American Family Care, West Hartford

Open until 4pm

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Sunday, April 20 (EST)

Popular Clinic! Booked on Solv 18 times today

Highlights

Modern patient experience

Mobile check-in, Mobile waitlist, Online paperwork

Overview

What to know before you go

Our booking link is to Save Your Spot and is NOT an appointment. It is the estimated time you will be seen once your registration is complete.  If your preferred time is...

Book an appointment at American Family Care - West Hartford. American Family Care is an urgent care center in West Hartford, located at 1030 Boulevard.

Offering convenient urgent care services in a comfortable setting, and a proud partner of Solv, American Family Care ensures that your medical needs are addressed promptly and efficiently. We are open 7 days a week, catering to non-emergent healthcare conditions without the need for an emergency room visit.

At American Family Care, we provide a broad range of services, all handled by our experienced medical professionals. Our facility boasts state-of-the-art medical equipment and a comfortable waiting area, ensuring your visit is pleasant and effective.

What sets American Family Care apart is the ability to book your visit online in real-time via Solv, significantly reducing your wait time and streamlining your experience. Walk-ins are welcome, but we encourage online bookings to make your visit as quick and stress-free as possible.

Location

1030 Boulevard

West Hartford, CT, 06119

Office hours

Eastern Standard Time (EST)

Sun

11:00 am - 4:00 pm

Open now

Mon

8:00 am - 8:00 pm

Tue

8:00 am - 8:00 pm

Wed

8:00 am - 8:00 pm

Thu

8:00 am - 8:00 pm

Fri

8:00 am - 8:00 pm

Sat

8:00 am - 5:00 pm

Office photos

Clinic office (0)

Insurance and payments

Insurance

While American Family Care partners with the below insurances, we recommend giving your insurance provider a call to confirm coverage and benefits.

Medicare
PPO
Self-Pay

Self-pay

This location accepts payment without insurance. Self-pay prices include an office visit charge unless noted. For more details, .

Services

X-ray (arms, hands, legs, or feet)

X-ray (chest)

Flu shot

Camp physical

School physicals

Sports physicals

Laceration repair (stitches)

10-panel drug test

5-panel drug test

Hepatitis test

Wart removal

Solv makes no guarantees regarding the accuracy or completeness of pricing information, as it is subject to the partner's discretion. Prices don't guarantee availability. If you decide to use your insurance for your visit and the claim is fully processed, the clinic may not be able to revert to a self-pay rate, depending on insurance carrier and plan. Taxes may apply.

Patient ratings and reviews

4.3

Overall rating

Wait time

3.8

Quality of care

4.4

Bedside manner

4.5

Staff friendliness

4.5

Facility cleanliness

4.5

What patients are saying...

2.0

Patient needed to do UTI test and get treated. Even though we booked first appt, were there early, were the only ones there, we still had to wait half an hour. When patient was finally seen but unable to produce a sample, we were sent home with a cup. Patient was able to fill the cup and I dropped it off the next day. HOWEVER, we never got a call; we had to call a few times to follow up on status. Five days later, we called and they apologized and asked us to do it again. WHAT? We have to do this all over again, and it could possibly take another 5 days again? VERY DISAPPOINTED. You should not do that to an elderly person who already tested positive for UTI using a home test and just needs treatment! Elderly people need to be treated ASAP.

Sotheary S.

Apr 17, 2025

Verified

3.0

Having worked in healthcare for over 38 years, I am very sensitive to HIPA rules and regulations.  I was very uncomfortable answering questions at the check in counter while there was a person sitting immediately in front of the counter/directly behind me, therefore within earshot!  I mentioned this to the provider who saw me who agreed that those 2 chairs should be removed.  Based on my recent visit to the CVS pharmacy next door, the chairs are still there.  This is contrary to HIPA compliance and I am hesitant to return or recommend.

Enid G.

Apr 15, 2025

Verified

5.0

I had gotten ill and i booked an apt online with ease and i got in with ease. i was in the waiting room for no more that 5 to 10 mins. The Medical Assistant was wounder full. Very nice even though i couldn't talk very loud she still understood what i was saying. Then the doctor came in and told me what i have cause the MA had did some tests before the dr cam in. He checked my lungs and told me what i have and i was on my way. I was there for about a half an hour to 45 mins tops. Very wounder staff.

Gloria L.

Apr 7, 2025

Verified

1.0

Bad service doctors are fake they don't care for your needs and give meds that doesn't even help with your problems

Latoya J.

Mar 28, 2025

Verified

5.0

Checking in was easy, all staff and providers were kind considerate, efficient, thorough. Definitely recommend

Cathleen P.

Mar 24, 2025

Verified

1.0

The staff is clueless i did the drug testing and they are sending me home without my physical

Anita E.

Feb 23, 2025

Verified

5.0

From the receptionist to Dr was amazing five star all the way.

Atkins C.

Feb 14, 2025

Verified

5.0

They are very caring and efficient.They get you in out.

Tyeisha W.

Feb 12, 2025

Verified

5.0

The squeduling was easy attention from desk beautifull the attention inside waiting was good pleasant and the attention with the doctors assistant  was immaculate about doctor very straight and very very pleasant I recommend this family care to everybody thank you so much

Gloria F.

Feb 8, 2025

Verified

3.0

I came into the office to be seen for STI concern. I reported a primary symptom being diarrhea, the provider shrugged saying diarrhea isn’t symptom enough to be concerned for STI. After the visit I was thinking more and the provider hardly even took the time to ask questions. He inquired about doing a rectal exam, which I refused, and he seemed to ask no further questions. I remember he didn’t, because had he - I would’ve been prompted to have reported painful intercourse, bleeding during intercourse, and anal discharges. It seemed like the provider didn’t even take time with me to see if empiric treatment would be appropriate. I would not recommend this provider, no.

Zachary D.

Feb 7, 2025

Verified

All reviews are opinions of patients and do not represent the opinions of Solv.

Frequently Asked Questions

How do patients rate American Family Care in reviews?

199 patients have shared ratings for American Family Care in West Hartford on Solv. The average rating is 4.3 out of 5. That includes 3.8 for wait-time, 4.4 for quality of care, 4.5 for bedside manner, 4.5 for staff friendliness, and 4.5 for facility cleanliness. You can read all the individual patient reviews on American Family Care's profile.

How do I make a booking at American Family Care, West Hartford?

You can book a visit with American Family Care directly through Solv. The clinic also accepts walk-in patients, however, booking in advance usually minimizes your wait time, allowing you to get in and out of the urgent care quicker.

What insurance does American Family Care accept?

American Family Care accepts Medicare, PPO, Self-Pay. Depending on your specific insurance plan, your out of pocket visit cost will vary. Contact the clinic directly for further details.

How much does an urgent care visit cost at American Family Care

Depending on insurance status and whether American Family Care is in-network with your specific plan, an urgent care visit to this location may vary. Generally speaking, a co-pay for the visit itself will range from $35-75 with lab tests and other services possibly increasing that total. Without insurance, the self-pay price of a visit will likely be between $100-250 depending on the reason for visit or prescribed treatment plan. Additional services such as lab tests, x-rays, medications, and other services may be additional costs. Please make sure to talk with your provider about the costs prior to receiving treatment.

What are the primary services of American Family Care, West Hartford?

As an urgent care center, American Family Care treats a range of non-emergent injuries and illnesses, as well as provides certain preventative care. More specifically, American Family Care will provide annual exams and sports physicals, general lab tests and screenings, and diagnose and treat routine conditions like the common cold, flu, infections, rashes, allergies, strep throat, and more.

Where is American Family Care, West Hartford located?

American Family Care is located at 1030 Boulevard in West Hartford and serves patients throughout the area.

Is American Family Care, West Hartford open on the weekends?

Yes. American Family Care is open on weekends including Saturday 8:00 am - 5:00 pm and Sunday 11:00 am - 4:00 pm.

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The content provided here and elsewhere on the Solv Health site or mobile app is provided for general informational purposes only. It is not intended as, and Solv Health, Inc. does not provide, medical advice, diagnosis or treatment. Always contact your healthcare provider directly with any questions you may have regarding your health or specific medical advice.

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