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CityDoc Urgent Care - Video Visit Logo

COVID testing
Self-pay only
Business hours
Closed Now
Clinic Address10759 Preston Rd, Suite 200, Dallas, TX, 75230
Accepted insurance types
Self-Pay Only · Insurance not accepted
About CityDoc Urgent Care

CityDoc Urgent Care, Video Visit is a virtual health clinic based in Dallas offering telehealth, or video visits, to patients in the State of Texas. They are open 7 days a week, including today from 8:00AM to 8:00PM seeing patients with non-emergent healthcare conditions where an in-person visit may not be necessary for accurate diagnosis. To make things even easier, CityDoc Urgent Care, Video Visit offers you the ability to book online in advance through Solv so you can plan exactly when your virtual visit will take place.

As part of the larger CityDoc Urgent Care, this clinic has affiliates with the closest other clinic being in Dallas about 0 miles away and is open today from 8:00AM to 8:00PM.

If you are looking to learn more about urgent care including statistics, trends, FAQs and other useful information, check out our blog to empower your knowledge as a healthcare consumer. Learn more about urgent care in Dallas.

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Video visit hours

Central Standard Time (CST)
8:00 am - 8:00 pm
8:00 am - 8:00 pm
8:00 am - 8:00 pm
8:00 am - 8:00 pm
8:00 am - 8:00 pm
10:00 am - 5:00 pm
8:00 am - 8:00 pm
COVID Testing at CityDoc Urgent Care - Video Visit
Read below to understand which test is best for your needs. To protect yourself and others, please follow the latest guidance CDC and FDA.
1 Turnaround times will vary depending on the type of test you receive and how busy the clinic is.
2 The clinic will provide information on how you’ll receive test results.


Labs and Tests

  • Allergy test
  • Blood test
  • Diagnostic test
  • Drug test
  • Flu test
  • Lab tests
  • Mono test
  • Pregnancy test
  • Pulmonary function test
  • RSV test
  • STD testing
  • Strep test
  • TB test
  • Trichomonas test
  • Urinalysis
  • Glucose test
  • COVID-19 antibody test
  • COVID-19 test


  • DTaP vaccine
  • Immunizations
  • Flu shot
  • Travel vaccines
  • Tetanus vaccine

Self-Pay Prices

Cash pricing for uninsured patients.
  1. Video visit$100

Ratings & Reviews

Overall Rating 4.8
Based on 417 Ratings
Wait Time
(341 Ratings)
Quality of Care
(340 Ratings)
Bedside Manner
(337 Ratings)
Staff Friendliness
(340 Ratings)
All reviews are opinions of patients and do not represent the opinion of Solv.
Showing 20 Top Reviews
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I loved it , convenient and quick!
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Just like an in person visit. Dr was great!
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Jojo was awesome, quick and efficient. She was kind when my toddler came in the room needing a snack and was patient with me needing to deal with opening a snack.
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Amazingly organized and quick
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Great video visit with my NP. I highly recommend her.
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Fast and efficient. Friendly and quality service.
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Everything was great, besides the medication I was prescribed. Didn’t clear up my symptoms
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Wait time was long, but staff was great at communicating and very friendly so I didn’t mind. Doctor was friendly and efficient along with everyone else there!
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Waited over an hour. And audio was difficult. Other than that, everything was great
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I did a video appointment and it was very easy and convenient.
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Getting sick while traveling is awful! CityDoc made a miserable experience as pleasant as possible. Thank you!!
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My Teledoc call was so easy and NP JoJo was absolutely amazing and made our visit super quick and easy. Thanks y’all :)
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This was my first virtual appointment ever and it was an excellent experience. I have been going to CityDoc forever, and they are great!
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Very pleasant experience using their video visit
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The NP JoJo was fantastic, friendly, and so helpful!
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Had to wait longer than expected
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Receptionist was teactiv not proactive
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My doctor was easy to talk to and very knowledgeable
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Awesome will use again.
Book a video visit
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Message from the clinic:

DO NOT BOOK a VIDEO VISIT for COVID-19 testing or symptoms of the virus.

If you are sick and want a test, DO NOT BOOK A VIDEO VISIT. Use Online Check-In to book a time for your visit to the clinic.

CityDoc performs the COVID-19 Rapid 15 min active virus detection swab test. We also send to our outside lab the PCR virus detection swab test and Antibody blood test with results in 2-5 days BUT do not use Video Visit for these tests.

Book With Confidence
VA authorized urgent care center