American Family Care, North Springfield

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Popular Clinic! Booked on Solv 27 times today

Highlights

Modern patient experience

Mobile check-in, Mobile waitlist, Online paperwork

Overview

Book an appointment at American Family Care - North Springfield. American Family Care is an urgent care center in Springfield, located at 1312 Boston Rd.

Offering convenient urgent care services in a comfortable setting, and a proud partner of Solv, American Family Care ensures that your medical needs are addressed promptly and efficiently. We are open 7 days a week, catering to non-emergent healthcare conditions without the need for an emergency room visit.

At American Family Care, we provide a broad range of services, all handled by our experienced medical professionals. Our facility boasts state-of-the-art medical equipment and a comfortable waiting area, ensuring your visit is pleasant and effective.

What sets American Family Care apart is the ability to book your visit online in real-time via Solv, significantly reducing your wait time and streamlining your experience. Walk-ins are welcome, but we encourage online bookings to make your visit as quick and stress-free as possible.

Location

1312 Boston Rd

Springfield, MA, 01119

Office hours

Eastern Standard Time (EST)

Sun

8:00 am - 5:00 pm

Mon

8:00 am - 8:00 pm

Tue

8:00 am - 8:00 pm

Wed

8:00 am - 8:00 pm

Thu

Closed

Closed now

Fri

8:00 am - 8:00 pm

Sat

8:00 am - 5:00 pm

Office photos

Insurance and payments

Insurance

While American Family Care partners with the below insurances, we recommend giving your insurance provider a call to confirm coverage and benefits.

Medicare
PPO
Self-Pay

Self-pay

This location accepts payment without insurance. Self-pay prices include an office visit charge unless noted. For more details, .

Services

X-ray (arms, hands, legs, or feet)

X-ray (chest)

Flu shot

Camp physical

School physicals

Sports physicals

Laceration repair (stitches)

10-panel drug test

5-panel drug test

Hepatitis test

Wart removal

Solv makes no guarantees regarding the accuracy or completeness of pricing information, as it is subject to the partner's discretion. Prices don't guarantee availability. If you decide to use your insurance for your visit and the claim is fully processed, the clinic may not be able to revert to a self-pay rate, depending on insurance carrier and plan. Taxes may apply.

Patient ratings and reviews

4.6

Overall rating

Wait time

4.4

Quality of care

4.6

Bedside manner

4.7

Staff friendliness

4.7

Facility cleanliness

4.8

What patients are saying...

5.0

Everyone is always polite, caring, respectful and well educated. The clinic is very well set at a convenient location with good size parking lot. This clinic compared to others is well equipped. I just hope that in the future they open overnight too it will be very handy for those people like me that work late shifts or with overnight minor emergencies. Thank you all for your service.

Carmen R.

Apr 28, 2026

Verified

5.0

What an incredible team at this location! The 2 women at the desk were so friendly and polite. I imagine their jobs are extremely frustrating, but you would never know by their welcoming demeanor and smiles. The doctor was patient, understanding, and never rushed me. Even the woman who took my vitals was efficient and kind. This is my new spot when needing help. Thank you all!

Steven L.

Apr 23, 2026

Verified

5.0

Perfect and quick I didn’t have an appointment. I think I was there for an hour or less

Norma C.

Apr 21, 2026

Verified

5.0

Amazing and fast. I didnt wait long at all and the care was amazing

Heaven F.

Apr 18, 2026

Verified

5.0

I went in for a toe paronychia and had a really great experience. The staff were kind, attentive, and made me feel comfortable right away. They explained everything clearly, treated the issue quickly, and made sure I knew how to care for it at home. I felt genuinely cared for and not rushed at all. Definitely recommend if you need prompt and compassionate care.

Angelica R.

Apr 17, 2026

Verified

5.0

I was a walk in and check-in was straightforward and efficient!

Farrah H.

Apr 8, 2026

Verified

5.0

I injured my back this morning later in the afternoon. I went online to schedule an appointment and I was able to get in today and they prescribed a prescription for me. This staff is very polite.

Judith P.

Apr 6, 2026

Verified

5.0

The check in process is annoying since you have to scan a QR code and fill in everything yourself which is more stressful when you are sick. The nurses that saw me were kind and knowledgeable.

Ashley W.

Mar 29, 2026

Verified

5.0

I ended up going to urgent care worried about my eye (blood vessel popped), headache, some lightheadedness, and a massive amount of anxiety. Unfortunately, I did not remember names but the girl checking me in was lovely along with the provider I saw. However, my nurse was not as friendly and I did not care for her. Overall, my experience was decent. My anxiety was lessened and was not made it feel silly over the anxiety I was having.

Kathryn W.

Mar 27, 2026

Verified

5.0

Staff were very friendly and efficient. My first time using urgent care and I was very pleased.

Richard D.

Mar 27, 2026

Verified

All reviews are opinions of patients and do not represent the opinions of Solv.

Frequently Asked Questions

How do patients rate American Family Care in reviews?

764 patients have shared ratings for American Family Care in Springfield on Solv. The average rating is 4.6 out of 5. That includes 4.4 for wait-time, 4.6 for quality of care, 4.7 for bedside manner, 4.7 for staff friendliness, and 4.8 for facility cleanliness. You can read all the individual patient reviews on American Family Care's profile.

How do I make a booking at American Family Care, North Springfield?

You can book a visit with American Family Care directly through Solv. The clinic also accepts walk-in patients, however, booking in advance usually minimizes your wait time, allowing you to get in and out of the urgent care quicker.

What insurance does American Family Care accept?

American Family Care accepts Medicare, PPO, Self-Pay. Depending on your specific insurance plan, your out of pocket visit cost will vary. Contact the clinic directly for further details.

How much does an urgent care visit cost at American Family Care

Depending on insurance status and whether American Family Care is in-network with your specific plan, an urgent care visit to this location may vary. Generally speaking, a co-pay for the visit itself will range from $35-100 with lab tests and other services possibly increasing that total. Without insurance, the self-pay price of a visit will likely be between $100-250 depending on the reason for visit or prescribed treatment plan. Additional services such as lab tests, x-rays, medications, and other services may be additional costs. Please make sure to talk with your provider about the costs prior to receiving treatment.

What are the primary services of American Family Care, North Springfield?

As an urgent care center, American Family Care treats a range of non-emergent injuries and illnesses, as well as provides certain preventative care. More specifically, American Family Care will provide annual exams and sports physicals, general lab tests and screenings, and diagnose and treat routine conditions like the common cold, flu, infections, rashes, allergies, strep throat, and more.

Where is American Family Care, North Springfield located?

American Family Care is located at 1312 Boston Rd in Springfield and serves patients throughout the area.

Is American Family Care, North Springfield open on the weekends?

Yes. American Family Care is open on weekends including Saturday 8:00 am - 5:00 pm and Sunday 8:00 am - 5:00 pm.

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The content provided here and elsewhere on the Solv Health site or mobile app is provided for general informational purposes only. It is not intended as, and Solv Health, Inc. does not provide, medical advice, diagnosis or treatment. Always contact your healthcare provider directly with any questions you may have regarding your health or specific medical advice.

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