Bon Secours Urgent Care, Pantops

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Highlights

Modern patient experience

Mobile waitlist, Online paperwork, Online pay

Overview

Book an appointment at Bon Secours Urgent Care - Pantops. Bon Secours Urgent Care is an urgent care center in Charlottesville, located at 260 Pantops Ctr.

Offering convenient urgent care services in a comfortable setting, and a proud partner of Solv, Bon Secours Urgent Care ensures that your medical needs are addressed promptly and efficiently. We are open 7 days a week, catering to non-emergent healthcare conditions without the need for an emergency room visit.

At Bon Secours Urgent Care, we provide a broad range of services, all handled by our experienced medical professionals. Our facility boasts state-of-the-art medical equipment and a comfortable waiting area, ensuring your visit is pleasant and effective.

What sets Bon Secours Urgent Care apart is the ability to book your visit online in real-time via Solv, significantly reducing your wait time and streamlining your experience. Walk-ins are welcome, but we encourage online bookings to make your visit as quick and stress-free as possible.

Location

260 Pantops Ctr

Charlottesville, VA, 22911

Office hours

Eastern Standard Time (EST)

Sun

8:00 am - 8:00 pm

Mon

8:00 am - 8:00 pm

Tue

8:00 am - 8:00 pm

Wed

8:00 am - 8:00 pm

Thu

8:00 am - 8:00 pm

Closed now

Fri

8:00 am - 8:00 pm

Sat

8:00 am - 8:00 pm

Office photos

Clinic office (0)
Clinic office (1)

Insurance and payments

Insurance

While Bon Secours Urgent Care partners with the below insurances, we recommend giving your insurance provider a call to confirm coverage and benefits.

Aetna
Anthem
Blue Cross Blue Shield
Cigna
HMO
Humana
Medicaid
Medicare
PPO
Self-Pay
TRICARE
United Healthcare

Self-pay

This location accepts payment without insurance. Self-pay prices include an office visit charge unless noted. For more details, .

Services

Office visit

Self-pay:

$149-$349

X-ray (arms, hands, legs, or feet)

X-ray (chest)

Flu shot

Camp physical

Self-pay:

$45-$61

Sports physicals

Self-pay:

$60

Laceration repair (stitches)

10-panel drug test

5-panel drug test

Hepatitis test

Solv makes no guarantees regarding the accuracy or completeness of pricing information, as it is subject to the partner's discretion. Prices don't guarantee availability. If you decide to use your insurance for your visit and the claim is fully processed, the clinic may not be able to revert to a self-pay rate, depending on insurance carrier and plan. Taxes may apply.

Patient ratings and reviews

4.6

Overall rating

Wait time

4.0

Quality of care

4.5

Bedside manner

4.5

Staff friendliness

4.6

Facility cleanliness

4.7

What patients are saying...

2.0

Staff was rather stand off-ish and rude, and in a time of illness that is very outputting. Personally, one of the worst if not the worst experiences at a clinic ever. I would not recommend this Urgent Care to anyone looking for kind, quality care.

Gabriella C.

Dec 3, 2025

Verified

2.0

The staff member that somewhat addressed my concerns was initially rude, abrupt and dismissive. A sore throat was one of my complaints. Didn't even do a throat culture

Eugene M.

Nov 26, 2025

Verified

5.0

All around superb care. Friendly staff, very helpful, I did not feel rushed and appreciated the extra miles taken to make me feel at ease snd answer all my questions. I would recommend this orovider.

Nancy C.

Nov 29, 2025

Verified

5.0

Our NP was amazing! Thorough and provided great information. Would see her again in a stand alone practice if she were to ever become a PC-NP! She was great!

Amelia R.

Nov 22, 2025

Verified

5.0

I liked how this clinic accepts walk ins. I also did have ease making an appointment online. The website for making an appointment is very easy to navigate, and not time consuming. The nurse practitioner I saw was very kind and provided great care in a timely manner. I received the treatment I needed.

Jacey R.

Nov 22, 2025

Verified

5.0

I tried to make an appointment on-line but due to some difficulty somewhere, my appointment wasn't showing up when I arrived. That was not an issue as I was able to register and be seen in a short amount of time. Everyone was professional, helpful and friendly.

Anna F.

Nov 15, 2025

Verified

5.0

I came in to do a DOT physical and Health screening. I was very impressed with how short my wait time was and how quickly they got me in and out of my scheduled appointment. The staff were welcoming, friendly, and professional. Thank you all for your diligence and time. I would definitely recommend this provider to others.

Brandy B.

Nov 12, 2025

Verified

4.0

Co-pay with two to three hour wait where I had to leave without being seen, that’s weekends for ya

Alaya K.

Nov 8, 2025

Verified

5.0

Staff was super friendly. Even being short staffed they were timely and showed no signs of being stressed. Professional til the end!

Krista C.

Nov 7, 2025

Verified

5.0

Had a weekend filled with cough and congestion and mucus decided Monday morning I would go to urgent care arrived went to check in no problem wait time was about 10 minutes 15 went back to exam room waited in room for about five 10 minutes provider came in explain my issues I was examined and she told me no worries they would give me something to help make me feel better came in again to advise their computers were down but as soon as that was resolved she'd get me some scripts and I could be on my way it took another maybe 10 minutes she came back gave me the information where the scripts were called in and I was on my way thank you for your wonderful care and service didn't even have an appointment so it is much appreciated

Theresa J.

Nov 4, 2025

Verified

All reviews are opinions of patients and do not represent the opinions of Solv.

Frequently Asked Questions

How do patients rate Bon Secours Urgent Care in reviews?

514 patients have shared ratings for Bon Secours Urgent Care in Charlottesville on Solv. The average rating is 4.6 out of 5. That includes 4.0 for wait-time, 4.5 for quality of care, 4.5 for bedside manner, 4.6 for staff friendliness, and 4.7 for facility cleanliness. You can read all the individual patient reviews on Bon Secours Urgent Care's profile.

How do I make a booking at Bon Secours Urgent Care, Pantops?

You can book a visit with Bon Secours Urgent Care directly through Solv. The clinic also accepts walk-in patients, however, booking in advance usually minimizes your wait time, allowing you to get in and out of the urgent care quicker.

What insurance does Bon Secours Urgent Care accept?

Bon Secours Urgent Care accepts Aetna, Anthem, Blue Cross Blue Shield, Cigna, HMO, Humana, Medicaid, Medicare, PPO, Self-Pay, TRICARE, United Healthcare. Depending on your specific insurance plan, your out of pocket visit cost will vary. Contact the clinic directly for further details.

How much does an urgent care visit cost at Bon Secours Urgent Care

Depending on insurance status and whether Bon Secours Urgent Care is in-network with your specific plan, an urgent care visit to this location may vary. Generally speaking, a co-pay for the visit itself will range from $35-100 with lab tests and other services possibly increasing that total. Without insurance, the Solv ClearPrice of a base visit to Bon Secours Urgent Care will range from $149 to $349 depending on the reason for visit or prescribed treatment plan. Additional services such as lab tests, x-rays, medications, and other services may be additional costs. Please make sure to talk with your provider about the costs prior to receiving treatment.

What are the primary services of Bon Secours Urgent Care, Pantops?

As an urgent care center, Bon Secours Urgent Care treats a range of non-emergent injuries and illnesses, as well as provides certain preventative care. More specifically, Bon Secours Urgent Care will provide annual exams and sports physicals, general lab tests and screenings, and diagnose and treat routine conditions like the common cold, flu, infections, rashes, allergies, strep throat, and more.

Where is Bon Secours Urgent Care, Pantops located?

Bon Secours Urgent Care is located at 260 Pantops Ctr in Charlottesville and serves patients throughout the area.

Is Bon Secours Urgent Care, Pantops open on the weekends?

Yes. Bon Secours Urgent Care is open on weekends including Saturday 8:00 am - 8:00 pm and Sunday 8:00 am - 8:00 pm.

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