Carbon Health Urgent Care, Boston - Back Bay

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Walk-ins welcomed!

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Book an appointment at Carbon Health Urgent Care - Boston - Back Bay. Carbon Health Urgent Care is an urgent care center in Boston, located at 399 Boylston St.

Offering convenient urgent care services in a comfortable setting, and a proud partner of Solv, Carbon Health Urgent Care ensures that your medical needs are addressed promptly and efficiently. We are open 7 days a week, catering to non-emergent healthcare conditions without the need for an emergency room visit.

At Carbon Health Urgent Care, we provide a broad range of services, all handled by our experienced medical professionals. Our facility boasts state-of-the-art medical equipment and a comfortable waiting area, ensuring your visit is pleasant and effective.

What sets Carbon Health Urgent Care apart is the ability to book your visit online in real-time via Solv, significantly reducing your wait time and streamlining your experience. Walk-ins are welcome, but we encourage online bookings to make your visit as quick and stress-free as possible.

Location

399 Boylston St

Boston, MA, 02116

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Office hours

Eastern Standard Time (EST)

Sun

9:00 am - 5:00 pm

Closed now

Mon

9:00 am - 7:00 pm

Tue

9:00 am - 7:00 pm

Wed

9:00 am - 7:00 pm

Thu

9:00 am - 7:00 pm

Fri

9:00 am - 7:00 pm

Sat

9:00 am - 5:00 pm

Office photos

Clinic office (0)

Insurance and payments

Insurance

While Carbon Health Urgent Care partners with the below insurances, we recommend giving your insurance provider a call to confirm coverage and benefits.

Aetna
Blue Cross Blue Shield
Cigna
Medicare
PPO
Self-Pay
United Healthcare

Self-pay

This location accepts payment without insurance. Self-pay prices include an office visit charge unless noted. For more details, .

Services

Office visit

Self-pay:

$225

Camp physical

Self-pay:

$65

School physicals

Self-pay:

$135

Sports physicals

Self-pay:

$65

Laceration repair (stitches)

Self-pay:

$200 + office visit fee

10-panel drug test

5-panel drug test

Hepatitis test

Wart removal

Self-pay:

$225

Solv makes no guarantees regarding the accuracy or completeness of pricing information, as it is subject to the partner's discretion. Prices don't guarantee availability. If you decide to use your insurance for your visit and the claim is fully processed, the clinic may not be able to revert to a self-pay rate, depending on insurance carrier and plan. Taxes may apply.

Patient ratings and reviews

4.6

Overall rating

Wait time

4.6

Quality of care

4.5

Bedside manner

4.5

Staff friendliness

4.6

Facility cleanliness

4.8

What patients are saying...

5.0

I decide last min to come to urgent care and I was able to get an appointment and I was so happy about it

Lindita V.

Nov 6, 2025

Verified

5.0

Everyone was very friendly and nice to talk to, service was quick, diagnosis was well explained and considerate, office was clean. Fastest experience at an urgent care clinic, pretty much just walked in. 11/10 would recommend.

Daniel S.

Sep 19, 2025

Verified

4.0

Procedure done was ridiculously below medical standard. The spray that was done is purchasable at cvs. I was supposed to be treated the way I would be by an actual provider with actual liquid nitrogen. And the price paid for to be seen is ridiculously overpriced when the issue being presented with is quite clear and the treatment is below standards. I know what I am talking about.

Joelle E.

Aug 30, 2025

Verified

5.0

Easy to book appointment, the place was clean, comforting and everyone that worked was pleasant. The location is also a great place. The care plan was effective and the Carbon app makes it easier to continue post visit care and reach to team with any questions. I would definitely recommend.

Tatiana M.

Aug 2, 2025

Verified

5.0

Made an appointment online for a physical.. from check in to walking out was 33 minutes. It was a great experience.

Lilivette F.

Jul 17, 2025

Verified

5.0

This is how healthcare should be. Fast, easy, effective.

John A.

Apr 20, 2025

Verified

5.0

Dr Vladimir and Michaela were the best, very attentive, very caring. Thank you both

Monika M.

Mar 1, 2025

Verified

5.0

Incredible experience! The ma working reception was great. The doctor was amazing, caring, responsive, and helpful! I will definitely be going back to this location in the future and think the staff members deserve praise! The ma who checked me before the dr was also very kind and cheerful. Check in was easy and I appreciated them redoing my drs note to have the verbiage needed by my job.

Gabriella S.

Dec 1, 2024

Verified

5.0

Just waiting still after 28hrs on the throat culture.   It was fine there but too long of a response

Alicia O.

Oct 31, 2024

Verified

5.0

It was a good experience for a person who has been vomiting over 12 hrs continuously. Meds were given and the provider who saw me was very attentive and caring and knowledgeable.

Liju A B.

Oct 28, 2024

Verified

All reviews are opinions of patients and do not represent the opinions of Solv.

Frequently Asked Questions

How do patients rate Carbon Health Urgent Care in reviews?

90 patients have shared ratings for Carbon Health Urgent Care in Boston on Solv. The average rating is 4.6 out of 5. That includes 4.6 for wait-time, 4.5 for quality of care, 4.5 for bedside manner, 4.6 for staff friendliness, and 4.8 for facility cleanliness. You can read all the individual patient reviews on Carbon Health Urgent Care's profile.

How do I make a booking at Carbon Health Urgent Care, Boston - Back Bay?

You can book a visit with Carbon Health Urgent Care directly through Solv. The clinic also accepts walk-in patients, however, booking in advance usually minimizes your wait time, allowing you to get in and out of the urgent care quicker.

What insurance does Carbon Health Urgent Care accept?

Carbon Health Urgent Care accepts Aetna, Blue Cross Blue Shield, Cigna, Medicare, PPO, Self-Pay, United Healthcare. Depending on your specific insurance plan, your out of pocket visit cost will vary. Contact the clinic directly for further details.

How much does an urgent care visit cost at Carbon Health Urgent Care

Depending on insurance status and whether Carbon Health Urgent Care is in-network with your specific plan, an urgent care visit to this location may vary. Generally speaking, a co-pay for the visit itself will range from $35-100 with lab tests and other services possibly increasing that total. Without insurance, the Solv ClearPrice of a base visit to Carbon Health Urgent Care will be $225. Additional services such as lab tests, x-rays, medications, and other services may be additional costs. Please make sure to talk with your provider about the costs prior to receiving treatment.

What are the primary services of Carbon Health Urgent Care, Boston - Back Bay?

As an urgent care center, Carbon Health Urgent Care treats a range of non-emergent injuries and illnesses, as well as provides certain preventative care. More specifically, Carbon Health Urgent Care will provide annual exams and sports physicals, general lab tests and screenings, and diagnose and treat routine conditions like the common cold, flu, infections, rashes, allergies, strep throat, and more.

Where is Carbon Health Urgent Care, Boston - Back Bay located?

Carbon Health Urgent Care is located at 399 Boylston St in Boston and serves patients throughout the area.

Is Carbon Health Urgent Care, Boston - Back Bay open on the weekends?

Yes. Carbon Health Urgent Care is open on weekends including Saturday 9:00 am - 5:00 pm and Sunday 9:00 am - 5:00 pm.

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