Patient Times

The provider's guide to the patient's mind.

7 Patient Trends Urgent Care Clinics Need to Master

7 Patient Trends Urgent Care Clinics Need to Master

Consumerism continues to permeate every economic sector, and healthcare is no exception. Along with excellent healthcare services, your patients are searching for personalized service, convenience, and punctuality. Adjusting your clinic’s practices to meet these desires can have a major impact ...

The Mobilization of Healthcare: How to Succeed with Your Urgent Care

The Mobilization of Healthcare: How to Succeed with Your Urgent Care

Emerging technology has brought about tremendous steps forward in healthcare. From genome sequencing to holograms used in surgery, groundbreaking innovations are improving the ability of general physicians and specialists alike to treat their patients optimally. Despite high-tech advancements d...

Generational Differences and How to Make Every Urgent Care Patient Happy

Generational Differences and How to Make Every Urgent Care Patient Happy

Healthcare is a prime concern for individuals of all ages. The world is in constant change, so unsurprisingly, the mindset and habits of consumers change with it. For instance, these days, there's increasing importance put on technology, the growing population, and costs. So, for healthcare pr...

5 Secrets to a Happier Urgent Care Staff and More Loyal Patients

5 Secrets to a Happier Urgent Care Staff and More Loyal Patients

A happy staff and more loyal patients are within your reach. You just need the right formula. That is why Solv has put together five important secrets that will guide you toward the path of success.  Secret #1: Morale Matters One of our partners, Dr. Mike Cowan of Pediatric Urgent Care Center o...

Managing an Urgent Care Front Desk and Putting the Patient First

Managing an Urgent Care Front Desk and Putting the Patient First

Have you ever seen a disorganized reception area at a clinic? Phones were probably ringing for long periods and patients were likely angry if no one was available to assist them. However, in a more professional setting that's pro-active about care, the waiting area is clean, phones are promptly...

NiteHawk Pediatric Urgent Care Responds to Telemed Demand with Solv

NiteHawk Pediatric Urgent Care Responds to Telemed Demand with Solv

As consumers continue to demand greater access to healthcare providers and adopt new technology to support their needs, providers are answering the call… literally.  Telemedicine, which allows providers to remotely diagnose and treat certain illnesses through digital devices, has been growing ra...

Solv + Calibrater = Complete Patient Experience for Urgent Care

Solv + Calibrater = Complete Patient Experience for Urgent Care

We spend nearly all of our time at Solv’s thinking about how we can work together with the convenient care industry to help improve the healthcare experience for consumers. As we work with more and more urgent care centers across the country, we’ve learned how important is to not only enable thes...

State of American Healthcare: The Staff Experience

State of American Healthcare: The Staff Experience

This is Part 4 concluding our series on the State of American Healthcare. Don't miss the previous editions on Veteran Care, Accessibility, and Costs of U.S. healthcare. “Please rate your experience. Would you recommend us?” Questions of this sort may be something you’re used to asking patients...

State of American Healthcare: Costs

State of American Healthcare: Costs

Part three of a four-part series taking a look at the State of American Healthcare. Don't miss parts one and two on Veterans Care and Accessibility, respectively Let’s face it, healthcare in America is expensive. In 2018, Americans spent $3.7 trillion on health services. That was an increase o...

State of American Healthcare: Accessibility

State of American Healthcare: Accessibility

Part two of a four-part series taking a look at the State of American Healthcare. Don't miss part one on Veterans Care. About 60 million people, or 1 in 5 Americans, live in rural areas. While countryside living has many benefits, rural communities are increasingly seeing challenges in accessi...

7 Patient Trends Urgent Care Clinics Need to Master

7 Patient Trends Urgent Care Clinics Need to Master

Consumerism continues to permeate every economic sector, and healthcare is no exception. Along with excellent healthcare services, your patients are searching for personalized service, convenience, and punctuality. Adjusting your clinic’s practices to meet these desires can have a major impact ...

The Mobilization of Healthcare: How to Succeed with Your Urgent Care

The Mobilization of Healthcare: How to Succeed with Your Urgent Care

Emerging technology has brought about tremendous steps forward in healthcare. From genome sequencing to holograms used in surgery, groundbreaking innovations are improving the ability of general physicians and specialists alike to treat their patients optimally. Despite high-tech advancements d...

Generational Differences and How to Make Every Urgent Care Patient Happy

Generational Differences and How to Make Every Urgent Care Patient Happy

Healthcare is a prime concern for individuals of all ages. The world is in constant change, so unsurprisingly, the mindset and habits of consumers change with it. For instance, these days, there's increasing importance put on technology, the growing population, and costs. So, for healthcare pr...

5 Secrets to a Happier Urgent Care Staff and More Loyal Patients

5 Secrets to a Happier Urgent Care Staff and More Loyal Patients

A happy staff and more loyal patients are within your reach. You just need the right formula. That is why Solv has put together five important secrets that will guide you toward the path of success.  Secret #1: Morale Matters One of our partners, Dr. Mike Cowan of Pediatric Urgent Care Center o...

Managing an Urgent Care Front Desk and Putting the Patient First

Managing an Urgent Care Front Desk and Putting the Patient First

Have you ever seen a disorganized reception area at a clinic? Phones were probably ringing for long periods and patients were likely angry if no one was available to assist them. However, in a more professional setting that's pro-active about care, the waiting area is clean, phones are promptly...

NiteHawk Pediatric Urgent Care Responds to Telemed Demand with Solv

NiteHawk Pediatric Urgent Care Responds to Telemed Demand with Solv

As consumers continue to demand greater access to healthcare providers and adopt new technology to support their needs, providers are answering the call… literally.  Telemedicine, which allows providers to remotely diagnose and treat certain illnesses through digital devices, has been growing ra...

Solv + Calibrater = Complete Patient Experience for Urgent Care

Solv + Calibrater = Complete Patient Experience for Urgent Care

We spend nearly all of our time at Solv’s thinking about how we can work together with the convenient care industry to help improve the healthcare experience for consumers. As we work with more and more urgent care centers across the country, we’ve learned how important is to not only enable thes...

State of American Healthcare: The Staff Experience

State of American Healthcare: The Staff Experience

This is Part 4 concluding our series on the State of American Healthcare. Don't miss the previous editions on Veteran Care, Accessibility, and Costs of U.S. healthcare. “Please rate your experience. Would you recommend us?” Questions of this sort may be something you’re used to asking patients...

State of American Healthcare: Costs

State of American Healthcare: Costs

Part three of a four-part series taking a look at the State of American Healthcare. Don't miss parts one and two on Veterans Care and Accessibility, respectively Let’s face it, healthcare in America is expensive. In 2018, Americans spent $3.7 trillion on health services. That was an increase o...

State of American Healthcare: Accessibility

State of American Healthcare: Accessibility

Part two of a four-part series taking a look at the State of American Healthcare. Don't miss part one on Veterans Care. About 60 million people, or 1 in 5 Americans, live in rural areas. While countryside living has many benefits, rural communities are increasingly seeing challenges in accessi...

7 Patient Trends Urgent Care Clinics Need to Master

7 Patient Trends Urgent Care Clinics Need to Master

Consumerism continues to permeate every economic sector, and healthcare is no exception. Along with excellent healthcare services, your patients are searching for personalized service, convenience, and punctuality. Adjusting your clinic’s practices to meet these desires can have a major impact ...

The Mobilization of Healthcare: How to Succeed with Your Urgent Care

The Mobilization of Healthcare: How to Succeed with Your Urgent Care

Emerging technology has brought about tremendous steps forward in healthcare. From genome sequencing to holograms used in surgery, groundbreaking innovations are improving the ability of general physicians and specialists alike to treat their patients optimally. Despite high-tech advancements d...

Generational Differences and How to Make Every Urgent Care Patient Happy

Generational Differences and How to Make Every Urgent Care Patient Happy

Healthcare is a prime concern for individuals of all ages. The world is in constant change, so unsurprisingly, the mindset and habits of consumers change with it. For instance, these days, there's increasing importance put on technology, the growing population, and costs. So, for healthcare pr...

5 Secrets to a Happier Urgent Care Staff and More Loyal Patients

5 Secrets to a Happier Urgent Care Staff and More Loyal Patients

A happy staff and more loyal patients are within your reach. You just need the right formula. That is why Solv has put together five important secrets that will guide you toward the path of success.  Secret #1: Morale Matters One of our partners, Dr. Mike Cowan of Pediatric Urgent Care Center o...

Managing an Urgent Care Front Desk and Putting the Patient First

Managing an Urgent Care Front Desk and Putting the Patient First

Have you ever seen a disorganized reception area at a clinic? Phones were probably ringing for long periods and patients were likely angry if no one was available to assist them. However, in a more professional setting that's pro-active about care, the waiting area is clean, phones are promptly...

NiteHawk Pediatric Urgent Care Responds to Telemed Demand with Solv

NiteHawk Pediatric Urgent Care Responds to Telemed Demand with Solv

As consumers continue to demand greater access to healthcare providers and adopt new technology to support their needs, providers are answering the call… literally.  Telemedicine, which allows providers to remotely diagnose and treat certain illnesses through digital devices, has been growing ra...

Solv + Calibrater = Complete Patient Experience for Urgent Care

Solv + Calibrater = Complete Patient Experience for Urgent Care

We spend nearly all of our time at Solv’s thinking about how we can work together with the convenient care industry to help improve the healthcare experience for consumers. As we work with more and more urgent care centers across the country, we’ve learned how important is to not only enable thes...

State of American Healthcare: The Staff Experience

State of American Healthcare: The Staff Experience

This is Part 4 concluding our series on the State of American Healthcare. Don't miss the previous editions on Veteran Care, Accessibility, and Costs of U.S. healthcare. “Please rate your experience. Would you recommend us?” Questions of this sort may be something you’re used to asking patients...

State of American Healthcare: Costs

State of American Healthcare: Costs

Part three of a four-part series taking a look at the State of American Healthcare. Don't miss parts one and two on Veterans Care and Accessibility, respectively Let’s face it, healthcare in America is expensive. In 2018, Americans spent $3.7 trillion on health services. That was an increase o...

State of American Healthcare: Accessibility

State of American Healthcare: Accessibility

Part two of a four-part series taking a look at the State of American Healthcare. Don't miss part one on Veterans Care. About 60 million people, or 1 in 5 Americans, live in rural areas. While countryside living has many benefits, rural communities are increasingly seeing challenges in accessi...