American Family Care, North Springfield

Opens at 8am

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Popular Clinic! Booked on Solv 27 times today

Highlights

Modern patient experience

Mobile check-in, Mobile waitlist, Online paperwork

Overview

Book an appointment at American Family Care - North Springfield. American Family Care is an urgent care center in Springfield, located at 1312 Boston Rd.

Offering convenient urgent care services in a comfortable setting, and a proud partner of Solv, American Family Care ensures that your medical needs are addressed promptly and efficiently. We are open 7 days a week, catering to non-emergent healthcare conditions without the need for an emergency room visit.

At American Family Care, we provide a broad range of services, all handled by our experienced medical professionals. Our facility boasts state-of-the-art medical equipment and a comfortable waiting area, ensuring your visit is pleasant and effective.

What sets American Family Care apart is the ability to book your visit online in real-time via Solv, significantly reducing your wait time and streamlining your experience. Walk-ins are welcome, but we encourage online bookings to make your visit as quick and stress-free as possible.

Location

1312 Boston Rd

Springfield, MA, 01119

Office hours

Eastern Standard Time (EST)

Sun

8:00 am - 5:00 pm

Opening soon

Mon

8:00 am - 8:00 pm

Tue

8:00 am - 8:00 pm

Wed

8:00 am - 8:00 pm

Thu

8:00 am - 8:00 pm

Fri

8:00 am - 8:00 pm

Sat

8:00 am - 5:00 pm

Office photos

Insurance and payments

Insurance

While American Family Care partners with the below insurances, we recommend giving your insurance provider a call to confirm coverage and benefits.

Medicare
PPO
Self-Pay

Self-pay

This location accepts payment without insurance. Self-pay prices include an office visit charge unless noted. For more details, .

Services

X-ray (arms, hands, legs, or feet)

X-ray (chest)

Flu shot

Camp physical

School physicals

Sports physicals

Laceration repair (stitches)

10-panel drug test

5-panel drug test

Hepatitis test

Wart removal

Solv makes no guarantees regarding the accuracy or completeness of pricing information, as it is subject to the partner's discretion. Prices don't guarantee availability. If you decide to use your insurance for your visit and the claim is fully processed, the clinic may not be able to revert to a self-pay rate, depending on insurance carrier and plan. Taxes may apply.

Patient ratings and reviews

4.6

Overall rating

Wait time

4.4

Quality of care

4.5

Bedside manner

4.6

Staff friendliness

4.7

Facility cleanliness

4.8

What patients are saying...

5.0

Friendly and efficient staff very clean offices good size, parking lot

Raymond J.

Sep 12, 2026

Verified

5.0

Went to the clinic and in a blink of an eye I was done...

Luis G.

Sep 11, 2026

Verified

3.0

It was easy scheduling,however even with an appointment I waited almost an hour to be seen. I paid another$25 copay on top of the $ 50 I paid 2 days ago . This was a follow up due my continuing pain which is why it was urgent in the first place. Comments from some staff was insensitive and I felt brushed off and rushed. I only went because I felt an urgent need for care. There was no urgency of compassion or service from your staff, however the emergency room was not an option for me so I settled. No I would not!

Michael B.

Sep 10, 2026

Verified

5.0

The staff was very friendly and professional. The Dr was thorough and helpful. He took great care of me.

Alexander M.

Sep 9, 2026

Verified

3.0

Made an appointment, didn’t see anyone till 1 hour after my appointment time. Dr. talked to me for maybe 3 minutes in total, wouldn’t let me get a word out, completely dismissed me the entire time. Made it a point to tell me that they were supposed to close 30 minutes ago and pointed to his watch while I spoke. Tested me for strep which him and I both knew I didn’t have, then sent me out the door diagnosed with a tonsil stone (I don’t have a tonsil stone)

Alexis B.

Sep 8, 2026

Verified

3.0

I was under the impression that I was booking an appointment for the Boston rd office but unfortunately booked it for Sumner Ave. My appointment was supposed to be for 5:20 with a check in time of 5:05. When I checked in to the Boston Rd location I was told that although I booked for the other location they would still see me for my appointment time of 5:20, although the waitlist reflects my appointment time for 6:20. Unfortunately that didn’t happen. I was seen at 6:20. The person that did the swabs for Covid/flu strep seemed in a hurry. I feel anxious with certain exams and I feel like I was being rushed and not allowed to mentally prepare for the strep swab. I feel that she was a bit rough as well. She was however polite. After waiting for results for about another 40 min or so, I saw the Nurse practitioner for maybe 5 minutes. She shared my results with me as well as the meds she would be prescribing. The Nurse Practitioner was professional and answered all of my questions. She also apologized for the long wait. Overall I would recommend this provider.

Ashley A.

Sep 6, 2026

Verified

5.0

Great timing and staff were awesome in treating my son.

Dawson P.

Sep 1, 2026

Verified

5.0

I didn't have an appointment and their other location was fully booked, the front desk attendant, Clarissa was nice enough to guide me to their other location which only had 3 people the were assisting. I went to the other location and was seen quickly. The staff at both locations were extremely helpful, welcoming, and friendly! Thank You for an excellent visit!

George A.

Aug 27, 2026

Verified

5.0

I was experiencing a dermatitis flare up with redness and itching all over my face. I was easily able to make a morning g appt on a Sunday and was seen as soon as I arrived. Level of care was outstanding.

Marcia J.

Aug 23, 2026

Verified

5.0

My first time going to this urgent care I was in tremendous pain the staff was superb the receptionist very nice . The place is very nice and clean very organized staff there. My wait time was superb very quickly in taking care of me. The doctor was superb! I was in and out my medical needs were taken care of in professional way, I definitely would return to this urgent care if needed in the future. This visit here was definitely a plus 10 ! I will highly recommend to my friends and family! Thank You All for the attentive and superb care!!! ♥️

Lissette P.

Aug 23, 2026

Verified

All reviews are opinions of patients and do not represent the opinions of Solv.

Frequently Asked Questions

How do patients rate American Family Care in reviews?

936 patients have shared ratings for American Family Care in Springfield on Solv. The average rating is 4.6 out of 5. That includes 4.4 for wait-time, 4.5 for quality of care, 4.6 for bedside manner, 4.7 for staff friendliness, and 4.8 for facility cleanliness. You can read all the individual patient reviews on American Family Care's profile.

How do I make a booking at American Family Care, North Springfield?

You can book a visit with American Family Care directly through Solv. The clinic also accepts walk-in patients, however, booking in advance usually minimizes your wait time, allowing you to get in and out of the urgent care quicker.

What insurance does American Family Care accept?

American Family Care accepts Medicare, PPO, Self-Pay. Depending on your specific insurance plan, your out of pocket visit cost will vary. Contact the clinic directly for further details.

How much does an urgent care visit cost at American Family Care

Depending on insurance status and whether American Family Care is in-network with your specific plan, an urgent care visit to this location may vary. Generally speaking, a co-pay for the visit itself will range from $35-100 with lab tests and other services possibly increasing that total. Without insurance, the self-pay price of a visit will likely be between $100-250 depending on the reason for visit or prescribed treatment plan. Additional services such as lab tests, x-rays, medications, and other services may be additional costs. Please make sure to talk with your provider about the costs prior to receiving treatment.

What are the primary services of American Family Care, North Springfield?

As an urgent care center, American Family Care treats a range of non-emergent injuries and illnesses, as well as provides certain preventative care. More specifically, American Family Care will provide annual exams and sports physicals, general lab tests and screenings, and diagnose and treat routine conditions like the common cold, flu, infections, rashes, allergies, strep throat, and more.

Where is American Family Care, North Springfield located?

American Family Care is located at 1312 Boston Rd in Springfield and serves patients throughout the area.

Is American Family Care, North Springfield open on the weekends?

Yes. American Family Care is open on weekends including Saturday 8:00 am - 5:00 pm and Sunday 8:00 am - 5:00 pm.

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The content provided here and elsewhere on the Solv Health site or mobile app is provided for general informational purposes only. It is not intended as, and Solv Health, Inc. does not provide, medical advice, diagnosis or treatment. Always contact your healthcare provider directly with any questions you may have regarding your health or specific medical advice.

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