Patient Times for Convenient Care
The provider's guide to the patient's mind.
Case Studies
MultiCare mobilizes scalable, sustainable COVID-19 care delivery with Solv
As Seattle became ground zero of the pandemic in the US, MultiCare developed best practices for other health systems around the country. The largest community-based, locally governed health system in Washington state, MultiCare Health System, was one of the first on the frontlines when COVID-19 rea
Clinic Operations
COVID-19 and the Rise of Telemed for Urgent Care
Over the past few weeks, we've been closely watching the impact the novel coronavirus COVID-19 has had on the urgent and convenient care communities. In particular, we've been tracking a major shift in patient adoption of virtual care, or telemedicine. This week, we wanted to share the initial data
Case Studies
Solv Acquires New Patients & Increases Loyalty with Online Bookings
MultiCare grows their urgent care brands and improves reputation with Solv In a highly competitive market operating four different urgent care brands, a large, centralized health system was able to simplify clinic operations, improve patient experience, and ultimately increase revenue by using So
Case Studies
Solv Increases Patient Satisfaction Scores by Reducing Wait Times
Patients at Renown Health get fast care and leave more 5-star reviews Renown Health, a leading not-for-profit hospital system in Reno, NV, partnered with Solv to improve their patient experience and increase operational efficiencies through urgent care scheduling & queuing, telemedicine servi
Industry Updates
Solv Commits to Support Veterans Access to Same Day Healthcare
In May 2017, nearly one month after we announced Solv to the world, I was doing something non-standard for a San Francisco based start-up founder. I was knocking on doors on Capitol Hill trying to understand how Congress was thinking about providing healthcare access to Veterans, and wondering what
Clinic Operations
Solv’s Clinic Analytics magnifies urgent care reporting and insights
Consumer expectations continue to expand, as does the weight of their impact. As a result, the need for businesses - including urgent care - to capture and interpret data increases. A couple examples: You have two clinics, one with a line out the door while the other sits idly. Once you realize thi
Industry Updates
UCA teams up with Solv to help patients find leading urgent care centers
At Solv, we’ve closely tracked the rapid rise of convenient healthcare providers across the US over the past decade. These convenient options have grown to include retail clinics found in drugstores, primary care offices seeing walk-in patients, specialists, and dental providers offering same-day ca
Patient Experience
7 Patient Trends Urgent Care Clinics Need to Master
Consumerism continues to permeate every economic sector, and healthcare is no exception. Along with excellent healthcare services, your patients are searching for personalized service, convenience, and punctuality. Adjusting your clinic’s practices to meet these desires can have a major impact on
Practice Growth
The Mobilization of Healthcare: How to Succeed with Your Urgent Care
Emerging technology has brought about tremendous steps forward in healthcare. From genome sequencing to holograms used in surgery, groundbreaking innovations are improving the ability of general physicians and specialists alike to treat their patients optimally. Despite high-tech advancements disr
Patient Experience
Generational Differences and How to Make Every Urgent Care Patient Happy
Healthcare is a prime concern for individuals of all ages. The world is in constant change, so unsurprisingly, the mindset and habits of consumers change with it. For instance, these days, there's increasing importance put on technology, the growing population, and costs. So, for healthcare provi
Clinic Operations
5 Secrets to a Happier Urgent Care Staff and More Loyal Patients
A happy staff and more loyal patients are within your reach. You just need the right formula. That is why Solv has put together five important secrets that will guide you toward the path of success. Secret #1: Morale Matters One of our partners, Dr. Mike Cowan of Pediatric Urgent Care Center of F
Clinic Operations
Managing an Urgent Care Front Desk and Putting the Patient First
Have you ever seen a disorganized reception area at a clinic? Phones were probably ringing for long periods and patients were likely angry if no one was available to assist them. However, in a more professional setting that's pro-active about care, the waiting area is clean, phones are promptly an
NiteHawk Pediatric Urgent Care Responds to Telemed Demand with Solv
As consumers continue to demand greater access to healthcare providers and adopt new technology to support their needs, providers are answering the call… literally. Telemedicine, which allows providers to remotely diagnose and treat certain illnesses through digital devices, has been growing rapid