Patient Times for Convenient Care
The provider's guide to the patient's mind.
Clinic Operations
The Changes that Healthcare Operators Need to Make Coming into This Year’s Flu Season
“It was the best of times, it was the worst of times...it was the season of light, it was the season of darkness, it was the spring of hope, it was the winter of despair”. Although written over 160 years ago by Charles Dickens, this opening line to A Tale of Two Cities, could not be more applicable
Industry Updates
Solv opens up COVID testing access to Michigan residents
We've learned a lot from managing over 1 million COVID test visits across the country since March. Managing volume matters. Efficient registration matters. People love firefighters. It’s imperative to support what’s needed to re-open the country, so when we had the opportunity to work with Michigan
Practice Growth
Maximize ROI of Your Healthcare Marketing
Highlights: Every marketing initiative you invest in - whether online or offline - should be planned and implemented to track patient conversion and acquisition Map out conversion funnels for each campaign illustrating the different touchpoints people engage with on their road to booking an appo
Industry Updates
Increasing access to COVID tests with the UCA, Apple Maps, and Castlight
Since the COVID-19 pandemic began, the urgent care industry has dramatically scaled its testing capabilities. It’s estimated that over 10,000 centers across the country now perform millions of COVID tests each month. However, we are still seeing that many states across the country are not yet meetin
Practice Growth
Maximize Your Marketing Budget to Aquire New Patients
As you adopt new operating strategies to reflect changing consumer demand, your marketing efforts may fall by the wayside. Your budget may simply be stretched thinner than usual in the face of fluctuating patient volume and the cost of new technology. Nevertheless, marketing remains a crucial inve
Patient Experience
Master Your Contactless Patient Experience
The Case for Contactless Ambulatory visit volumes fell between 55% and 70% with the onset of the COVID-19 pandemic, forcing an upheaval in the typical modus operandi in healthcare. Telemedicine has helped return visit volumes to parity with pre-COVID-19 levels, making up 7% to 10% of visits. D
Urgent Care
Solv Goes Full Contactless: Your Front Desk, Re-Imagined
Solv is excited to announce the release of contactless check-in. Our newest feature will complement our current touch-free offerings, allowing providers to fully virtualize their front desk, maximizing customer safety and satisfaction when it matters most. Your Front Desk Re-Imagined The front de
Clinic Operations
6 tips for optimizing community-based COVID-19 testing
Recent data from the Covid Tracking Project report a national daily average of 802,000 tests, compared to the 2.2 million daily test target set by researchers from the Harvard Global Health Institute. To increase testing to the level considered necessary to stop the spread of COVID-19, communiti
Primary Care
Hybrid Care: How to Effectively Incorporate Telemedicine into Your Primary Care Practice
Solv is committed to providing the primary care industry with easy-to-use solutions that will accelerate the safe treatment of patients during and after COVID-19. While we are deeply rooted in consumer research and invested in patient satisfaction, we developed our system with providers in mind. W
Case Studies
Webinar: A case study of the City of Seattle's COVID-19 testing program
The City of Seattle was ground zero fo the COVID-19 pandemic in the US and they've been recognized a national leader in their response and testing strategies ever since. Solv has been both fortunate enough to work alongside them as they ramped up their testing efforts, and to have them join us in sh
Clinic Operations
Contactless Clinic Experiences and a New Way Forward
Cafes. Libraries. Retail centers. The Taco Bell down the street, the locally-owned liquor store on the corner. They all have something in common: a contactless consumer experience. Contactless is everywhere - for retail and food service, the transition to a more consumer-friendly, touchless shopping
Patient Experience
3 ways to support a consumer-centric approach to COVID-19 testing
Aligning patient demand and testing capacity continues to be one of the most significant barriers to building a scalable care infrastructure as the country continues battling COVID-19. Uncertainty around where to get tested, confusion about the overall process, and a lack of clarity on cost lead to
Clinic Operations
Consumer behavior is driving a hybrid approach to healthcare delivery
As states begin reopening and social and medical distancing restrictions are relaxed, the emerging question is the lasting impact of coronavirus on how care is delivered. In order to keep providers, patients, and communities safe, consumers and medical professionals shifted seemingly overnight to vi