Aspen Medical Center Urgent Care

Excellent. incredibly professional team. Ignore the entitled reviews, you can tell those ones well. Stitches in my arms. Very sterile, and professional clinic. They advised i had three free follow up visits and encouraged me to use them if i had any concerns. I went back for two of them, but it healed well. No bulky scar, nice work! Was given care instructions. Folks, this is an amazing place, so out of the norm in NM. Australian representative was amazing to work with at the front with my insurance! even printed out my deductibles (i had no idea). What a refreshing medical center here in NM. Great Work Santa Fe in retaining a center like this one!

I called before hand, asked about making a reservation and was told to just come in. After waiting an hour and a half I asked what was going on? They had a wait list screen and people who were listed after me kept going in before me. I was then told they made an appt. online. My wait time kept on changing on the screen. I waited 2 & 1/2 hours and was told this was normal for flu season. The wait room was freezing and I already had the chills. I was checking them out to see if I wanted to go there for my primary care. It turns out I certainly don't as it took 2 and 3/4 of an hour just to see the doctor. I never write poor reviews but this was terrible. I've been in urgent care facilities with full wait rooms that were twice the size of Aspen's and never waited longer than 40 minutes.