Ascension Saint Thomas Urgent Care, Franklin

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Highlights

Modern patient experience

Mobile waitlist, Online paperwork

Overview

What to know before you go

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(Next to Kroger Fuel)

At Ascension Saint Thomas Urgent Care, we understand that when the need for care is urgent to you, the solution needs to be compassionate, comprehensive, and convenient. Instead of an expensive trip to the ER or a long wait for a doctor’s appointment, our urgent care centers in Middle Tennessee are open late and on weekends. Urgent Team treats injuries and illnesses, as well as provides occupational health and wellness care.

Non-emergent healthcare conditions treated by Ascension Saint Thomas Urgent Care include: sprains, strains and broken bones; eye and ear infections; burns; bites, stings and allergic reactions; asthma and respiratory issues; flu, colds and viral illnesses; diarrhea, nausea and vomiting; urinary tract infections, and much more. Ascension Saint Thomas Urgent Care also has suturing and X-ray capabilities, as well as provides both diagnostic and preventive care including wellness visits, management and monitoring of chronic conditions, annual physicals, DOT exams, immunizations, COVID-19 testing and most vaccinations. Learn more about our services at www.ASTurgentcare.com

Location

509 Hillsboro Rd

Franklin, TN, 37064

Office hours

Central Standard Time (CDT)

Sun

1:00 pm - 5:00 pm

Mon

8:00 am - 8:00 pm

Tue

8:00 am - 8:00 pm

Wed

8:00 am - 8:00 pm

Thu

8:00 am - 8:00 pm

Closed now

Fri

8:00 am - 8:00 pm

Sat

9:00 am - 5:00 pm

Virtual visit hours

Central Standard Time (CDT)

Sun

1:00 pm - 5:00 pm

Mon

8:00 am - 8:00 pm

Tue

8:00 am - 8:00 pm

Wed

8:00 am - 8:00 pm

Thu

8:00 am - 8:00 pm

Closed now

Fri

8:00 am - 8:00 pm

Sat

9:00 am - 5:00 pm

Office photos

Clinic office (0)
Clinic office (1)
Clinic office (2)
Clinic office (3)
Clinic office (4)

Insurance and payments

Insurance

While Ascension Saint Thomas Urgent Care partners with the below insurances, we recommend giving your insurance provider a call to confirm coverage and benefits.

Aetna
Anthem
Blue Cross Blue Shield
Cigna
Humana
Medicaid
Medicare
PPO
Self-Pay
TRICARE
Triwest
United Healthcare

Self-pay

This location accepts payment without insurance. Self-pay prices include an office visit charge unless noted. For more details, .

Services

Office visit

Self-pay:

$150

Video visit

Self-pay:

$70

X-ray (arms, hands, legs, or feet)

X-ray (chest)

Flu shot

Self-pay:

$20 + office visit fee

Camp physical

Self-pay:

$20

School physicals

Self-pay:

$20

Sports physicals

Self-pay:

$20

Laceration repair (stitches)

10-panel drug test

5-panel drug test

Hepatitis test

Mole removal

Wart removal

Solv makes no guarantees regarding the accuracy or completeness of pricing information, as it is subject to the partner's discretion. Prices don't guarantee availability. If you decide to use your insurance for your visit and the claim is fully processed, the clinic may not be able to revert to a self-pay rate, depending on insurance carrier and plan. Taxes may apply.

Patient ratings and reviews

4.8

Overall rating

Wait time

4.3

Quality of care

4.7

Bedside manner

4.8

Staff friendliness

4.8

Facility cleanliness

4.9

What patients are saying...

5.0

I didn’t have an appointment. I haven’t been feeling well so I went to see if they could see me. Nice staff and NP.  They were thorough and I was in and out within an hour. Will go back when needed.

Jane W.

Oct 31, 2025

Verified

5.0

Friendly and caring . Will come again if necessary

Sue Ann M.

Oct 20, 2025

Verified

5.0

The staff is wonderful. Knowledgeable, friendly and kind. They’re efficient as well. Scheduling the appointment was easy and the wait was negligible. Would highly recommend this Urgent Care center.

Zoilo A.

Aug 3, 2025

Verified

5.0

I needed a last-minute pre-work physical for a new job. I was immediately able to be seen. Everyone working was super nice and very helpful and was able to get everything needed.

Molly M.

Jun 30, 2025

Verified

5.0

Wonderful place. So caring and listen!!!I will definitely use them again

Michele G.

Jul 3, 2025

Verified

5.0

Woke up this morning and poison Ivy  was bothering …. All were very knowledgeable and friendly .. fixed me right up !  will defining return when needed !

Carl H.

Jun 27, 2025

Verified

5.0

Easiest and most efficient doctors visit I’ve had in years.  Thank you!

Jason M.

Jun 20, 2025

Verified

5.0

Needed a TB test for college admissions. The staff was helpful and friendly. 😀

Charles E.

Jun 17, 2025

Verified

5.0

Took good care of my problem in a timely manner. Told me what to do to take care of it and gave me supplies.

Margret T.

Jun 14, 2025

Verified

5.0

I ended up scheduling my appointment online and I checked in online I walked in and everybody was so friendly and it was a great experience Thank you guys so much I appreciate you all! High recommendations!!!!

Dawn B.

Jun 13, 2025

Verified

All reviews are opinions of patients and do not represent the opinions of Solv.

Frequently Asked Questions

How do patients rate Ascension Saint Thomas Urgent Care in reviews?

5,486 patients have shared ratings for Ascension Saint Thomas Urgent Care in Franklin on Solv. The average rating is 4.8 out of 5. That includes 4.3 for wait-time, 4.7 for quality of care, 4.8 for bedside manner, 4.8 for staff friendliness, and 4.9 for facility cleanliness. You can read all the individual patient reviews on Ascension Saint Thomas Urgent Care's profile.

How do I make a booking at Ascension Saint Thomas Urgent Care, Franklin?

You can book a visit with Ascension Saint Thomas Urgent Care directly through Solv. The clinic also accepts walk-in patients, however, booking in advance usually minimizes your wait time, allowing you to get in and out of the urgent care quicker.

What insurance does Ascension Saint Thomas Urgent Care accept?

Ascension Saint Thomas Urgent Care accepts Aetna, Anthem, Blue Cross Blue Shield, Cigna, Humana, Medicaid, Medicare, PPO, Self-Pay, TRICARE, Triwest, United Healthcare. Depending on your specific insurance plan, your out of pocket visit cost will vary. Contact the clinic directly for further details.

How much does an urgent care visit cost at Ascension Saint Thomas Urgent Care

Depending on insurance status and whether Ascension Saint Thomas Urgent Care is in-network with your specific plan, an urgent care visit to this location may vary. Generally speaking, a co-pay for the visit itself will range from $35-100 with lab tests and other services possibly increasing that total. Without insurance, the Solv ClearPrice of a base visit to Ascension Saint Thomas Urgent Care will be $150. Additional services such as lab tests, x-rays, medications, and other services may be additional costs. Please make sure to talk with your provider about the costs prior to receiving treatment.

What are the primary services of Ascension Saint Thomas Urgent Care, Franklin?

As an urgent care center, Ascension Saint Thomas Urgent Care treats a range of non-emergent injuries and illnesses, as well as provides certain preventative care. More specifically, Ascension Saint Thomas Urgent Care will provide annual exams and sports physicals, general lab tests and screenings, and diagnose and treat routine conditions like the common cold, flu, infections, rashes, allergies, strep throat, and more.

Where is Ascension Saint Thomas Urgent Care, Franklin located?

Ascension Saint Thomas Urgent Care is located at 509 Hillsboro Rd in Franklin and serves patients throughout the area.

Is Ascension Saint Thomas Urgent Care, Franklin open on the weekends?

Yes. Ascension Saint Thomas Urgent Care is open on weekends including Saturday 9:00 am - 5:00 pm and Sunday 1:00 pm - 5:00 pm.

Does Ascension Saint Thomas Urgent Care offer telemedicine?

Yes! Ascension Saint Thomas Urgent Care offers video visits, or telemedicine appointments through Solv allowing you on-demand, virtual access to the same providers that you would otherwise see in-person. Telemedicine visits cost 70 to see a provider. Any lab tests, follow-up visits, or prescribed medications will be at an additional cost.

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The content provided here and elsewhere on the Solv Health site or mobile app is provided for general informational purposes only. It is not intended as, and Solv Health, Inc. does not provide, medical advice, diagnosis or treatment. Always contact your healthcare provider directly with any questions you may have regarding your health or specific medical advice.

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