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CityDoc Urgent Care - Video Visit Logo

Offers Rapid COVID test
Business hours
Closed Now
Clinic Address10759 Preston Rd, Suite 200, Dallas, TX, 75230
Accepted insurance types
Accepts Medicaid, Medicare, PPO, Self-Pay, TRICARE, Triwest

CityDoc Urgent Care, Video Visit is a virtual health clinic based in Dallas offering telehealth, or video visits, to patients in the State of Texas. They are open 7 days a week, including today from 8:00AM to 8:00PM seeing patients with non-emergent healthcare conditions where an in-person visit may not be necessary for accurate diagnosis. To make things even easier, CityDoc Urgent Care, Video Visit offers you the ability to book online in advance through Solv so you can plan exactly when your virtual visit will take place.

As part of the larger CityDoc Urgent Care, this clinic has affiliates with the closest other clinic being in Dallas about 0 miles away and is open today from 8:00AM to 8:00PM.

If you are looking to learn more about urgent care including statistics, trends, FAQs and other useful information, check out our blog to empower your knowledge as a healthcare consumer. Learn more about urgent care in Dallas.

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Video Visit Hours

Central Daylight Time (CDT)
  • Mon8:00 am - 8:00 pm
  • Tues8:00 am - 8:00 pm
  • Wed8:00 am - 8:00 pm
  • Thu8:00 am - 8:00 pm
  • Fri8:00 am - 8:00 pm
  • Sat8:00 am - 8:00 pm
  • Sun10:00 am - 5:00 pm
  • COVID Testing

    CityDoc Urgent Care is offering COVID and antibody testing to identify if you've been exposed to coronavirus. Availability is subject to change.
    covid testing icon
    COVID Test
    Rapid Test, < 1 hour *
    No screening required
    • No screening required to get a COVID test.
    • To schedule a test, book a visit with "COVID test" as your reason for visit.
    • The COVID test is done inside the clinic.
    • Clinic staff will collect a sample by a nasal swab, mouth swab, or saliva test, depending on the type of testing available at the clinic.
    • The clinic will let you know whether they are using an onsite or offsite lab for results.
    • For tests analyzed onsite, turnaround time for results is one hour or less
    • For tests analyzed offsite, turnaround time for results is 1 to 5 days.
    • An increase in demand may result in longer wait times. Call the clinic for the latest estimates.
    • The clinic will provide information on how you'll receive your results.
    covid testing icon
    COVID Antibody Test
    Est. 1-5 days for results *
    No screening required
    • No screening required to get an antibody test.
    • To schedule a test, book a visit with "COVID antibody test" as your reason for visit.
    • The test is done inside the clinic.
    • A health care worker will administer the test by drawing a blood sample.
    • Tests are analyzed at an offsite lab.
    • You should receive your results in 1 to 5 days.
    • An increase in demand may result in longer wait times. Call the clinic for the latest estimates.
    • The clinic will provide information on how you'll receive your results.


    Labs and Tests

    • Bloodwork
    • Diagnostic tests
    • Drug screening
    • Finger-stick glucose check
    • Flu test
    • Lab tests
    • Mononucleosis test
    • PFT test
    • Rsv test
    • STD test
    • STI
    • Strep test
    • TB test
    • Trichomonas test
    • Urinalysis
    • Blood glucose test
    • COVID-19 Antibody Test
    • COVID-19 Test


    • DTaP vaccine
    • Immunizations
    • Flu shot
    • Travel vaccines
    • Tetanus vaccine

    Accepted Insurance Plans

    Contact your insurance company before your visit to ensure the clinic is in network for the service(s) you're seeking.

    Self-Pay Prices

    Cash pricing for uninsured patients.
    1. Clinic visit$100

    Ratings & Reviews

    Overall Rating4.8
    Based on 380 Ratings
    (314 Ratings)
    Quality of Care
    (313 Ratings)
    Bedside Manner
    (310 Ratings)
    Staff Friendliness
    (313 Ratings)
    All reviews are opinions of patients and do not represent the opinion of Solv.
    Showing 20 Top Reviews
    Reviewed in
    Wait time was long, but staff was great at communicating and very friendly so I didn’t mind. Doctor was friendly and efficient along with everyone else there!
    Reviewed in
    Waited over an hour. And audio was difficult. Other than that, everything was great
    Reviewed in
    I did a video appointment and it was very easy and convenient.
    Reviewed in
    Getting sick while traveling is awful! CityDoc made a miserable experience as pleasant as possible. Thank you!!
    Reviewed in
    My Teledoc call was so easy and NP JoJo was absolutely amazing and made our visit super quick and easy. Thanks y’all :)
    Reviewed in
    This was my first virtual appointment ever and it was an excellent experience. I have been going to CityDoc forever, and they are great!
    Reviewed in
    Very pleasant experience using their video visit
    Reviewed in
    The NP JoJo was fantastic, friendly, and so helpful!
    Reviewed in
    Had to wait longer than expected
    Reviewed in
    Receptionist was teactiv not proactive
    Reviewed in
    My doctor was easy to talk to and very knowledgeable
    Reviewed in
    Awesome will use again.
    Reviewed in
    Awesome as always!!
    Reviewed in
    Loved this so much, wonderful nurse practitioner and thoughtful questions and diagnosis, so nice to be able to rest at the same time.
    Reviewed in
    Absolutely love how conveniently this was. Thank you
    Reviewed in
    Reviewed in
    Long wait for video call, 1.5hr. Call with doctor was great. She was helpful and friendly.
    Reviewed in
    Connection wasn’t the best but we worked it out.
    Reviewed in
    Quick and the NP was excellent!!
    Reviewed in
    Within 20mins of googling for an urgent care, my video visit was complete, and prescription was called in for me. Amazingly good service
    Book a video visit
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    A message from the clinic:

    DO NOT REQUEST a Video Visit for COVID-19 testing or symptoms of the virus.


    CityDoc performs the COVID-19 Rapid 15 min active virus detection swab test. We also send to our outside lab the PCR virus detection swab test and Antibody blood test with results in 2-5 days BUT do not use Video Visit for these tests.


    Book With Confidence
    VA authorized urgent care center