Patient Times for Convenient Care
The provider's guide to the patient's mind.
Clinic Operations
6 tips for optimizing community-based COVID-19 testing
Recent data from the Covid Tracking Project report a national daily average of 802,000 tests, compared to the 2.2 million daily test target set by researchers from the Harvard Global Health Institute. To increase testing to the level considered necessary to stop the spread of COVID-19, communiti
Primary Care
Hybrid Care: How to Effectively Incorporate Telemedicine into Your Primary Care Practice
Solv is committed to providing the primary care industry with easy-to-use solutions that will accelerate the safe treatment of patients during and after COVID-19. While we are deeply rooted in consumer research and invested in patient satisfaction, we developed our system with providers in mind. W
Case Studies
Webinar: A case study of the City of Seattle's COVID-19 testing program
The City of Seattle was ground zero fo the COVID-19 pandemic in the US and they've been recognized a national leader in their response and testing strategies ever since. Solv has been both fortunate enough to work alongside them as they ramped up their testing efforts, and to have them join us in sh
Clinic Operations
Contactless Clinic Experiences and a New Way Forward
Cafes. Libraries. Retail centers. The Taco Bell down the street, the locally-owned liquor store on the corner. They all have something in common: a contactless consumer experience. Contactless is everywhere - for retail and food service, the transition to a more consumer-friendly, touchless shopping
Patient Experience
3 ways to support a consumer-centric approach to COVID-19 testing
Aligning patient demand and testing capacity continues to be one of the most significant barriers to building a scalable care infrastructure as the country continues battling COVID-19. Uncertainty around where to get tested, confusion about the overall process, and a lack of clarity on cost lead to
Clinic Operations
Consumer behavior is driving a hybrid approach to healthcare delivery
As states begin reopening and social and medical distancing restrictions are relaxed, the emerging question is the lasting impact of coronavirus on how care is delivered. In order to keep providers, patients, and communities safe, consumers and medical professionals shifted seemingly overnight to vi
Clinic Operations
Telemedicine Reimbursement: A Guide to Payment Parity and Covered Services
Every day, as new developments around COVID-19’s impact continue to be discovered, policymakers have rolled back once strict telemedicine regulations in an effort to expand access to healthcare services, while promoting social and medical distancing. With the new changes, understanding the intri
Urgent Care
The New Frontier of Urgent Care: Enable mobile payment for today’s crisis and beyond
Solv is proud to announce that Solv Pay, a mobile payment functionality, will be available to all partners using our professional patient experience platform. Your service at the frontlines during and in the wake of this crisis has not gone unnoticed - making Solv Pay access complimentary is just
Urgent Care
The New Frontier of Urgent Care: A Contactless Patient Experience
In the past month, patients have begun emerging from the fallout of the national response to COVID-19 and are trickling back into urgent care centers. This comes as no surprise, as state-mandated shelter-in-place orders are being altered, and, in some cases, rescinded. But patients appear to be ap
Urgent Care
The New Frontier of Urgent Care: A Blog Series
In the wake of the devastating COVID-19 pandemic, things are slowly beginning to normalize: consumers are returning to their normal routines, states nationwide are beginning to change shelter-in-place policies and businesses are hesitantly reopening their doors. For many industries, recovery from t
Case Studies
MultiCare mobilizes scalable, sustainable COVID-19 care delivery with Solv
As Seattle became ground zero of the pandemic in the US, MultiCare developed best practices for other health systems around the country. The largest community-based, locally governed health system in Washington state, MultiCare Health System, was one of the first on the frontlines when COVID-19 rea
Clinic Operations
COVID-19 and the Rise of Telemed for Urgent Care
Over the past few weeks, we've been closely watching the impact the novel coronavirus COVID-19 has had on the urgent and convenient care communities. In particular, we've been tracking a major shift in patient adoption of virtual care, or telemedicine. This week, we wanted to share the initial data
Case Studies
Solv Acquires New Patients & Increases Loyalty with Online Bookings
MultiCare grows their urgent care brands and improves reputation with Solv In a highly competitive market operating four different urgent care brands, a large, centralized health system was able to simplify clinic operations, improve patient experience, and ultimately increase revenue by using So