4 Takeaways from 2022 ConvUrgentCare Symposium

On-demand medicine is leading a customer experience and access revolution in healthcare through strategic partnerships and sophisticated data insights. Since 2008, the ConvUrgentCare® Symposium has gathered healthcare leaders into a community around the increasing consumerization of medical care.

This year, UCP Merchant Medicine and Solv Health joined forces to bring healthcare innovators the most cutting-edge conference in convenient care.

Dr. Zeev Neuwirth, Physician executive, author, speaker, and host of podcast “Creating a New Healthcare”
Dr. Zeev Neuwirth, Physician executive, author, speaker, and host of podcast “Creating a New Healthcare”

Here’s a recap of what happened at this year’s ConvUrgentCare Symposium.

4 Takeaways from 2022 ConvUrgentCare Symposium

On-demand medicine is leading a customer experience and access revolution in healthcare through strategic partnerships and sophisticated data insights. Since 2008, the ConvUrgentCare® Symposium has gathered healthcare leaders into a community around the increasing consumerization of medical care.

This year, UCP Merchant Medicine and Solv Health joined forces to bring healthcare innovators the most cutting-edge conference in convenient care.

Dr. Zeev Neuwirth, Physician executive, author, speaker, and host of podcast “Creating a New Healthcare”
Dr. Zeev Neuwirth, Physician executive, author, speaker, and host of podcast “Creating a New Healthcare”

Here’s a recap of what happened at this year’s ConvUrgentCare Symposium.

1. Nearly 150 healthcare professionals gathered for this exclusive event

For the 14th annual ConvUrgentCare Symposium, we met at the iconic Hotel Valley Ho in Scottsdale, Arizona. Approximately 150 senior executives who have an interest in on-demand medicine—most of whom are senior leaders from health systems, large medical groups and large urgent care chains gathered to discuss the future of healthcare.

Ash Damle, Founder of Healiom, speaking at the Symposium
Ash Damle, Founder of Healiom, speaking at the Symposium


Executives from brands like Banner Health, NextCare Urgent Care, Next Level Urgent Care, PhysicianOne Urgent Care, Atrium Health, Premier Health, Ochsner Health, UCHealth, and WellSpan Health were all in attendance.

We also invited executives from health plans, private equity, and academia to further build a dynamic experience and community around the on-demand healthcare space.

2. The sessions were enlightening and forward-thinking

The Symposium brings together healthcare leaders for multiple days of forward-thinking talks and conversations to inspire innovations in on-demand healthcare.

This year’s theme was The Decade of Convenient Care. Speaker sessions focused on three key topics: Patient Experience, Strategic Partnerships, and Data Insights.

There were 16 total sessions spread across 3 days of learning. Every presentation was rich with insights and actionable takeaways. Here’s a quick sampling of some of the standout sessions.

Busting Myths and Driving Consumer-Centric Decisions with Data & Analytics
Derek Newell, NextCare

    Derek Newell joined NextCare Holdings in November 2021 as CEO. He has decades of experience in leading digital transformation in healthcare.

    His session went deep into using data to build predictive models in urgent care operations. He discussed what it takes from a leadership perspective to get your operations, medicine, and finance teams aligned.

    A slide from Derek Newell’s talk on consumer-centric decisions with data & analytics
    A slide from Derek Newell’s talk on consumer-centric decisions with data & analytics

    Derek also touched on what it takes to create a great company—according to him, if you want to have a great company, you have to have great people. If you want great people, you have to have a great performance management system.

    Blue Zones: Lessons from the World’s Longest-Lived and a Blueprint for Transforming American Health
    Dan Buettner Jr, Blue Zones

    Dan Buettner discovered five places in the world ­– dubbed blue zones – where people live the longest, and are healthiest: Okinawa, Japan; Sardinia, Italy; Nicoya, Costa Rica; Ikaria, Greece, and Loma Linda, California.

    Dan Buettner Jr. giving a presentation on blue zones
    Dan Buettner Jr. giving a presentation on blue zones


    Dan Buettner Jr., his son and Director of Business Development at Blue Zones, discussed the nine-common diet and lifestyle habits that connect the Blue Zones together in longevity and health. These nine habits could add 12 years of quality life to the average American, all through a science-backed blueprint. 

    What is Uber Doing in Healthcare and Why?
    Zach Clark and Mike Anderson

      Zach Clark, Head of Growth at Uber Health, and Michael Anderson, Alliance Partnerships at Uber Health, discussed Uber’s entry into the healthcare industry. They discussed how nearly 6 million Americans miss medical care in a year due to transportation issues, translating to $150 billion in economic loss.

      Zach Clark and Michael Anderson from Uber Health presenting at ConvUrgentCare Symposium
      Zach Clark and Michael Anderson from Uber Health presenting at ConvUrgentCare Symposium

      This is just a quick sampling of some of the 16 sessions from ConvUrgentCare Symposium! Every single speaker brought forward-thinking content and had actionable takeaways for attendees.

      Post about ConvUrgentCare session on LinkedIn
      Post about ConvUrgentCare session on LinkedIn

      Post about ConvUrgentCare session on LinkedIn
      Post about ConvUrgentCare session on LinkedIn

      3. ConvUrgentCare sponsors provided opportunities to connect

      Of course, you can’t have a great conference without great sponsors. Thanks to our sponsors for supporting the event and providing opportunities for attendees to connect and engage with each other, as well as your products.

      4. Attendees got real value from the Symposium

      Since this was our first year co-hosting, we made sure to survey attendees for feedback. We welcome opportunities to make the event even better next year!

      Attendee asking speaker a question at ConvUrgentCare Symposium
      Attendee asking speaker a question at ConvUrgentCare Symposium


      One theme we heard again and again from attendees was their appreciation for the forward-thinking sessions. The ConvUrgentCare Symposium has been a conference for healthcare leaders and innovators long before we became the co-hosts, and we wanted to stay true to that.

      • “The energy in motivating us in a real way to make a change.”
      • “Great presenters and info”
      • “All of it was great!! I really liked hearing about the value of partnerships to scale.”
      • “The overall knowledge and vision for a better system and better patient care.”
      • “Loved all the content and the timing of all the sessions were perfect. Not too long not too short. Healthcare is our life and we need to evolve with the never ending changes. Loved the attendees dedication to this era!”

      We’re inspired by the humans that brought this event to life. From our speakers who worked tirelessly to put together inspiring, actionable event content to attendees who were actively engaged in the conversations, we’re in awe of the leaders and innovators we met at this event.This was our first year co-hosting ConvUrgentCare Symposium with UCP Merchant Medicine, and we were honored to collaborate with attendees, challenge each other’s ideas, and continue pushing healthcare forward together. 

      Thank you to the attendees, speakers, and sponsors who came together and made this year's ConvUrgentCare Symposium great. 

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