Patient Times for Urgent Care

The provider's guide to the patient's mind.

Solv Acquires New Patients & Increases Loyalty with Online Bookings
Case Studies

Solv Acquires New Patients & Increases Loyalty with Online Bookings

MultiCare grows their urgent care brands and improves reputation with Solv In a highly competitive market operating four different urgent care brands, a large, centralized health system was able to simplify clinic operations, improve patient experience, and ultimately increase revenue by using So

Solv Increases Patient Satisfaction Scores by Reducing Wait Times
Case Studies

Solv Increases Patient Satisfaction Scores by Reducing Wait Times

Patients at Renown Health get fast care and leave more 5-star reviews Renown Health, a leading not-for-profit hospital system in Reno, NV, partnered with Solv to improve their patient experience and increase operational efficiencies through urgent care scheduling & queuing, telemedicine servi

Solv Commits to Support Veterans Access to Same Day Healthcare
Industry Updates

Solv Commits to Support Veterans Access to Same Day Healthcare

In May 2017, nearly one month after we announced Solv to the world, I was doing something non-standard for a San Francisco based start-up founder. I was knocking on doors on Capitol Hill trying to understand how Congress was thinking about providing healthcare access to Veterans, and wondering what

Solv’s Clinic Analytics magnifies urgent care reporting and insights
Clinic Operations

Solv’s Clinic Analytics magnifies urgent care reporting and insights

Consumer expectations continue to expand, as does the weight of their impact. As a result, the need for businesses - including urgent care - to capture and interpret data increases. A couple examples: You have two clinics, one with a line out the door while the other sits idly. Once you realize thi

UCA teams up with Solv to help patients find leading urgent care centers
Industry Updates

UCA teams up with Solv to help patients find leading urgent care centers

At Solv, we’ve closely tracked the rapid rise of convenient healthcare providers across the US over the past decade. These convenient options have grown to include retail clinics found in drugstores, primary care offices seeing walk-in patients, specialists, and dental providers offering same-day ca

7 Patient Trends Urgent Care Clinics Need to Master
Patient Experience

7 Patient Trends Urgent Care Clinics Need to Master

Consumerism continues to permeate every economic sector, and healthcare is no exception. Along with excellent healthcare services, your patients are searching for personalized service, convenience, and punctuality. Adjusting your clinic’s practices to meet these desires can have a major impact on

The Mobilization of Healthcare: How to Succeed with Your Urgent Care
Practice Growth

The Mobilization of Healthcare: How to Succeed with Your Urgent Care

Emerging technology has brought about tremendous steps forward in healthcare. From genome sequencing to holograms used in surgery, groundbreaking innovations are improving the ability of general physicians and specialists alike to treat their patients optimally. Despite high-tech advancements disr

Generational Differences and How to Make Every Urgent Care Patient Happy
Patient Experience

Generational Differences and How to Make Every Urgent Care Patient Happy

Healthcare is a prime concern for individuals of all ages. The world is in constant change, so unsurprisingly, the mindset and habits of consumers change with it. For instance, these days, there's increasing importance put on technology, the growing population, and costs. So, for healthcare provi

5 Secrets to a Happier Urgent Care Staff and More Loyal Patients
Clinic Operations

5 Secrets to a Happier Urgent Care Staff and More Loyal Patients

A happy staff and more loyal patients are within your reach. You just need the right formula. That is why Solv has put together five important secrets that will guide you toward the path of success.  Secret #1: Morale Matters One of our partners, Dr. Mike Cowan of Pediatric Urgent Care Center of F

Managing an Urgent Care Front Desk and Putting the Patient First
Clinic Operations

Managing an Urgent Care Front Desk and Putting the Patient First

Have you ever seen a disorganized reception area at a clinic? Phones were probably ringing for long periods and patients were likely angry if no one was available to assist them. However, in a more professional setting that's pro-active about care, the waiting area is clean, phones are promptly an

NiteHawk Pediatric Urgent Care Responds to Telemed Demand with Solv

NiteHawk Pediatric Urgent Care Responds to Telemed Demand with Solv

As consumers continue to demand greater access to healthcare providers and adopt new technology to support their needs, providers are answering the call… literally.  Telemedicine, which allows providers to remotely diagnose and treat certain illnesses through digital devices, has been growing rapid

Solv + Calibrater = Complete Patient Experience for Urgent Care

Solv + Calibrater = Complete Patient Experience for Urgent Care

We spend nearly all of our time at Solv’s thinking about how we can work together with the convenient care industry to help improve the healthcare experience for consumers. As we work with more and more urgent care centers across the country, we’ve learned how important is to not only enable these h

State of American Healthcare: The Staff Experience

State of American Healthcare: The Staff Experience

This is Part 4 concluding our series on the State of American Healthcare. Don't miss the previous editions on Veteran Care, Accessibility, and Costs of U.S. healthcare. “Please rate your experience. Would you recommend us?” Questions of this sort may be something you’re used to asking patients. B

View More Articles