Baylor Scott & White Urgent Care+, Hillcrest (Crosslake)

Open until 4pm

Baylor Scott & White Urgent Care+ - Hillcrest (Crosslake) Logo

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Popular Clinic! Booked on Solv 9 times today

Highlights

Modern patient experience

Mobile check-in, Online paperwork

Overview

Book an appointment at Baylor Scott & White Urgent Care+ - Hillcrest (Crosslake). Baylor Scott & White Urgent Care+ is an urgent care center in Waco, located at 5400 Crosslake Pkwy, #300.

Offering convenient urgent care services in a comfortable setting, and a proud partner of Solv, Baylor Scott & White Urgent Care+ ensures that your medical needs are addressed promptly and efficiently. We are open 7 days a week, catering to non-emergent healthcare conditions without the need for an emergency room visit.

At Baylor Scott & White Urgent Care+, we provide a broad range of services, all handled by our experienced medical professionals. Our facility boasts state-of-the-art medical equipment and a comfortable waiting area, ensuring your visit is pleasant and effective.

What sets Baylor Scott & White Urgent Care+ apart is the ability to book your visit online in real-time via Solv, significantly reducing your wait time and streamlining your experience. Walk-ins are welcome, but we encourage online bookings to make your visit as quick and stress-free as possible.

Location

5400 Crosslake Pkwy

#300

Waco, TX, 76712

Get directions

Office hours

Central Standard Time (CDT)

Sun

8:00 am - 4:00 pm

Mon

8:00 am - 8:00 pm

Tue

8:00 am - 8:00 pm

Wed

8:00 am - 8:00 pm

Thu

8:00 am - 8:00 pm

Fri

8:00 am - 8:00 pm

Sat

8:00 am - 4:00 pm

Open now

Insurance and payments

Insurance

While Baylor Scott & White Urgent Care+ partners with the below insurances, we recommend giving your insurance provider a call to confirm coverage and benefits.

Aetna
Anthem
Blue Cross Blue Shield
Cigna
Humana
Medicaid
Medicare
PPO
Self-Pay
TRICARE
Triwest
United Healthcare

Self-pay

This location accepts payment without insurance. Self-pay prices include an office visit charge unless noted.

Patient ratings and reviews

4.9

Overall rating

Wait time

4.8

Quality of care

4.7

Bedside manner

5.0

Staff friendliness

4.9

Facility cleanliness

5.0

What patients are saying...

5.0

Every time I go to this urgent care center I’ve always been treated with kindness and respect. I don’t even have one complaint!

Madison D.

Nov 7, 2025

Verified

5.0

Office staff very friendly and efficient. Had symptoms of UTI and was treated timely.

Betty H.

Oct 5, 2025

Verified

5.0

This facility is hospital clean and easy to access.  The staff is friendly and caring.  I was in and out in an hour.  I definitely recommend this urgent care.

Christine B.

Oct 4, 2025

Verified

4.0

I fell and cut my leg In three places   Needed an antibodies but nurse said To go to my primary next day.  They gave me an antibodies and tetanus shot. My doctor said it was beginning to be septic.     I cannot tell you how bad my leg hurts. It has green puss in it. It is hot to the touch. My Doctor said your staff should have taken better care of me.

Brenda B.

Aug 26, 2025

Verified

5.0

Had a small outbreak of poison ivy, was able to get in within 30 minutes and get steroid cream. Within two days the outbreak was worse and covered my whole body. I called back, was able to get in immediately and given shots and medication to get better. Great customer service.

Thomas R.

Aug 14, 2025

Verified

4.0

Front staff needs work with friendliness. PA & MA were both great. Wait time was LONG once you get in the back. No follow up call on how the patient is doing after visit. Patients would appreciate that. Just a tip!

Brittany P.

Aug 11, 2025

Verified

5.0

This was a work injury visit and the paperwork is insane. The staff took excellent care of my needs, and took their time to make sure all the appropriate paperwork was sent in.

Jessica S.

Jun 28, 2025

Verified

5.0

Went in to be seen for what turned out to be a sinus infection. My only complaint is that my prescription was sent to the wrong pharmacy. I listed a CVS pharmacy on the online paperwork I filled out. However, my prescription was sent to a Walgreens.

Maria C.

Jun 27, 2025

Verified

All reviews are opinions of patients and do not represent the opinions of Solv.

Frequently Asked Questions

How do patients rate Baylor Scott & White Urgent Care+ in reviews?

31 patients have shared ratings for Baylor Scott & White Urgent Care+ in Waco on Solv. The average rating is 4.9 out of 5. That includes 4.8 for wait-time, 4.7 for quality of care, 5.0 for bedside manner, 4.9 for staff friendliness, and 5.0 for facility cleanliness. You can read all the individual patient reviews on Baylor Scott & White Urgent Care+'s profile.

How do I make a booking at Baylor Scott & White Urgent Care+, Hillcrest (Crosslake)?

You can book a visit with Baylor Scott & White Urgent Care+ directly through Solv. The clinic also accepts walk-in patients, however, booking in advance usually minimizes your wait time, allowing you to get in and out of the urgent care quicker.

What insurance does Baylor Scott & White Urgent Care+ accept?

Baylor Scott & White Urgent Care+ accepts Aetna, Anthem, Blue Cross Blue Shield, Cigna, Humana, Medicaid, Medicare, PPO, Self-Pay, TRICARE, Triwest, United Healthcare. Depending on your specific insurance plan, your out of pocket visit cost will vary. Contact the clinic directly for further details.

How much does an urgent care visit cost at Baylor Scott & White Urgent Care+

Depending on insurance status and whether Baylor Scott & White Urgent Care+ is in-network with your specific plan, an urgent care visit to this location may vary. Generally speaking, a co-pay for the visit itself will range from $35-100 with lab tests and other services possibly increasing that total. Without insurance, the self-pay price of a visit will likely be between $100-250 depending on the reason for visit or prescribed treatment plan. Additional services such as lab tests, x-rays, medications, and other services may be additional costs. Please make sure to talk with your provider about the costs prior to receiving treatment.

What are the primary services of Baylor Scott & White Urgent Care+, Hillcrest (Crosslake)?

As an urgent care center, Baylor Scott & White Urgent Care+ treats a range of non-emergent injuries and illnesses, as well as provides certain preventative care. More specifically, Baylor Scott & White Urgent Care+ will provide annual exams and sports physicals, general lab tests and screenings, and diagnose and treat routine conditions like the common cold, flu, infections, rashes, allergies, strep throat, and more.

Where is Baylor Scott & White Urgent Care+, Hillcrest (Crosslake) located?

Baylor Scott & White Urgent Care+ is located at 5400 Crosslake Pkwy in Waco and serves patients throughout the area.

Is Baylor Scott & White Urgent Care+, Hillcrest (Crosslake) open on the weekends?

Yes. Baylor Scott & White Urgent Care+ is open on weekends including Saturday 8:00 am - 4:00 pm and Sunday 8:00 am - 4:00 pm.

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The content provided here and elsewhere on the Solv Health site or mobile app is provided for general informational purposes only. It is not intended as, and Solv Health, Inc. does not provide, medical advice, diagnosis or treatment. Always contact your healthcare provider directly with any questions you may have regarding your health or specific medical advice.

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