American Family Care, Springfield

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Popular Clinic! Booked on Solv 38 times today

Highlights

Modern patient experience

Mobile check-in, Mobile waitlist, Online paperwork

Overview

Book an appointment at American Family Care - Springfield. American Family Care is an urgent care center in Springfield, located at 415 Cooley St.

Offering convenient urgent care services in a comfortable setting, and a proud partner of Solv, American Family Care ensures that your medical needs are addressed promptly and efficiently. We are open 7 days a week, catering to non-emergent healthcare conditions without the need for an emergency room visit.

At American Family Care, we provide a broad range of services, all handled by our experienced medical professionals. Our facility boasts state-of-the-art medical equipment and a comfortable waiting area, ensuring your visit is pleasant and effective.

What sets American Family Care apart is the ability to book your visit online in real-time via Solv, significantly reducing your wait time and streamlining your experience. Walk-ins are welcome, but we encourage online bookings to make your visit as quick and stress-free as possible.

Location

415 Cooley St

Springfield, MA, 01128

Get directions

Office hours

Eastern Standard Time (EST)

Sun

7:45 am - 5:00 pm

Mon

7:45 am - 8:00 pm

Tue

7:45 am - 8:00 pm

Wed

7:45 am - 8:00 pm

Closed now

Thu

7:45 am - 8:00 pm

Fri

7:45 am - 8:00 pm

Sat

7:45 am - 5:00 pm

Insurance and payments

Insurance

While American Family Care partners with the below insurances, we recommend giving your insurance provider a call to confirm coverage and benefits.

Medicare
PPO
Self-Pay

Self-pay

This location accepts payment without insurance. Self-pay prices include an office visit charge unless noted. For more details, .

Services

X-ray (arms, hands, legs, or feet)

X-ray (chest)

Flu shot

Camp physical

School physicals

Sports physicals

Laceration repair (stitches)

10-panel drug test

5-panel drug test

Hepatitis test

Wart removal

Solv makes no guarantees regarding the accuracy or completeness of pricing information, as it is subject to the partner's discretion. Prices don't guarantee availability. If you decide to use your insurance for your visit and the claim is fully processed, the clinic may not be able to revert to a self-pay rate, depending on insurance carrier and plan. Taxes may apply.

Patient ratings and reviews

4.6

Overall rating

Wait time

4.2

Quality of care

4.7

Bedside manner

4.7

Staff friendliness

4.7

Facility cleanliness

4.8

What patients are saying...

4.0

I have been suffering with pain on my left foot, even thou I have plantar fasciitis, this time it was a unique pain and very painful, (like I get when I’m working at the Big E), it was my weight and not having the right shoes or insoles!!!!

Beateriz T.

Apr 23, 2026

Verified

5.0

Everything and everyone was kind, smart and compassionate. Very little wait time. Try to make an appointment before you go. I give highest praise to this urgent care facility.

Ruth S.

Apr 23, 2026

Verified

5.0

Woke up in the morning and my eye was a little crusty,I have had conjunctivitis in the past so I went and got checked. The attending doctor was great even took notes on paper .

Sean L.

Apr 22, 2026

Verified

5.0

I had a great experience during my recent physical. The staff was friendly, professional, and made me feel comfortable from the moment I walked in. The check-in process was quick and efficient, and I didn’t have to wait long to be seen. The provider was thorough, took the time to listen to my concerns, and explained everything clearly throughout the exam. I appreciated how attentive and respectful everyone was, making the entire visit smooth and stress-free. Overall, it was a very positive experience, and I would definitely return for future care and recommend this urgent care to others.

Wilbert A.

Apr 22, 2026

Verified

5.0

Friendly and welcoming environment from the moment you walk into the office til the “goodbye, have a great day” is said. Staff and Dr are very attentive and know their jobs well!

Alicia W.

Apr 22, 2026

Verified

5.0

Scheduling was easy. The receptionist was nice and friendly. My nurse was awesome. My doctor was fantastic. She was friendly and easy to talk to.

Michael P K.

Apr 21, 2026

Verified

5.0

Thank you AFC for always your kindness and excellent care!! I always appreciate all you do!!

Jamie W.

Apr 20, 2026

Verified

1.0

Schedule an appointment for 2:20pm did not get seen until 3:45pm. Also spent less than 10 minutes with me was not at all concerned with anything that I had going on offered up a quick diagnosis and antibiotics for something that was also undiagnosed. Did not even offer to schedule an appointment for me to have a chest x-ray after I requested one.

Candace A.

Apr 18, 2026

Verified

4.0

Made an appointment on line, still had to wait almost an hour before being seen. The doctor was in and out within 5 minutes.

Kathy A L.

Apr 15, 2026

Verified

4.0

Why make an appointment for noon if I’m not seen until 12:50?

Anne M.

Apr 10, 2026

Verified

All reviews are opinions of patients and do not represent the opinions of Solv.

Frequently Asked Questions

How do patients rate American Family Care in reviews?

1,105 patients have shared ratings for American Family Care in Springfield on Solv. The average rating is 4.6 out of 5. That includes 4.2 for wait-time, 4.7 for quality of care, 4.7 for bedside manner, 4.7 for staff friendliness, and 4.8 for facility cleanliness. You can read all the individual patient reviews on American Family Care's profile.

How do I make a booking at American Family Care, Springfield?

You can book a visit with American Family Care directly through Solv. The clinic also accepts walk-in patients, however, booking in advance usually minimizes your wait time, allowing you to get in and out of the urgent care quicker.

What insurance does American Family Care accept?

American Family Care accepts Medicare, PPO, Self-Pay. Depending on your specific insurance plan, your out of pocket visit cost will vary. Contact the clinic directly for further details.

How much does an urgent care visit cost at American Family Care

Depending on insurance status and whether American Family Care is in-network with your specific plan, an urgent care visit to this location may vary. Generally speaking, a co-pay for the visit itself will range from $35-100 with lab tests and other services possibly increasing that total. Without insurance, the self-pay price of a visit will likely be between $100-250 depending on the reason for visit or prescribed treatment plan. Additional services such as lab tests, x-rays, medications, and other services may be additional costs. Please make sure to talk with your provider about the costs prior to receiving treatment.

What are the primary services of American Family Care, Springfield?

As an urgent care center, American Family Care treats a range of non-emergent injuries and illnesses, as well as provides certain preventative care. More specifically, American Family Care will provide annual exams and sports physicals, general lab tests and screenings, and diagnose and treat routine conditions like the common cold, flu, infections, rashes, allergies, strep throat, and more.

Where is American Family Care, Springfield located?

American Family Care is located at 415 Cooley St in Springfield and serves patients throughout the area.

Is American Family Care, Springfield open on the weekends?

Yes. American Family Care is open on weekends including Saturday 7:45 am - 5:00 pm and Sunday 7:45 am - 5:00 pm.

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The content provided here and elsewhere on the Solv Health site or mobile app is provided for general informational purposes only. It is not intended as, and Solv Health, Inc. does not provide, medical advice, diagnosis or treatment. Always contact your healthcare provider directly with any questions you may have regarding your health or specific medical advice.

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