American Family Care, West Hartford

Opens at 8am

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Popular Clinic! Booked on Solv 49 times today

Highlights

Modern patient experience

Mobile check-in, Mobile waitlist, Online paperwork

Overview

Book an appointment at American Family Care - West Hartford. American Family Care is an urgent care center in West Hartford, located at 1030 Boulevard.

Offering convenient urgent care services in a comfortable setting, and a proud partner of Solv, American Family Care ensures that your medical needs are addressed promptly and efficiently. We are open 7 days a week, catering to non-emergent healthcare conditions without the need for an emergency room visit.

At American Family Care, we provide a broad range of services, all handled by our experienced medical professionals. Our facility boasts state-of-the-art medical equipment and a comfortable waiting area, ensuring your visit is pleasant and effective.

What sets American Family Care apart is the ability to book your visit online in real-time via Solv, significantly reducing your wait time and streamlining your experience. Walk-ins are welcome, but we encourage online bookings to make your visit as quick and stress-free as possible.

Location

1030 Boulevard

West Hartford, CT, 06119

Office hours

Eastern Standard Time (EST)

Sun

8:00 am - 5:00 pm

Opening soon

Mon

8:00 am - 8:00 pm

Tue

8:00 am - 8:00 pm

Wed

8:00 am - 8:00 pm

Thu

8:00 am - 8:00 pm

Fri

8:00 am - 8:00 pm

Sat

8:00 am - 5:00 pm

Office photos

Insurance and payments

Insurance

While American Family Care partners with the below insurances, we recommend giving your insurance provider a call to confirm coverage and benefits.

Medicare
PPO
Self-Pay

Self-pay

This location accepts payment without insurance. Self-pay prices include an office visit charge unless noted. For more details, .

Services

X-ray (arms, hands, legs, or feet)

X-ray (chest)

Flu shot

Camp physical

School physicals

Sports physicals

Laceration repair (stitches)

10-panel drug test

5-panel drug test

Hepatitis test

Wart removal

Solv makes no guarantees regarding the accuracy or completeness of pricing information, as it is subject to the partner's discretion. Prices don't guarantee availability. If you decide to use your insurance for your visit and the claim is fully processed, the clinic may not be able to revert to a self-pay rate, depending on insurance carrier and plan. Taxes may apply.

Patient ratings and reviews

4.5

Overall rating

Wait time

4.1

Quality of care

4.5

Bedside manner

4.6

Staff friendliness

4.6

Facility cleanliness

4.6

What patients are saying...

5.0

The physicians assistant was great.  She was professional and friendly.   The check in was okay not too bad.  They were very busy so the wait time was a bit long but not horrible

Paul H.

Sep 10, 2026

Verified

5.0

Easy scheduling Friendly staff Clean spaces Good attention to care

Amaya C.

Sep 9, 2026

Verified

5.0

Easy scheduling, great staff, in and out in less than an hour. Meds were ready in my preferred pharmacy.

Maria V.

Sep 9, 2026

Verified

5.0

The front desk in training was extremely rude . I walked in , her head was down , I’m sure she heard and saw me . If I did not greet her she would not have lifted her head to say anything . I told her the issue and before I could finish she goes “oh I would wait for her to come back because I’m just in training “ whether you’re in training or not greeting someone is common decency along with letting me know someone will be right with me . Her demeanor was completely off and unacceptable especially dealing with people in a doctors office. Everyone else was great.

Domonique F.

Sep 7, 2026

Verified

5.0

I walked in without a scheduled appointment in the afternoon. I came in with a piece of cotton wool in my left ear.  It took me a little bit of rough time to register again despite my previous visits to Urgent Care. But the staff were good to help or assist me in completing this registration in a little timely manner.  Overall, the entire staff were very courteous, compassionate, and make their patients including comfortable while realizing the urgency of care their patients are hoping for in order to get well immediately.  The medical care that I received is very good. The provider is very good. I felt that I had a very good provider on duty.  Keep up the excellent care. God bless.

David Q.

Sep 3, 2026

Verified

2.0

It's easy to book but once I arrived, I found out I had to pay $90 because they "don't accept Medicaid -Husky A" for a sports physical. Waited for an hour just to be seen by the doctor in 3 minutes. The front desk was as warm and hospitable as a working robot. Good for "quick" resolution to get this physical done if your usual doctor has a long wait for appts. I'd recommend a different urgent care . Not this one.

Da'Ryus D.

Sep 3, 2026

Verified

2.0

I scheduled an appt for 9:30 am. I was not called to the back until 10:40 and then told I still had 2 people in front of me before I would be seen by the dr. This is ridiculous. What is the point of an appointment if you have to wait so long. It’s bs, I had to end up leaving because I had another appointment so I didn’t get seen at all! Never ever going here again.

Alexis D.

Aug 31, 2026

Verified

5.0

Went o to AFC for a UTI front desk staff very helpful. APRN was very clear and adept. The bathroom.needed addressing as far as cleanliness toilet tank cover should be repaired also should have a metal covered garbage can as I didn't want to see wipes used from previous patient. Also toilet tissue was near end should have replacement in bathroom. Otherwise my care was great

Vilma E.

Aug 30, 2026

Verified

1.0

They had me pay to be seen then told me they couldn’t see me at that location les than 5 minutes later now I’m here waiting days for a refund that shouldn’t even have to be issued if they just looked at the reason why I was there first instead of having me pay…

Alysa B.

Aug 27, 2026

Verified

5.0

Woke up with pain in my right side and decided I needed to see the doctor, I did a walk in and got registered immediately. I was a great visit I would recommend anyone to go there .

Natasha M.

Aug 27, 2026

Verified

All reviews are opinions of patients and do not represent the opinions of Solv.

Frequently Asked Questions

How do patients rate American Family Care in reviews?

1,078 patients have shared ratings for American Family Care in West Hartford on Solv. The average rating is 4.5 out of 5. That includes 4.1 for wait-time, 4.5 for quality of care, 4.6 for bedside manner, 4.6 for staff friendliness, and 4.6 for facility cleanliness. You can read all the individual patient reviews on American Family Care's profile.

How do I make a booking at American Family Care, West Hartford?

You can book a visit with American Family Care directly through Solv. The clinic also accepts walk-in patients, however, booking in advance usually minimizes your wait time, allowing you to get in and out of the urgent care quicker.

What insurance does American Family Care accept?

American Family Care accepts Medicare, PPO, Self-Pay. Depending on your specific insurance plan, your out of pocket visit cost will vary. Contact the clinic directly for further details.

How much does an urgent care visit cost at American Family Care

Depending on insurance status and whether American Family Care is in-network with your specific plan, an urgent care visit to this location may vary. Generally speaking, a co-pay for the visit itself will range from $35-100 with lab tests and other services possibly increasing that total. Without insurance, the self-pay price of a visit will likely be between $100-250 depending on the reason for visit or prescribed treatment plan. Additional services such as lab tests, x-rays, medications, and other services may be additional costs. Please make sure to talk with your provider about the costs prior to receiving treatment.

What are the primary services of American Family Care, West Hartford?

As an urgent care center, American Family Care treats a range of non-emergent injuries and illnesses, as well as provides certain preventative care. More specifically, American Family Care will provide annual exams and sports physicals, general lab tests and screenings, and diagnose and treat routine conditions like the common cold, flu, infections, rashes, allergies, strep throat, and more.

Where is American Family Care, West Hartford located?

American Family Care is located at 1030 Boulevard in West Hartford and serves patients throughout the area.

Is American Family Care, West Hartford open on the weekends?

Yes. American Family Care is open on weekends including Saturday 8:00 am - 5:00 pm and Sunday 8:00 am - 5:00 pm.

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The content provided here and elsewhere on the Solv Health site or mobile app is provided for general informational purposes only. It is not intended as, and Solv Health, Inc. does not provide, medical advice, diagnosis or treatment. Always contact your healthcare provider directly with any questions you may have regarding your health or specific medical advice.

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