American Family Care, Springfield

Open until 8pm

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Popular Clinic! Booked on Solv 31 times today

Highlights

Modern patient experience

Mobile check-in, Mobile waitlist, Online paperwork

Overview

Book an appointment at American Family Care - Springfield. American Family Care is an urgent care center in Springfield, located at 415 Cooley St.

Offering convenient urgent care services in a comfortable setting, and a proud partner of Solv, American Family Care ensures that your medical needs are addressed promptly and efficiently. We are open 7 days a week, catering to non-emergent healthcare conditions without the need for an emergency room visit.

At American Family Care, we provide a broad range of services, all handled by our experienced medical professionals. Our facility boasts state-of-the-art medical equipment and a comfortable waiting area, ensuring your visit is pleasant and effective.

What sets American Family Care apart is the ability to book your visit online in real-time via Solv, significantly reducing your wait time and streamlining your experience. Walk-ins are welcome, but we encourage online bookings to make your visit as quick and stress-free as possible.

Location

415 Cooley St

Springfield, MA, 01128

Office hours

Eastern Standard Time (EST)

Sun

7:45 am - 5:00 pm

Mon

7:45 am - 8:00 pm

Tue

7:45 am - 8:00 pm

Wed

7:45 am - 8:00 pm

Open now

Thu

7:45 am - 8:00 pm

Fri

7:45 am - 8:00 pm

Sat

7:45 am - 5:00 pm

Insurance and payments

Insurance

While American Family Care partners with the below insurances, we recommend giving your insurance provider a call to confirm coverage and benefits.

Medicare
PPO
Self-Pay

Self-pay

This location accepts payment without insurance. Self-pay prices include an office visit charge unless noted. For more details, .

Services

X-ray (arms, hands, legs, or feet)

X-ray (chest)

Flu shot

Camp physical

School physicals

Sports physicals

Laceration repair (stitches)

10-panel drug test

5-panel drug test

Hepatitis test

Wart removal

Solv makes no guarantees regarding the accuracy or completeness of pricing information, as it is subject to the partner's discretion. Prices don't guarantee availability. If you decide to use your insurance for your visit and the claim is fully processed, the clinic may not be able to revert to a self-pay rate, depending on insurance carrier and plan. Taxes may apply.

Patient ratings and reviews

4.6

Overall rating

Wait time

4.2

Quality of care

4.7

Bedside manner

4.7

Staff friendliness

4.7

Facility cleanliness

4.8

What patients are saying...

5.0

Came in with a possible knee injury. Made my appointment online with ease. Checked in, seen, X-rays and discharged all within an hour. Staff was very kind and proficient.

Alyssa P.

Jul 27, 2026

Verified

5.0

It was urgent that I sought medical attention knowing something was wrong with my hip, and with the thought of going to the ER and having a wait only God knows how long before I'm even called I decided to go to afc Solv, the medical Attention was absolutely Professional and didn't take long at all before I was seen by their Medical Staff was very attentive to my needs and health, before long I was given X-rays only to find out I was suffering from a fracture hip, they took good care of me , provided me with all the necessary information and documents for my personal insurance and my PCP before I knew it I was already scheduled for New England Orthopedic, got all the Medications to make the rest of my day without any worries or complications. I Highly appreciate and Highly recommend AFC / Solv Health they took care of me with the outmost Professional Care and Support. Thank you AFC/ Solv Health.

Lee D C.

Jul 24, 2026

Verified

5.0

I scheduled an appointment that day.  The wait time was at least an hour after scheduled time.  It was very busy!  Staff were all great! The  bathroom  cleanliness was 5 stars!! I was most impressed.   Other than a longer expected wait time, I would give an overall rating of 5!  I would recommend this provider.

Kathryn L.

Jul 22, 2026

Verified

5.0

Very nice experience,      Friendly and helpful to me. Thanks for your time and consideration to the situation.      Very much professional… Yes, I will do recommend this provider..

Jose (Cruzado) E.

Jul 12, 2026

Verified

5.0

Very Punctual and Caring Staff, My specific illness, suspicion of Food Poisoning or Stomach bug was more appropriate for My Doctor visit or a trip to ER. But Staff Still Spoke with me and pointed me in the right direction overall very Friendly and Professional Staff Thanks Big time

Anthony S.

Jul 8, 2026

Verified

5.0

Very efficient, it was a very good experience! Thank you!

John C.

Jul 6, 2026

Verified

1.0

Why do you have appointments when you don’t take people in a timely manner? The provider missed a cellulitis on my arm. How is that possible? Prescribing a steroid burst for my problem was simply not the answer and if I did start it would have been a real problem for me.

Geraldine K.

Jul 3, 2026

Verified

5.0

Great experience from start to finish. Scheduling was easy, front desk staff were friendly, intake was quick, and the provider addressed my issue thoroughly and professionally.

Christopher J.

Jul 1, 2026

Verified

5.0

Every one quick professional and to the point , not even 5min wait time

Michelle A B.

Jun 30, 2026

Verified

3.0

Went for an itchy bumps on my fingers and was told I have some sort of Herpetic Whitlow. My symptoms did not match the symptoms of herpes on the hands which inly affects one or two fingers vs the whole hand and palm. Practitioner wasn’t listening well and seemed set on a diagnosis that wasn’t applicable considering my symptoms. It was contact dermatitis. Very dismissive staff members that seemed to be more concerned with getting people out of the office than giving quality care.

Jakiya W.

Jun 30, 2026

Verified

All reviews are opinions of patients and do not represent the opinions of Solv.

Frequently Asked Questions

How do patients rate American Family Care in reviews?

1,277 patients have shared ratings for American Family Care in Springfield on Solv. The average rating is 4.6 out of 5. That includes 4.2 for wait-time, 4.7 for quality of care, 4.7 for bedside manner, 4.7 for staff friendliness, and 4.8 for facility cleanliness. You can read all the individual patient reviews on American Family Care's profile.

How do I make a booking at American Family Care, Springfield?

You can book a visit with American Family Care directly through Solv. The clinic also accepts walk-in patients, however, booking in advance usually minimizes your wait time, allowing you to get in and out of the urgent care quicker.

What insurance does American Family Care accept?

American Family Care accepts Medicare, PPO, Self-Pay. Depending on your specific insurance plan, your out of pocket visit cost will vary. Contact the clinic directly for further details.

How much does an urgent care visit cost at American Family Care

Depending on insurance status and whether American Family Care is in-network with your specific plan, an urgent care visit to this location may vary. Generally speaking, a co-pay for the visit itself will range from $35-100 with lab tests and other services possibly increasing that total. Without insurance, the self-pay price of a visit will likely be between $100-250 depending on the reason for visit or prescribed treatment plan. Additional services such as lab tests, x-rays, medications, and other services may be additional costs. Please make sure to talk with your provider about the costs prior to receiving treatment.

What are the primary services of American Family Care, Springfield?

As an urgent care center, American Family Care treats a range of non-emergent injuries and illnesses, as well as provides certain preventative care. More specifically, American Family Care will provide annual exams and sports physicals, general lab tests and screenings, and diagnose and treat routine conditions like the common cold, flu, infections, rashes, allergies, strep throat, and more.

Where is American Family Care, Springfield located?

American Family Care is located at 415 Cooley St in Springfield and serves patients throughout the area.

Is American Family Care, Springfield open on the weekends?

Yes. American Family Care is open on weekends including Saturday 7:45 am - 5:00 pm and Sunday 7:45 am - 5:00 pm.

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The content provided here and elsewhere on the Solv Health site or mobile app is provided for general informational purposes only. It is not intended as, and Solv Health, Inc. does not provide, medical advice, diagnosis or treatment. Always contact your healthcare provider directly with any questions you may have regarding your health or specific medical advice.

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