Urgent Care Clinic Operations

The provider's guide to the patient's mind.

5 Secrets to Retaining Your Medical Office Front Desk Staff
Clinic Operations

5 Secrets to Retaining Your Medical Office Front Desk Staff

In 2018, Mercer predicted that demand for healthcare workers will outpace supply by 2025 (source). Then, in 2020, the pandemic hit. COVID-19 amplified staffing issues at medical offices. Nearly 1 in 5 healthcare workers have quit their jobs since February 2020, and an additional 31% of healthcare wo

5 Tips to Improve The Front Desk Workflow At Your Medical Office
Clinic Operations

5 Tips to Improve The Front Desk Workflow At Your Medical Office

You understand that your front desk staff isn’t just answering phones and letting the doctor know when patients have arrived—there are complexities and challenges in their work, and those have been further exacerbated by the COVID-19 pandemic. As we head into flu season—your busiest season of the y

Compassion Fatigue: Support Your Staff and Combat Risks to Patient Experience
Clinic Operations

Compassion Fatigue: Support Your Staff and Combat Risks to Patient Experience

There are so many factors happening in healthcare right now that could lead to compassion fatigue at your office: high patient testing needs, schools are starting back up, people are traveling more, the CARES act requires provider visits for reimbursement on COVID tests, and many clinics are short-s

We’re Open: Renewing Our Commitment to Interoperability with New EHR Support
Clinic Operations

We’re Open: Renewing Our Commitment to Interoperability with New EHR Support

Solv’s new EHR integrations and automations eliminates work for the front desk and improves data accuracy In 2019, we launched Data Connect: Solv pledged to openness and interoperability with other healthcare technology providers with a focus on EHR compatibility. And, six months ago, we shared

Does your EHR pass the interoperability test?
Clinic Operations

Does your EHR pass the interoperability test?

Solv’s new Robotic Automation technology opens up closed EHRs and unlocks opportunities for healthcare innovation Over the past decade, many EHRs have slowly adopted new standards of interoperability, and are now providing open integrations with outside technologies. For those EHRs who haven’t take

The Changes that Healthcare Operators Need to Make Coming into This Year’s Flu Season
Clinic Operations

The Changes that Healthcare Operators Need to Make Coming into This Year’s Flu Season

“It was the best of times, it was the worst of times...it was the season of light, it was the season of darkness, it was the spring of hope, it was the winter of despair”. Although written over 160 years ago by Charles Dickens, this opening line to A Tale of Two Cities, could not be more applicable

6 tips for optimizing community-based COVID-19 testing
Clinic Operations

6 tips for optimizing community-based COVID-19 testing

Recent data from the Covid Tracking Project report a national daily average of 802,000 tests, compared to the 2.2 million daily test target set by researchers from the Harvard Global Health Institute.  To increase testing to the level considered necessary to stop the spread of COVID-19, communiti

Contactless Clinic Experiences and a New Way Forward
Clinic Operations

Contactless Clinic Experiences and a New Way Forward

Cafes. Libraries. Retail centers. The Taco Bell down the street, the locally-owned liquor store on the corner. They all have something in common: a contactless consumer experience. Contactless is everywhere - for retail and food service, the transition to a more consumer-friendly, touchless shopping

Consumer behavior is driving a hybrid approach to healthcare delivery
Clinic Operations

Consumer behavior is driving a hybrid approach to healthcare delivery

As states begin reopening and social and medical distancing restrictions are relaxed, the emerging question is the lasting impact of coronavirus on how care is delivered. In order to keep providers, patients, and communities safe, consumers and medical professionals shifted seemingly overnight to vi

Telemedicine Reimbursement: A Guide to Payment Parity and Covered Services
Clinic Operations

Telemedicine Reimbursement: A Guide to Payment Parity and Covered Services

Every day, as new developments around COVID-19’s impact continue to be discovered, policymakers have rolled back once strict telemedicine regulations in an effort to expand access to healthcare services, while promoting social and medical distancing. With the new changes, understanding the intri

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