How do patients rate CityDoc Urgent Care in reviews?

696 patients have shared ratings for CityDoc Urgent Care in Dallas on Solv. The average rating is 4.8 out of 5. That includes 4.5 for wait-time, 4.8 for quality of care, 4.8 for bedside manner, 4.9 for staff friendliness, and 5.0 for facility cleanliness. You can read all the individual patient reviews on CityDoc Urgent Care's profile.

How do I make a booking at CityDoc Urgent Care, Video Visit?

You can book a visit with CityDoc Urgent Care directly through Solv. The clinic also accepts walk-in patients, however, booking in advance usually minimizes your wait time, allowing you to get in and out of the urgent care quicker.

What insurance does CityDoc Urgent Care accept?

CityDoc Urgent Care accepts most insurances. Depending on your specific insurance plan, your out of pocket visit cost will vary. Contact the clinic directly for further details.

How much does an urgent care visit cost at CityDoc Urgent Care

Depending on insurance status and whether CityDoc Urgent Care is in-network with your specific plan, an urgent care visit to this location may vary. Generally speaking, a co-pay for the visit itself will range from $35-100 with lab tests and other services possibly increasing that total. Without insurance, the Solv ClearPrice of a base visit to CityDoc Urgent Care will be $135. Additional services such as lab tests, x-rays, medications, and other services may be additional costs. Please make sure to talk with your provider about the costs prior to receiving treatment.

What are the primary services of CityDoc Urgent Care, Video Visit?

As an urgent care center , CityDoc Urgent Care treats a range of non-emergent injuries and illnesses, as well as provides certain preventative care. More specifically, CityDoc Urgent Care will provide annual exams and sports physicals, general lab tests and screenings, and diagnose and treat routine conditions like the common cold, flu , infections, rashes, allergies, strep throat, and more.

Is CityDoc Urgent Care, Video Visit open on the weekends?

Yes. CityDoc Urgent Care is open on weekends including Saturday 8:00 am - 8:00 pm and Sunday 9:00 am - 6:00 pm.

CityDoc Urgent Care, Video Visit

Open until 8pm

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Choose a date and time

Saturday, September 12 (CDT)

2:30 pm

2:40 pm

3:00 pm

3:20 pm

3:40 pm

4:00 pm

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CityDoc Urgent Care, Video Visit

Open until 8pm

Highlights

Video visits available

Modern patient experience

Mobile waitlist, Online paperwork, Online pay

Overview

What to know before you go

Please note that not all symptoms are suitable for a video visit. If...

Please note that not all symptoms are suitable for a video visit. If any of the conditions or symptoms...

Book a visit with CityDoc Urgent Care, your trusted virtual urgent care provider, available from the convenience and comfort of your own home. Specializing in telemedicine services, they ensure that you receive immediate healthcare assistance via phone or video consultation.

Virtual care services are staffed by certified medical professionals trained to address a range of non-emergent conditions that do not require physical examination. They effectively manage common illnesses such as colds, flu, allergies, and sinus infections, as well as provide care for minor injuries like sprains and strains. Additionally, CityDoc Urgent Care offers prescription services and can guide you through self-administered treatments.

Booking your virtual visit through Solv is effortless, offering you a seamless way to access healthcare promptly. This service is especially valuable for those with busy schedules, mobility limitations, or anyone seeking a quick consultation without the commute.

Virtual visit hours

Central Standard Time (CDT)

Sun

9:00 am - 6:00 pm

Mon

8:00 am - 8:00 pm

Tue

8:00 am - 8:00 pm

Wed

8:00 am - 8:00 pm

Thu

8:00 am - 8:00 pm

Fri

8:00 am - 8:00 pm

Sat

8:00 am - 8:00 pm

Open now

Photos

Insurance and payments

This clinic is self-pay only

CityDoc Urgent Care does not accept insurance as payment for their services at this time.

Services

Office visit

Self-pay:

$135

Solv makes no guarantees regarding the accuracy or completeness of pricing information, as it is subject to the partner's discretion. Prices don't guarantee availability. If you decide to use your insurance for your visit and the claim is fully processed, the clinic may not be able to revert to a self-pay rate, depending on insurance carrier and plan. Taxes may apply.

Patient ratings and reviews

4.8

Overall rating

Wait time

4.5

Quality of care

4.8

Bedside manner

4.8

Staff friendliness

4.9

What patients are saying...

5.0

Woke up this morning with a sore throat and was able to get in that morning. Doctors are incredible, and so is the staff and check-in experience.

Gianna S.

Sep 1, 2026

Verified

5.0

Always love seeing JoJo as the virtual NP. Quick, caring, and thorough!

Caroline P.

Aug 28, 2026

Verified

5.0

Have sinus infection and set upcall. Nurse was super helpful and thorough. Gathered all of my information and was very knowledgeable. Sent prescriptions in immediately so I could start getting better.

Robert H.

Aug 9, 2026

Verified

5.0

It was really nice to be able to have a virtual visit as I was feeling too puny to go in. I appreciated the kind service.

Terri T.

Aug 5, 2026

Verified

5.0

Woke up Saturday morning with a scratchy throat. It has now progressed to sinus pressure and terrible cough. Jo was fabulous and efficient. She was friendly and caring. I so appreciate her attentive care and quick solve. Always the best! Highly recommend!

Teri B.

Apr 27, 2026

Verified

4.0

Today is first day I feel human and close to jormal

Aline C.

Feb 11, 2026

Verified

5.0

From scheduling through the appointment so easy. I had a virtual appt and it was great! Staff was timely and wonderful.

Laurie F.

Jan 11, 2026

Verified

5.0

We had some glitch with the video call, otherwise 10/10. Jojo is a great NP, caring and supportive. Mika at the front desk was super helpful as well! Love the ease of city doc!

Ann O.

Nov 22, 2025

Verified

5.0

Scheduling the appointment was super easy. The virtual check in process was a little clunky in the beginning. Jojo the PA I saw was great and super friendly.

Justin M.

Nov 7, 2025

Verified

5.0

Dr. Rai was wonderful! Very easy process and it was very helpful on a very busy day.

Melissa H.

Nov 4, 2025

Verified

All reviews are opinions of patients and do not represent the opinions of Solv.

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In the event of a medical emergency, dial 911 or visit your closest emergency room immediately.

The content provided here and elsewhere on the Solv Health site or mobile app is provided for general informational purposes only. It is not intended as, and Solv Health, Inc. does not provide, medical advice, diagnosis or treatment. Always contact your healthcare provider directly with any questions you may have regarding your health or specific medical advice.

CityDoc Urgent Care, Video Visit

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Book with confidence

CityDoc Urgent Care, Video Visit

Highlights

Overview

Virtual visit hours

Photos

Insurance and payments

This clinic is self-pay only

Services

Patient ratings and reviews

What patients are saying...

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Find in-person or video care now

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