American Family Care, Springfield

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Highlights

Modern patient experience

Mobile check-in, Mobile waitlist, Online paperwork

Overview

What to know before you go

Our booking link is to Save Your Spot and is NOT an appointment. It is the estimated time you will be seen once your registration is complete.  If your preferred time is...

Book an appointment at American Family Care - Springfield. American Family Care is an urgent care center in Springfield, located at 415 Cooley St.

Offering convenient urgent care services in a comfortable setting, and a proud partner of Solv, American Family Care ensures that your medical needs are addressed promptly and efficiently. We are open 7 days a week, catering to non-emergent healthcare conditions without the need for an emergency room visit.

At American Family Care, we provide a broad range of services, all handled by our experienced medical professionals. Our facility boasts state-of-the-art medical equipment and a comfortable waiting area, ensuring your visit is pleasant and effective.

What sets American Family Care apart is the ability to book your visit online in real-time via Solv, significantly reducing your wait time and streamlining your experience. Walk-ins are welcome, but we encourage online bookings to make your visit as quick and stress-free as possible.

Location

415 Cooley St

Springfield, MA, 01128

Office hours

Eastern Standard Time (EST)

Sun

7:45 am - 5:00 pm

Mon

7:45 am - 8:00 pm

Tue

7:45 am - 8:00 pm

Wed

7:45 am - 8:00 pm

Thu

7:45 am - 8:00 pm

Closed now

Fri

7:45 am - 8:00 pm

Sat

7:45 am - 5:00 pm

Insurance and payments

Insurance

While American Family Care partners with the below insurances, we recommend giving your insurance provider a call to confirm coverage and benefits.

Medicare
PPO
Self-Pay

Self-pay

This location accepts payment without insurance. Self-pay prices include an office visit charge unless noted. For more details, .

Services

X-ray (arms, hands, legs, or feet)

X-ray (chest)

Flu shot

Camp physical

School physicals

Sports physicals

Laceration repair (stitches)

10-panel drug test

5-panel drug test

Hepatitis test

Wart removal

Solv makes no guarantees regarding the accuracy or completeness of pricing information, as it is subject to the partner's discretion. Prices don't guarantee availability. If you decide to use your insurance for your visit and the claim is fully processed, the clinic may not be able to revert to a self-pay rate, depending on insurance carrier and plan. Taxes may apply.

Patient ratings and reviews

4.5

Overall rating

Wait time

4.0

Quality of care

4.5

Bedside manner

4.6

Staff friendliness

4.7

Facility cleanliness

4.7

What patients are saying...

5.0

I was a walk in. No scheduled appointment. I didn't have to wait. They were prompt in getting me seen. The staff was extremely friendly and very helpful. I would recommend them to anyone.

Shawn W.

Mar 26, 2025

Verified

5.0

Was misdiagnosed with pharyngitis when I had a strep throat, swollen glands. Could not swallow because throat was so sore. Returned two days later and was diagnosed with covid and was given script for paxlovid and was not told to stop taking coumadin. Two days later went to another provider and was given penicillin for strep throat. Two days later went to ER with internal bleeding.

Judith L.

Mar 23, 2025

Verified

4.0

I walked in with pain in my toe, and when I left the problem was resolved with very minimal pain.

Vickie B.

Mar 2, 2025

Verified

5.0

Easy to book and appointment. Great patient care. Friendly staff.

Daniela B.

Feb 25, 2025

Verified

2.0

P.A. didn't even conduct exam. Asked questions only and pushed off concerns.

Michael F.

Feb 24, 2025

Verified

5.0

Slid/fell on the ice. Arm was in a lot of pain. They were able to get me in quickly and took x-rays. Everyone was kind and helpful. I would recommend this facility.

Rosemary H.

Feb 20, 2025

Verified

5.0

The workers at the facility in Springfield, Ma were so nice and very helpful . I would recommend anyone to go here 😊

David M.

Feb 20, 2025

Verified

5.0

Took my child in for a visit he wasn’t feeling well the sign in was easy and the wait wasn’t long everyone was friendly, respectful, understanding and very helpful definitely would recommend to others

Kyson M.

Feb 15, 2025

Verified

2.0

Went got diagnosed with bronchitis on monday. Went to emergency rm wed and got diagnosed with rsv. Was totally misdiagnosed

Knolly D.

Feb 14, 2025

Verified

5.0

Great experience from entering the office to leaving.   My provider was Lawrence,who was excellent.  Compassionate and thorough.

Theresa G.

Feb 11, 2025

Verified

All reviews are opinions of patients and do not represent the opinions of Solv.

Frequently Asked Questions

How do patients rate American Family Care in reviews?

284 patients have shared ratings for American Family Care in Springfield on Solv. The average rating is 4.5 out of 5. That includes 4.0 for wait-time, 4.5 for quality of care, 4.6 for bedside manner, 4.7 for staff friendliness, and 4.7 for facility cleanliness. You can read all the individual patient reviews on American Family Care's profile.

How do I make a booking at American Family Care, Springfield?

You can book a visit with American Family Care directly through Solv. The clinic also accepts walk-in patients, however, booking in advance usually minimizes your wait time, allowing you to get in and out of the urgent care quicker.

What insurance does American Family Care accept?

American Family Care accepts Medicare, PPO, Self-Pay. Depending on your specific insurance plan, your out of pocket visit cost will vary. Contact the clinic directly for further details.

How much does an urgent care visit cost at American Family Care

Depending on insurance status and whether American Family Care is in-network with your specific plan, an urgent care visit to this location may vary. Generally speaking, a co-pay for the visit itself will range from $35-75 with lab tests and other services possibly increasing that total. Without insurance, the self-pay price of a visit will likely be between $100-250 depending on the reason for visit or prescribed treatment plan. Additional services such as lab tests, x-rays, medications, and other services may be additional costs. Please make sure to talk with your provider about the costs prior to receiving treatment.

What are the primary services of American Family Care, Springfield?

As an urgent care center, American Family Care treats a range of non-emergent injuries and illnesses, as well as provides certain preventative care. More specifically, American Family Care will provide annual exams and sports physicals, general lab tests and screenings, and diagnose and treat routine conditions like the common cold, flu, infections, rashes, allergies, strep throat, and more.

Where is American Family Care, Springfield located?

American Family Care is located at 415 Cooley St in Springfield and serves patients throughout the area.

Is American Family Care, Springfield open on the weekends?

Yes. American Family Care is open on weekends including Saturday 7:45 am - 5:00 pm and Sunday 7:45 am - 5:00 pm.

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The content provided here and elsewhere on the Solv Health site or mobile app is provided for general informational purposes only. It is not intended as, and Solv Health, Inc. does not provide, medical advice, diagnosis or treatment. Always contact your healthcare provider directly with any questions you may have regarding your health or specific medical advice.

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