Carbon Health Urgent Care, Santa Clara

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Thursday, May 15 (PDT)

Highlights

Overview

What to know before you go

Walk-ins welcomed!

Can’t find a time that works best for you? Feel free to walk-in and our medical teams will see you as soon as possible. While it’s nice to have time to...

Book an appointment at Carbon Health Urgent Care - Santa Clara. Carbon Health Urgent Care is an urgent care center in Santa Clara, located at 2712 Augustine Dr, 120.

Offering convenient urgent care services in a comfortable setting, and a proud partner of Solv, Carbon Health Urgent Care ensures that your medical needs are addressed promptly and efficiently. We are open 7 days a week, catering to non-emergent healthcare conditions without the need for an emergency room visit.

At Carbon Health Urgent Care, we provide a broad range of services, all handled by our experienced medical professionals. Our facility boasts state-of-the-art medical equipment and a comfortable waiting area, ensuring your visit is pleasant and effective.

What sets Carbon Health Urgent Care apart is the ability to book your visit online in real-time via Solv, significantly reducing your wait time and streamlining your experience. Walk-ins are welcome, but we encourage online bookings to make your visit as quick and stress-free as possible.

Location

2712 Augustine Dr

120

Santa Clara, CA, 95054

Office hours

Pacific Daylight Time (PDT)

Sun

9:00 am - 7:00 pm

Mon

9:00 am - 7:00 pm

Tue

9:00 am - 7:00 pm

Wed

9:00 am - 7:00 pm

Thu

9:00 am - 7:00 pm

Closed now

Fri

9:00 am - 7:00 pm

Sat

9:00 am - 7:00 pm

Office photos

Clinic office (0)
Clinic office (1)
Clinic office (2)

Insurance and payments

Insurance

While Carbon Health Urgent Care partners with the below insurances, we recommend giving your insurance provider a call to confirm coverage and benefits.

Aetna
Anthem
Cigna
Medicare
PPO
Self-Pay
United Healthcare

Self-pay

This location accepts payment without insurance. Self-pay prices include an office visit charge unless noted. For more details, .

Services

Office visit

Self-pay:

$225

X-ray (arms, hands, legs, or feet)

Self-pay:

$85 + office visit fee

X-ray (chest)

Self-pay:

$75 + office visit fee

Flu shot

Camp physical

School physicals

Sports physicals

Laceration repair (stitches)

Self-pay:

$175 + office visit fee

10-panel drug test

Self-pay:

$45

5-panel drug test

Hepatitis test

Solv makes no guarantees regarding the accuracy or completeness of pricing information, as it is subject to the partner's discretion. Prices don't guarantee availability. If you decide to use your insurance for your visit and the claim is fully processed, the clinic may not be able to revert to a self-pay rate, depending on insurance carrier and plan. Taxes may apply.

Patient ratings and reviews

4.3

Overall rating

Wait time

3.9

Quality of care

4.3

Bedside manner

4.5

Staff friendliness

4.3

Facility cleanliness

4.7

What patients are saying...

5.0

The entire process was seamless. Easy to schedule, friendly knowledgeable staff, easy to understand care. Great experience.

Marecia G.

Mar 23, 2025

Verified

5.0

Had a great experience (well as great as you can when you have the flu). I was seen promptly, facility was clean and well maintained. Everyone I interacted with was nice and professional.

Nathan L.

Mar 8, 2025

Verified

5.0

Scheduling my appt was very easy, precise navigation and open schedule. I was able to be seen next morning of scheduling appointment. The staff from front office to the Doctor was nice, caring and professional and my 2 visits has been consistent. Check-in was simple, everything was already in their system making the office flow easy.

Tanya R.

Mar 1, 2025

Verified

5.0

very fast check in process and doctor seemed like she cared and was very helpful. receptionist and assistant were also very nice and helpful

Kiannah L.

Feb 22, 2025

Verified

3.0

Even after setting up an appointment, I had to wait for 1.5 hours only for the Doctor to spend less than 5mins and rushing out of the room without fully addressing the questions satisfactorily. I did not get any confidence in his diagnosis or prescription so I had to find another doctor to get a second opinion which is a waste of time and money for me. Very disappointed.  I had been to this clinic before and the doctor I then visited was good. So I guess it was just the doctor this time not good along with the long wait time.

Zenifar Hatim H.

Feb 16, 2025

Verified

2.0

I was told TB Test was $70 and then $90, I accepted the cost and have done the blood test. While I was waiting for the invoice, it turned out $135. From $70 to $135, that surprised me!

Hsiao-Kai L.

Jan 29, 2025

Verified

5.0

They checked me in right away, physician understood the reason for my visit and prescribed me medication which helped me feel a whole lot better in such a short amount of time

Phung N.

Jan 9, 2025

Verified

5.0

Staff was nice and informative. Scheduling was easy and the place has wifi.

Mykah J.

Sep 25, 2024

Verified

4.0

Scheduling was relatively easy. It would've been nice if the website could've specified timing of test results depending on the location. Wait time was long, but staff was helpful and professional.

Holly F.

Sep 8, 2024

Verified

3.0

Received notice that I needed to complete a TB test as a requirement for work. Found Carbon Heslth offered them and also the option to schedule an appointment. Was thrilled when I saw they had a same-day appointment at 9:45am, so I scheduled it. Arrived at 9:30, 15 min before my appointment to check in and finish up the intake paperwork (basically providing a physical credit card for payment). Sat down and waited for them to call me back.  And then I waited. And waited. Aaaaand waited. Anxiously watching the time, since I needed to be back at work by 11. I figured an hour and 15min for a quick blood draw WITH an appointment should have been plenty of time. Boy was I wrong. I wasn’t even called back for my “appointment” until almost a FULL HOUR after my scheduled time.  This is clearly a training facility, as there were 2 young women assisting me with the bloodwork. One trainee, and one trainer. The blood draw was fine, but let me tell you; I have never felt the nervous energy emulating off of someone more than this poor girl. I get it; we all start somewhere but for $90 I would have expected prompt and professional care. NOT waiting for over an hour to be seen, and then watching a fledgling nurse nervously looking for my veins and forgetting to remove the tourniquet from my arm before pulling out the needle. If I was ANYONE else (say, someone who is afraid of needles or having their blood drawn) this kind of experience would have had the potential to cause serious distress.  Lucky for them, I get my blood drawn on a regular basis to monitor an autoimmune condition, so I basically let her fumble through the process, and tried to remain empathetic.  Overall, feels like a money-grab, and a poorly run facility. I’ll be going to LabCorp for any and all future bloodwork, and avoiding this place for any and EVERYTHING else.

Sarah G.

Aug 21, 2024

Verified

All reviews are opinions of patients and do not represent the opinions of Solv.

Frequently Asked Questions

How do patients rate Carbon Health Urgent Care in reviews?

90 patients have shared ratings for Carbon Health Urgent Care in Santa Clara on Solv. The average rating is 4.3 out of 5. That includes 3.9 for wait-time, 4.3 for quality of care, 4.5 for bedside manner, 4.3 for staff friendliness, and 4.7 for facility cleanliness. You can read all the individual patient reviews on Carbon Health Urgent Care's profile.

How do I make a booking at Carbon Health Urgent Care, Santa Clara?

You can book a visit with Carbon Health Urgent Care directly through Solv. The clinic also accepts walk-in patients, however, booking in advance usually minimizes your wait time, allowing you to get in and out of the urgent care quicker.

What insurance does Carbon Health Urgent Care accept?

Carbon Health Urgent Care accepts Aetna, Anthem, Cigna, Medicare, PPO, Self-Pay, United Healthcare. Depending on your specific insurance plan, your out of pocket visit cost will vary. Contact the clinic directly for further details.

How much does an urgent care visit cost at Carbon Health Urgent Care

Depending on insurance status and whether Carbon Health Urgent Care is in-network with your specific plan, an urgent care visit to this location may vary. Generally speaking, a co-pay for the visit itself will range from $35-75 with lab tests and other services possibly increasing that total. Without insurance, the self-pay price of a visit will likely be between $100-250 depending on the reason for visit or prescribed treatment plan. Additional services such as lab tests, x-rays, medications, and other services may be additional costs. Please make sure to talk with your provider about the costs prior to receiving treatment.

What are the primary services of Carbon Health Urgent Care, Santa Clara?

As an urgent care center, Carbon Health Urgent Care treats a range of non-emergent injuries and illnesses, as well as provides certain preventative care. More specifically, Carbon Health Urgent Care will provide annual exams and sports physicals, general lab tests and screenings, and diagnose and treat routine conditions like the common cold, flu, infections, rashes, allergies, strep throat, and more.

Where is Carbon Health Urgent Care, Santa Clara located?

Carbon Health Urgent Care is located at 2712 Augustine Dr in Santa Clara and serves patients throughout the area.

Is Carbon Health Urgent Care, Santa Clara open on the weekends?

Yes. Carbon Health Urgent Care is open on weekends including Saturday 9:00 am - 7:00 pm and Sunday 9:00 am - 7:00 pm.

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The content provided here and elsewhere on the Solv Health site or mobile app is provided for general informational purposes only. It is not intended as, and Solv Health, Inc. does not provide, medical advice, diagnosis or treatment. Always contact your healthcare provider directly with any questions you may have regarding your health or specific medical advice.

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