

Insurance and payments

Insurance

While American Family Care partners with the below insurances, we recommend giving your insurance provider a call to confirm coverage and benefits.

Medicare
PPO
Self-Pay

Self-pay

This location accepts payment without insurance. Self-pay prices include an office visit charge unless noted. For more details, .

Services

X-ray (arms, hands, legs, or feet)

X-ray (chest)

Flu shot

Camp physical

School physicals

Sports physicals

Laceration repair (stitches)

10-panel drug test

5-panel drug test

Hepatitis test

Wart removal

Solv makes no guarantees regarding the accuracy or completeness of pricing information, as it is subject to the partner's discretion. Prices don't guarantee availability. If you decide to use your insurance for your visit and the claim is fully processed, the clinic may not be able to revert to a self-pay rate, depending on insurance carrier and plan. Taxes may apply.

Patient ratings and reviews

4.6

Overall rating

Wait time

4.4

Quality of care

4.6

Bedside manner

4.7

Staff friendliness

4.7

Facility cleanliness

4.8

What patients are saying...

5.0

I had a bad case of poison ivy- went to the site made an appt and waited one minute they took me right in and gave me two prescriptions. Everyone was super nice.

Elizabeth C.

Jun 7, 2026

Verified

5.0

I had a great experience here while completing my DOT physical for my employer. The staff was incredibly helpful throughout the entire process and went above and beyond to make sure everything was completed correctly. Everyone was friendly, professional, and supportive, which made what can sometimes be a stressful process much easier. The clinic was organized, and the team took the time to answer my questions and guide me through each step. I truly appreciate their assistance and would highly recommend them to anyone needing a DOT physical or occupational health services. Thank you for making the process so smooth!

Kiomara C.

Jun 6, 2026

Verified

5.0

My family always gets quality care when we come to this urgent care. Very easy to make an appointment. The staff is always so friendly.

Danielle D.

Jun 5, 2026

Verified

4.0

Scheduling is very easy and staff friendly.  I  was disappointed in the wait time to see the PA. I was told there was an emergency and apologized for the delay.  I would have appreciated someone letting me know while I sat in exam room for 40 min.

Lindy L.

Jun 4, 2026

Verified

5.0

Appointment went very well. I'm still healing and will return if not totally resolved. I went in as a walk-in. No appointment. PA was very nice and helpful.

Pamela M.

Jun 3, 2026

Verified

5.0

Grey staff good attitudes will definitely go back. It’s a great facility.

Gilberto M.

Jun 3, 2026

Verified

5.0

The front desk staff initially spoke to me in English, and I was expected to read lips. However, she quickly adapted and communicated by writing back and forth as I requested. With the nurses, I did not have a positive experience with the first nurse, and it had a significant impact on the rest of my visit. I could not fully focus on my health concerns because I did not feel safe or comfortable. However, the second nurse and the provider did their best to make things right. Additionally, the website was not clear about the type of services provided. The second nurse emphasized that this facility is only for urgent care, but the website suggests otherwise.

Aidan M.

May 29, 2026

Verified

5.0

I was grateful that I was able to be seen. They were all very good and the PA called in prescriptions for me. I would recommend this provider!

Joanne F.

May 25, 2026

Verified

5.0

Didn’t schedule an appointment. Was a walkin!  Wait time was great.  Provider was professional and solved my issue quickly.  Yes, would recommend provider.

Marie R.

May 22, 2026

Verified

4.0

I came in s/p a knee injury and requested XR since the pain has progressed in the past two weeks. My knee is still painful, popping, and was given no resolution or medication. I feel like I paid a copay for nothing and need to figure out what to do now.

Gayle P.

May 13, 2026

Verified

All reviews are opinions of patients and do not represent the opinions of Solv.

Frequently Asked Questions

How do patients rate American Family Care in reviews?

632 patients have shared ratings for American Family Care in Rocky Hill on Solv. The average rating is 4.6 out of 5. That includes 4.4 for wait-time, 4.6 for quality of care, 4.7 for bedside manner, 4.7 for staff friendliness, and 4.8 for facility cleanliness. You can read all the individual patient reviews on American Family Care's profile.

How do I make a booking at American Family Care, Rocky Hill?

You can book a visit with American Family Care directly through Solv. The clinic also accepts walk-in patients, however, booking in advance usually minimizes your wait time, allowing you to get in and out of the urgent care quicker.

What insurance does American Family Care accept?

American Family Care accepts Medicare, PPO, Self-Pay. Depending on your specific insurance plan, your out of pocket visit cost will vary. Contact the clinic directly for further details.

How much does an urgent care visit cost at American Family Care

Depending on insurance status and whether American Family Care is in-network with your specific plan, an urgent care visit to this location may vary. Generally speaking, a co-pay for the visit itself will range from $35-100 with lab tests and other services possibly increasing that total. Without insurance, the self-pay price of a visit will likely be between $100-250 depending on the reason for visit or prescribed treatment plan. Additional services such as lab tests, x-rays, medications, and other services may be additional costs. Please make sure to talk with your provider about the costs prior to receiving treatment.

What are the primary services of American Family Care, Rocky Hill?

As an urgent care center, American Family Care treats a range of non-emergent injuries and illnesses, as well as provides certain preventative care. More specifically, American Family Care will provide annual exams and sports physicals, general lab tests and screenings, and diagnose and treat routine conditions like the common cold, flu, infections, rashes, allergies, strep throat, and more.

Where is American Family Care, Rocky Hill located?

American Family Care is located at 396 Cromwell Ave in Rocky Hill and serves patients throughout the area.

Is American Family Care, Rocky Hill open on the weekends?

Yes. American Family Care is open on weekends including Saturday 8:00 am - 5:00 pm and Sunday 8:00 am - 5:00 pm.

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The content provided here and elsewhere on the Solv Health site or mobile app is provided for general informational purposes only. It is not intended as, and Solv Health, Inc. does not provide, medical advice, diagnosis or treatment. Always contact your healthcare provider directly with any questions you may have regarding your health or specific medical advice.

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