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Urgent Care Operations

58 Articles

Data-Driven Expansion: Leveraging Patient Behavior for Health System Growth

Data-Driven Expansion: Leveraging Patient Behavior for Health Syste...

As a part of our series Sip & Strategize: Exploring Health Systems Business Strategy, in this session, we...

How to Hire and Interview Front Desk Staff for Urgent Care

How to Hire and Interview Front Desk Staff for Urgent Care

Often the first touchpoint for patients at urgent care clinics is the front desk staff. Front desk staff help...

How seamless is your patient intake process? [Quiz included]

How seamless is your patient intake process? [Quiz included]

Take our self-evaluation quiz to discover how seamless your patient intake process is, and discover areas for...

Metrics to Track for Improved UC Experience Performance

Metrics to Track for Improved UC Experience Performance

Urgent care facilities have seen a rapid rise in demand over the past few years. According to the Urgent Care...

Urgent Care & Health Systems: Fee for service and value-based care models

Urgent Care & Health Systems: Fee for service and value-based care ...

About 15 years ago, a health systems strategy for financial success typically involved optimizing...

4 Business Outcomes of Patient  Self-Scheduling

4 Business Outcomes of Patient Self-Scheduling

Having access to care has always mattered, but the speed to which you can access care has changed. 26% of...

Best Practices Guide: Meet Patient Expectations and Grow your Business

Best Practices Guide: Meet Patient Expectations and Grow your Busin...

Discover patient insights to inform your operations and book of business, and use that to succeed. Get access to...

Why Urgent Care Centers are Valuable to Health Systems in 2023

Why Urgent Care Centers are Valuable to Health Systems in 2023

You've likely heard the question: Is this ER-worthy, or should I just head to urgent care? In many cases,...

 Are Your Claim Rejections Soaring? Accurate Registration Tools Can Help

Are Your Claim Rejections Soaring? Accurate Registration Tools Can...

You’ve streamlined everything in your urgent care business–optimized your marketing, integrated your EMR, and...

The Price of Unchecked Tech Debt

The Price of Unchecked Tech Debt

Frontline healthcare workers and healthcare technology professionals saw the critical impact of Southwest...

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