American Family Care, Springfield

Open until 8pm

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Popular Clinic! Booked on Solv 66 times today

Highlights

Modern patient experience

Mobile check-in, Mobile waitlist, Online paperwork

Overview

Book an appointment at American Family Care - Springfield. American Family Care is an urgent care center in Springfield, located at 415 Cooley St.

Offering convenient urgent care services in a comfortable setting, and a proud partner of Solv, American Family Care ensures that your medical needs are addressed promptly and efficiently. We are open 7 days a week, catering to non-emergent healthcare conditions without the need for an emergency room visit.

At American Family Care, we provide a broad range of services, all handled by our experienced medical professionals. Our facility boasts state-of-the-art medical equipment and a comfortable waiting area, ensuring your visit is pleasant and effective.

What sets American Family Care apart is the ability to book your visit online in real-time via Solv, significantly reducing your wait time and streamlining your experience. Walk-ins are welcome, but we encourage online bookings to make your visit as quick and stress-free as possible.

Location

415 Cooley St

Springfield, MA, 01128

Office hours

Eastern Standard Time (EST)

Sun

7:45 am - 5:00 pm

Mon

7:45 am - 8:00 pm

Tue

7:45 am - 8:00 pm

Wed

7:45 am - 8:00 pm

Open now

Thu

7:45 am - 8:00 pm

Fri

7:45 am - 8:00 pm

Sat

7:45 am - 5:00 pm

Insurance and payments

Insurance

While American Family Care partners with the below insurances, we recommend giving your insurance provider a call to confirm coverage and benefits.

Medicare
PPO
Self-Pay

Self-pay

This location accepts payment without insurance. Self-pay prices include an office visit charge unless noted. For more details, .

Services

X-ray (arms, hands, legs, or feet)

X-ray (chest)

Flu shot

Camp physical

School physicals

Sports physicals

Laceration repair (stitches)

10-panel drug test

5-panel drug test

Hepatitis test

Wart removal

Solv makes no guarantees regarding the accuracy or completeness of pricing information, as it is subject to the partner's discretion. Prices don't guarantee availability. If you decide to use your insurance for your visit and the claim is fully processed, the clinic may not be able to revert to a self-pay rate, depending on insurance carrier and plan. Taxes may apply.

Patient ratings and reviews

4.6

Overall rating

Wait time

4.2

Quality of care

4.6

Bedside manner

4.7

Staff friendliness

4.7

Facility cleanliness

4.8

What patients are saying...

5.0

I needed urgent care on a weekend after a fall on my stairs. I'd never been to this urgent care before but I found everyone to be thoughtful, caring and helpful.

Leslie B.

Oct 25, 2026

Verified

4.0

Everything was good and easy. I made an appointment on line before I went to the care site. That helps to emilinate the wait time. That's my go to urgent care.

Kaneal F.

Oct 24, 2026

Verified

5.0

Phenomenal website makes it easy to schedule appointments. Checking in was a breeze, lasting no longer than half an hour. The medical staff were remarkably friendly and discreet with handling my case. The care was both professional and prompt. Five stars across the entire board.

Raheem M.

Oct 22, 2026

Verified

5.0

Absolutely no problems with scheduling and checking in. My care was excellent. I was very pleased with the experience and will certainly go there again if I need to.

Gail B.

Oct 26, 2026

Verified

5.0

Had terrible pain in right shoulder radiating up to neck for 2 weeks. No range of motion.

Darlene G.

Oct 14, 2026

Verified

5.0

Staff was great and very attentive. A few weeks ago I went for a primary care visit and my visit at afcurgent care was more detailed than what I had with my primary care. I appreciate all of the diligence

Beth H.

Oct 12, 2026

Verified

5.0

Easy to choose online appointment time. Online check in process and waitlist was a little confusing. I checked in online but my spot in the waitlist kept dropping down even behind people who hadn’t checked it. I would have preferred to wait in my car but waited inside due to the confusion. Staff was courteous. I felt involved in the care and treatment options.

Jocelyn C C.

Oct 11, 2026

Verified

5.0

Made an appointment at 1 o’clock for 2pm. Received text for registration. Quick and easy. Got right in. Staff was awesome. Very friendly.

Amybeth D.

Oct 7, 2026

Verified

5.0

Everyone was very kind and helpful   I would definitely come back here again if I needed to

Jennifer B.

Oct 7, 2026

Verified

4.0

So I scheduled an appointment for 3 and wasnt seen till like 430 which wasnt great their where mad people in the waiting area and it was small and crowded but I was seen and they took great care of me

Felicia M.

Oct 6, 2026

Verified

All reviews are opinions of patients and do not represent the opinions of Solv.

Frequently Asked Questions

How do patients rate American Family Care in reviews?

1,453 patients have shared ratings for American Family Care in Springfield on Solv. The average rating is 4.6 out of 5. That includes 4.2 for wait-time, 4.6 for quality of care, 4.7 for bedside manner, 4.7 for staff friendliness, and 4.8 for facility cleanliness. You can read all the individual patient reviews on American Family Care's profile.

How do I make a booking at American Family Care, Springfield?

You can book a visit with American Family Care directly through Solv. The clinic also accepts walk-in patients, however, booking in advance usually minimizes your wait time, allowing you to get in and out of the urgent care quicker.

What insurance does American Family Care accept?

American Family Care accepts Medicare, PPO, Self-Pay. Depending on your specific insurance plan, your out of pocket visit cost will vary. Contact the clinic directly for further details.

How much does an urgent care visit cost at American Family Care

Depending on insurance status and whether American Family Care is in-network with your specific plan, an urgent care visit to this location may vary. Generally speaking, a co-pay for the visit itself will range from $35-100 with lab tests and other services possibly increasing that total. Without insurance, the self-pay price of a visit will likely be between $100-250 depending on the reason for visit or prescribed treatment plan. Additional services such as lab tests, x-rays, medications, and other services may be additional costs. Please make sure to talk with your provider about the costs prior to receiving treatment.

What are the primary services of American Family Care, Springfield?

As an urgent care center, American Family Care treats a range of non-emergent injuries and illnesses, as well as provides certain preventative care. More specifically, American Family Care will provide annual exams and sports physicals, general lab tests and screenings, and diagnose and treat routine conditions like the common cold, flu, infections, rashes, allergies, strep throat, and more.

Where is American Family Care, Springfield located?

American Family Care is located at 415 Cooley St in Springfield and serves patients throughout the area.

Is American Family Care, Springfield open on the weekends?

Yes. American Family Care is open on weekends including Saturday 7:45 am - 5:00 pm and Sunday 7:45 am - 5:00 pm.

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The content provided here and elsewhere on the Solv Health site or mobile app is provided for general informational purposes only. It is not intended as, and Solv Health, Inc. does not provide, medical advice, diagnosis or treatment. Always contact your healthcare provider directly with any questions you may have regarding your health or specific medical advice.

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