DOCS Urgent Care, West Haven

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Overview

What to know before you go

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Book an appointment at DOCS Urgent Care - West Haven. DOCS Urgent Care is an urgent care center in West Haven, located at 636 Campbell Ave.

Offering convenient urgent care services in a comfortable setting, and a proud partner of Solv, DOCS Urgent Care ensures that your medical needs are addressed promptly and efficiently. We are open 7 days a week, catering to non-emergent healthcare conditions without the need for an emergency room visit.

At DOCS Urgent Care, we provide a broad range of services, all handled by our experienced medical professionals. Our facility boasts state-of-the-art medical equipment and a comfortable waiting area, ensuring your visit is pleasant and effective.

What sets DOCS Urgent Care apart is the ability to book your visit online in real-time via Solv, significantly reducing your wait time and streamlining your experience. Walk-ins are welcome, but we encourage online bookings to make your visit as quick and stress-free as possible.

Location

636 Campbell Ave

West Haven, CT, 06516

Office hours

Eastern Standard Time (EST)

Sun

8:00 am - 4:00 pm

Mon

8:00 am - 8:00 pm

Tue

8:00 am - 8:00 pm

Wed

8:00 am - 8:00 pm

Thu

8:00 am - 8:00 pm

Closed now

Fri

8:00 am - 8:00 pm

Sat

8:00 am - 4:00 pm

Office photos

Clinic office (0)

Insurance and payments

Insurance

While DOCS Urgent Care partners with the below insurances, we recommend giving your insurance provider a call to confirm coverage and benefits.

Medicaid
Medicare
PPO
Self-Pay

Self-pay

This location accepts payment without insurance. Self-pay prices include an office visit charge unless noted. For more details, .

Services

X-ray (arms, hands, legs, or feet)

X-ray (chest)

Flu shot

Camp physical

School physicals

Sports physicals

Laceration repair (stitches)

Solv makes no guarantees regarding the accuracy or completeness of pricing information, as it is subject to the partner's discretion. Prices don't guarantee availability. If you decide to use your insurance for your visit and the claim is fully processed, the clinic may not be able to revert to a self-pay rate, depending on insurance carrier and plan. Taxes may apply.

Patient ratings and reviews

4.4

Overall rating

Wait time

3.4

Quality of care

4.0

Bedside manner

4.0

Staff friendliness

4.0

Facility cleanliness

4.0

What patients are saying...

5.0

Very easy very easy as well The people I dealt with, were very friendly and helped me with the paperwork using my phone. They were all very friendly. They were all nice and very helpful. It was a great experience. I would recommend them to anybody. I know looking for a good place to go. I’m glad I went there. It was awe’re all nice and very helpful. It was a great experience. I would recommend them to anybody. I know looking for a good place to go. I’m glad I went there. It was a nice experience

Fredrick B.

Nov 26, 2025

Verified

5.0

Staff was amazing and very helpful. The doctor was even better!

Boguslaw M.

Nov 7, 2025

Verified

4.0

You should be able to schedule a dot physical if the provider is available .

Mark M.

Oct 12, 2025

Verified

5.0

Every thing was great and everything was fine —everything was very positive

Joyce K.

Sep 21, 2025

Verified

5.0

Checking in was difficult had to ask staff to help me because I don’t read very well and sometimes it’s difficult navigating Internet for me

Rose M.

Sep 12, 2025

Verified

5.0

Analyse (hope spelled correctly) and Mani are fantastic. They always make me feel welcome when I arrive and the attention given is REMARKABLE!

Latesha N.

Jul 22, 2025

Verified

5.0

Team here are always welcoming and helpful. Booking an appt online is very easy and they accept walk-ins! They always go above and beyond,highly recommend this urgent care!! The provider Palanca  is one of a kind.

Marjorie C.

Jun 18, 2025

Verified

5.0

My ear was hurting me had a cough some congestion the doctor prescribed me some nose spray and antbotic to take start to feel better they took me fast and I was there maybe about 25 minutes everyone was so nice great staff at docs

Elizabeth R.

Jun 11, 2025

Verified

4.0

The check in process is long and then the waiting process is longer

Lakisha S.

Apr 22, 2025

Verified

5.0

Scheduling for my next appointment was off because they really don't know the doctor Schedule for next month and I needed enough time for my blood work to be back so that the doctor can read my results..

Ricky W.

Apr 17, 2025

Verified

All reviews are opinions of patients and do not represent the opinions of Solv.

Frequently Asked Questions

How do patients rate DOCS Urgent Care in reviews?

1,462 patients have shared ratings for DOCS Urgent Care in West Haven on Solv. The average rating is 4.4 out of 5. That includes 3.4 for wait-time, 4.0 for quality of care, 4.0 for bedside manner, 4.0 for staff friendliness, and 4.0 for facility cleanliness. You can read all the individual patient reviews on DOCS Urgent Care's profile.

How do I make a booking at DOCS Urgent Care, West Haven?

You can book a visit with DOCS Urgent Care directly through Solv. The clinic also accepts walk-in patients, however, booking in advance usually minimizes your wait time, allowing you to get in and out of the urgent care quicker.

What insurance does DOCS Urgent Care accept?

DOCS Urgent Care accepts Medicaid, Medicare, PPO, Self-Pay. Depending on your specific insurance plan, your out of pocket visit cost will vary. Contact the clinic directly for further details.

How much does an urgent care visit cost at DOCS Urgent Care

Depending on insurance status and whether DOCS Urgent Care is in-network with your specific plan, an urgent care visit to this location may vary. Generally speaking, a co-pay for the visit itself will range from $35-100 with lab tests and other services possibly increasing that total. Without insurance, the self-pay price of a visit will likely be between $100-250 depending on the reason for visit or prescribed treatment plan. Additional services such as lab tests, x-rays, medications, and other services may be additional costs. Please make sure to talk with your provider about the costs prior to receiving treatment.

What are the primary services of DOCS Urgent Care, West Haven?

As an urgent care center, DOCS Urgent Care treats a range of non-emergent injuries and illnesses, as well as provides certain preventative care. More specifically, DOCS Urgent Care will provide annual exams and sports physicals, general lab tests and screenings, and diagnose and treat routine conditions like the common cold, flu, infections, rashes, allergies, strep throat, and more.

Where is DOCS Urgent Care, West Haven located?

DOCS Urgent Care is located at 636 Campbell Ave in West Haven and serves patients throughout the area.

Is DOCS Urgent Care, West Haven open on the weekends?

Yes. DOCS Urgent Care is open on weekends including Saturday 8:00 am - 4:00 pm and Sunday 8:00 am - 4:00 pm.

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The content provided here and elsewhere on the Solv Health site or mobile app is provided for general informational purposes only. It is not intended as, and Solv Health, Inc. does not provide, medical advice, diagnosis or treatment. Always contact your healthcare provider directly with any questions you may have regarding your health or specific medical advice.

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