Patient Times for Convenient Care

The provider's guide to the patient's mind.

Montgomery County Enables Community Wide COVID Testing Using Solv
Case Studies

Montgomery County Enables Community Wide COVID Testing Using Solv

At the beginning of January, as the very first COVID-19 cases were reported in the U.S., health officials in Montgomery County, Pennsylvania began monitoring the virus spread and preparing for their local response to it. As federal funding became available through the CARES Act, the County rolled ou

5 Strategies to Effectively Manage a Surge of Patients This Holiday Season
Urgent Care

5 Strategies to Effectively Manage a Surge of Patients This Holiday Season

This week, Solv has seen record breaking traffic from patients to our app, up 4x since October, with 40% of that traffic consistently being COVID-test related. With this increased demand, the Urgent Care industry has been receiving unprecedented patient volumes, leading to outrageous wait times and

CityLife Health Partners with Solv to Expand their Service Population in Response to COVID-19
Case Studies

CityLife Health Partners with Solv to Expand their Service Population in Response to COVID-19

As primary care offices nationwide were closing in the wake of COVID, CityLife Health Clinic Manager Ruthann Anderson and her team recognized an urgent community need for accessible care. The four CityLife clinics offer care to typically underserved populations in Philadelphia and Newark and, prior

Best-in-Class on a Budget: Affordable Tips for a Luxury Healthcare Experience
Practice Growth

Best-in-Class on a Budget: Affordable Tips for a Luxury Healthcare Experience

Solv CEO Heather Fernandez recently met with Gerard Van Grinsven to discuss best practices for creating an unrivalled healthcare experience. With a Ritz-Carlton hotelier’s background, Gerard takes credit for fostering Henry Ford West Bloomfield Hospital’s unrivalled, award-winning dedication to p

Creating a Luxury Consumer Health Experience: Lessons from a Hotel Executive
Industry Updates

Creating a Luxury Consumer Health Experience: Lessons from a Hotel Executive

The COVID crisis has forced a shift to consumer-centric healthcare; operators must offer a competitive experience to survive in the newly-competitive market. Solv CEO Heather Fernandez recently met with Gerard Van Grinsven to discuss the best practices for creating an unrivalled healthcare experi

Calculate the Real Cost of Long Patient Wait Times this Cold and Flu Season
Patient Experience

Calculate the Real Cost of Long Patient Wait Times this Cold and Flu Season

Benjamin Franklin first wrote the aphorism, “time is money” in an essay published in 1748, and over 250 years later, it remains true. Consumers have a finite amount of time that they can spend every day working, exercising, or caring for loved ones. Seeking care can already be a daunting task for pa

Does your EHR pass the interoperability test?
Clinic Operations

Does your EHR pass the interoperability test?

Solv’s new Robotic Automation technology opens up closed EHRs and unlocks opportunities for healthcare innovation Over the past decade, many EHRs have slowly adopted new standards of interoperability, and are now providing open integrations with outside technologies. For those EHRs who haven’t take

The Changes that Healthcare Operators Need to Make Coming into This Year’s Flu Season
Clinic Operations

The Changes that Healthcare Operators Need to Make Coming into This Year’s Flu Season

“It was the best of times, it was the worst of times...it was the season of light, it was the season of darkness, it was the spring of hope, it was the winter of despair”. Although written over 160 years ago by Charles Dickens, this opening line to A Tale of Two Cities, could not be more applicable

Solv opens up COVID testing access to Michigan residents
Industry Updates

Solv opens up COVID testing access to Michigan residents

We've learned a lot from managing over 1 million COVID test visits across the country since March. Managing volume matters. Efficient registration matters. People love firefighters. It’s imperative to support what’s needed to re-open the country, so when we had the opportunity to work with Michigan

Maximize ROI of Your Healthcare Marketing
Practice Growth

Maximize ROI of Your Healthcare Marketing

Highlights: Every marketing initiative you invest in - whether online or offline - should be planned and implemented to track patient conversion and acquisition Map out conversion funnels for each campaign illustrating the different touchpoints people engage with on their road to booking an appo

Increasing access to COVID tests with the UCA, Apple Maps, and Castlight
Industry Updates

Increasing access to COVID tests with the UCA, Apple Maps, and Castlight

Since the COVID-19 pandemic began, the urgent care industry has dramatically scaled its testing capabilities. It’s estimated that over 10,000 centers across the country now perform millions of COVID tests each month. However, we are still seeing that many states across the country are not yet meetin

Maximize Your Marketing Budget to Aquire New Patients
Practice Growth

Maximize Your Marketing Budget to Aquire New Patients

As you adopt new operating strategies to reflect changing consumer demand, your marketing efforts may fall by the wayside. Your budget may simply be stretched thinner than usual in the face of fluctuating patient volume and the cost of new technology. Nevertheless, marketing remains a crucial inve

Master Your Contactless Patient Experience
Patient Experience

Master Your Contactless Patient Experience

The Case for Contactless Ambulatory visit volumes fell between 55% and 70% with the onset of the COVID-19 pandemic, forcing an upheaval in the typical modus operandi in healthcare. Telemedicine has helped return visit volumes to parity with pre-COVID-19 levels, making up 7% to 10% of visits. D

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