Solv
save clinic for laterShare Express Family Care with a friendDirections to Express Family Care
Express Family Care Logo

COVID testing
Offers video visits
Business hours
Open
·
Closes 8pm
Clinic Address3960 Valley Gateway Blvd, Suite 1A, Roanoke, VA, 24012
Clinic PhoneCall clinic
Accepted insurance types
Accepts Medicare, PPO, Self-Pay, TRICARE
About Express Family Care

Express Family Care is an urgent care center in Roanoke, located at 3960 Valley Gateway Blvd, Suite 1A. They are open 6 days a week, including today from 8:00AM to 8:00PM seeing walk-in patients with non-emergent healthcare conditions. Unlike most urgent care and walk-in clinics, Express Family Care offers you the ability to book online in advance through Solv prior to arriving at the clinic. While most urgent care patients can expect a short wait time, booking online should cut that wait considerably and get you out and on with your day more quickly.

Recognized favorably amongst their patients, Express Family Care has an average rating of 4.8 stars out of 5 based on 1451 total ratings.

If you are looking to learn more about urgent care including statistics, trends, FAQs and other useful information, check out our blog to empower your knowledge as a healthcare consumer. 

Verified
Claimed
This clinic hasn't been claimed by the owner or a representative yet.

Claim this clinic to edit business details and business hours.

Report inaccurate info

Hours

Eastern Standard Time (EST)
Sat
Sun
Mon
Tues
Wed
Thu
Fri
Clinic
8:00 am - 8:00 pm
Closed
8:00 am - 8:00 pm
8:00 am - 8:00 pm
8:00 am - 5:00 pm
8:00 am - 8:00 pm
8:00 am - 8:00 pm
Video visits
8:00 am - 5:00 pm
Closed
8:00 am - 8:00 pm
8:00 am - 8:00 pm
8:00 am - 8:00 pm
8:00 am - 8:00 pm
8:00 am - 8:00 pm
COVID Testing at Express Family Care
Read below to understand which test is best for your needs. To protect yourself and others, please follow the latest guidance CDC and FDA.
1 Turnaround times will vary depending on the type of test you receive and how busy the clinic is.
2 The clinic will provide information on how you’ll receive test results.

Services

Labs and Tests

  • Allergy test
  • Blood test
  • Diagnostic test
  • Drug test
  • Flu test
  • HIV test
  • Lab tests
  • Mono test
  • Pregnancy test
  • RSV test
  • STD testing
  • Strep test
  • TB test
  • Trichomonas test
  • Urinalysis
  • Glucose test
  • COVID-19 antibody test
  • COVID-19 antigen test
  • COVID-19 PCR test
  • COVID-19 send-out test
  • COVID-19 test
  • Rapid COVID-19 antigen test

Vaccinations

  • DTaP vaccine
  • Flu shot
  • Tetanus vaccine

Accepted Insurance Plans

Contact your insurance company before your visit to ensure the clinic is in network for the service(s) you're seeking.
Medicare
PPO
Self-Pay
TRICARE

Self-Pay Prices

Cash pricing for uninsured patients.
  1. Base office visit$129
  2. Video visit$129
  3. Flu shot$35
  4. Sports physicals$25
  5. School physicals$25
  6. Camp physicals$25

Ratings & Reviews

Overall Rating 4.8
Based on 1451 Ratings
Wait Time
(601 Ratings)
Quality of Care
(602 Ratings)
Bedside Manner
(602 Ratings)
Staff Friendliness
(599 Ratings)
Facility Cleanliness
(595 Ratings)
All reviews are opinions of patients and do not represent the opinion of Solv.
Showing 20 Top Reviews
Reviewed in
Every thing was great except the wait time.i waited 55 minutes and my wife has waited 80 minutes so far to get in. If you know you are running late, adjust the schedule so people don't have to wait in there car so long and try looking for a bathroom.
Reviewed in
Staff was amazing, very clean facility, great service! Thank you
Reviewed in
The staff and doctor were friendly and professional. Waiting area was comfortable.
Reviewed in
Everyone was great, friendly and took the time to cover everything. Amanda was very personable and goid to talk with
Reviewed in
Fast and efficient, friendly and helpful.
Reviewed in
This was my first time coming and I’ll definitely be back. Everyone was so kind and efficient.
Reviewed in
There were no other patients there and I had to wait quite a while in between the nurse and PA coming in and out to do stuff. On their website, it says, be there 10 minutes early, but they don't open 10 minutes early for you to come in. The PA seemed knowledgeable and thorough. I liked that.
Reviewed in
Staff was extremely welcoming, very clean facility, great service!
Reviewed in
Liked the service and can count on there decision on my health needs
Reviewed in
Easy online booking. Short wait time. Great doctors & staff.
Reviewed in
I had booked online appointment for 8:30. Did not expect to wait like we did about 30 minutes. Still better solution for me and my husband.
Reviewed in
Highly recommend Brian at Express Family Care! He is a wonderful doctor who always is thorough and takes the time to listen to his patients.
Reviewed in
I was very pleased with my appt today. I was able to make the appointment online super quick. Once I checked i it was quick to get back to the room. Very nice atmosphere, the staff were all kind. I really loved seeing Amanda Wheeler, PA. She was down to earth and explained everything to me in a way I could understand.
Reviewed in
Your registration to establish an account is almost impossible when one gets to providing age. Have you tried registering for some born in 1945?
Reviewed in
I would recommend this place to anyone. They are very kind and so willing to help. Staff makes you feel comfortable and does not pressure you to feel any certain way.
Reviewed in
Nurse Tiffany was wonderful. She made me feel like I’ve been a long time patient and answered all of my questions. Excellent bedside manner. My doctor (can’t remember her name) was also excellent. She took tome to explain my treatment and advised me in how to self treat until my Covid send off test returns. Will definitely recommend this facility based on my expert be with these two professionals.
Reviewed in
Thanks for taking care of us.
Reviewed in
Very friendly and took care of my needs.
Reviewed in
The arrangements were easy to make. The service was friendly professional And pleasant. Thanks to all but especially Haley who walks three the details. A very good experience. THANKS
Reviewed in
The wait time was minimal. Staff is attentive and I didn't feel rushed through. Wasn't overwhelmed with tests.
Book a visit
Visit type
In-person visit
Video visit

Message from the clinic:

                 CoVid-19 Testing Center

Express Family Care is now offering CoVid testing on site, generally 1-2 day turnarounds. We have UNLIMITED tests (antigen and PCR) and we will be able to test you. Please be patient as we are trying to see everyone as close to their appointment time as possible- BUT our numbers are very high, and we are doing extra safety steps in our office- all of which take time. Thank you for trusting us and your understanding. Call 540-400-6676 for questions. We call 100% of patients with test results.