I expect to wait when I come to an urgent care and this wait was not that long. I was there for a COVID booster. The staff was friendly and helpful. The nurse was very caring and solicitous of my requests and concerns. Overall, the same kind of care I usually get when I visit this location.

2 hour wait limit. So I told them I would come back within the time frame. 20 min. later I received a call confirming my info. then the nurse/caretaker told me that my waiting time was 1 hour and 30 min. away. 5 min. later a nurse called and asked me to pull up. I told them they must've been confused and that I had already confirmed for my waiting time. This new nurse told me that I had to reschedule.

I will never go there again I was never seen by doctor that I know of no one had name badges that you could see nor did they introduce themselves they decided I needed a code test immediately instead of listening to what I had to say the lady that administer mayakoba test didn't change her gloves or her gown after administering the test to someone in front of me in a vehicle but she did wipe her stethescope off the visit was very rushed and the staff is rude

This was the worst experience in many, many years. If you can find somewhere else to go for health care, I urge you to do that. Because the wait time was over 2 1/2 hrs. I asked the young man behind the desk for directions to the nearest ER. He said, "Google it." I said, "Excuse me, I'm not from around here and had to get directions from the hotel to get my husband here." He said again, "Google it." I wish anyone the best if the decide to go there.