Solv Commits to Support Veterans Finding VA Authorized Urgent Care

Solv Commits to Support Veterans Finding VA Authorized Urgent Care

In May 2017, nearly one month after we announced Solv to the world, I was doing something non-standard for SF based start-up tech founder. I was knocking on doors on Capitol Hill trying to understand why a recent law didn't extend Veteran’s benefits to urgent care facilities, but instead only to retail clinic locations across the country. 

Some backstory to help connect the dots – in 2000, I was a staffer on the late, great Senator John McCain’s presidential campaign. Riding the Straight Talk Express, I got the incredible opportunity to meet Veteran’s from New Hampshire to South Carolina at campaign events. They turned up to support their fellow Veteran at all hours of the day and night when the Straight Talk Express bus rolled through town, and one consistent question I heard over and over was why their healthcare wasn’t a policy priority. 

So fast forward to 2017, I’d started a company focused on providing consumers with access, control and convenience in their everyday healthcare experience. And I wondered why Veterans were still excluded the opportunity to see a provider today, within hours, versus their average 22.5-day wait for an appointment at the VA. 

While Americans have started to look to convenient care – and especially urgent care – as an access point where their traditional options had failed them, Veterans were left with very few accessible options. 

Enter the VA MISSION Act of 2018. Two years after my visit to Senator Flake’s office, it appears that sensible voices had prevailed: as of June 6, 2019, Veterans would be able to access both retail and urgent care clinics in their communities without a referral through a new urgent care benefit. 

So to join the red white and blue chorus that arrives each July, I’m excited to announce that Solv is making a commitment to Veterans across the United States, doing our part in ensuring quality care is no more than a few simple taps away on your phone.  

We’ve created a dedicated portal as a starting point, looking at the thousands of urgent care and retail locations in the country that are currently a VA authorized urgent care provider, contracted through TriWest. Visit:

No doubt that other directories already exist, namely through TriWest, but like every other service Solv provides, we are focused on meeting consumer demands. In this case Veterans are the consumer. Our mission is to ensure they can not only find the clinics that provide the care they need, but to book their doctors visits online and have an exceptional patient experience. 

Many national and larger regional clinic groups already contracted through TriWest, including retail clinics like CVS MinuteClinic and Walgreens Healthcare Clinic, as well as urgent care groups including FastMed, NextCare, AFC, Urgent Team, MedExpress, and more. In total, more than 3,000 clinics are now in the VA’s contract network with more being authorized each week. 

If your urgent care center is a VA authorized urgent care provider, ensure your are identified as such on our app by claiming your clinic(s).

If you are not yet contracted to be part of the VA’s Community Care Program, you can apply through TriWest today.

Explore our full series on the State of American Healthcare

Part 1: Veteran Care
Part 2: Accessibility
Part 3: Costs
Part 4: Clinic Staff

State of American Healthcare: Costs State of American Healthcare: Costs State of American Healthcare: Accessibility State of American Healthcare: Accessibility

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