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Express Family Care Logo

Offers video visits
Offers COVID test
Business hours
Closed Now
Clinic Address3960 Valley Gateway Blvd, Suite 1A, Roanoke, VA, 24012
Clinic PhoneCall clinic
Accepted insurance types
Accepts Medicare, PPO, Self-Pay, TRICARE

Express Family Care is an urgent care center in Roanoke, located at 3960 Valley Gateway Blvd, Suite 1A. They are open 6 days a week, including today from 8:00AM to 8:00PM seeing walk-in patients with non-emergent healthcare conditions. Unlike most urgent care and walk-in clinics, Express Family Care offers you the ability to book online in advance through Solv prior to arriving at the clinic. While most urgent care patients can expect a short wait time, booking online should cut that wait considerably and get you out and on with your day more quickly

Recognized favorably amongst their patients, Express Family Care has an average rating of 4.8 stars out of 5 based on 622 total ratings.

If you are looking to learn more about urgent care including statistics, trends, FAQs and other useful information, check out our blog to empower your knowledge as a healthcare consumer. 

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Eastern Standard Time (EST)
  • Sat
  • Sun
  • Mon
  • Tues
  • Wed
  • Thu
  • Fri
  • Clinic
  • 8:00 am - 8:00 pm
  • Closed
  • 8:00 am - 8:00 pm
  • 8:00 am - 8:00 pm
  • 8:00 am - 8:00 pm
  • 8:00 am - 8:00 pm
  • 8:00 am - 8:00 pm
  • Video visits
  • 8:00 am - 5:00 pm
  • Closed
  • 8:00 am - 8:00 pm
  • 8:00 am - 8:00 pm
  • 8:00 am - 8:00 pm
  • 8:00 am - 8:00 pm
  • 8:00 am - 8:00 pm
  • Map & Directions

    Map pin
    3960 Valley Gateway Blvd, Suite 1A, Roanoke, VA, 24012

    COVID Testing

    Express Family Care is offering COVID and antibody testing to identify if you've been exposed to coronavirus. Availability is subject to change.
    covid testing icon
    COVID Test
    Est. 1-5 days for results *
    covid testing icon
    COVID Antibody Test
    Est. 1-5 days for results *
    No screening required


    Labs and Tests

    • Bloodwork
    • Diagnostic tests
    • Drug screening
    • Finger-stick glucose check
    • Flu test
    • Lab tests
    • Monospot test
    • Rsv test
    • STD test
    • STI
    • Strep test
    • TB test
    • Trichomonas test
    • Urinalysis
    • Blood glucose test
    • COVID-19 Antibody Test
    • COVID-19 Send-Out Test
    • COVID-19 Test


    • DTaP vaccine
    • Flu shot
    • Tetanus vaccine

    Accepted Insurance Plans

    Contact your insurance company before your visit to ensure the clinic is in network for the service(s) you're seeking.

    Self-Pay Prices

    Cash pricing for uninsured patients.
    1. Clinic visit$129
    2. Video visit$129
    3. Flu Shot$35
    4. School Sports Physical$25


    • Express Family Care (Roanoke, VA) - #0
    • Express Family Care - Urgent Care Solv in Roanoke, VA
      View All Photos

    Ratings & Reviews

    Overall Rating4.8
    Based on 622 Ratings
    (266 Ratings)
    Quality of Care
    (268 Ratings)
    Bedside Manner
    (266 Ratings)
    Staff Friendliness
    (266 Ratings)
    Facility Cleanliness
    (264 Ratings)
    All reviews are opinions of patients and do not represent the opinion of Solv.
    Showing 20 Top Reviews
    Reviewed in
    Brian was great. But i feel like covid is the only thing they ask about. I feel like i have a sinus infection but didnt even look at nose. Was told i have a viral infection of some type. Total waste of time and money.
    Reviewed in
    The staff were very friendly and informative!
    Reviewed in
    Wait time was a bit excessive, but once I got there service was fantastic.
    Reviewed in
    Nice and easy
    Reviewed in
    Everyone was so nice and polite.
    Reviewed in
    Had a COVID test so I could return to work. Everybody was caring and made me feel at easy and took the fear I was having away..
    Reviewed in
    My appointment was at 2:00pm I got there about 10 minutes early and got checked in right away... however I had to waiting my car for 1 hour 25 mins before I was called to come in and to be seen. The wait time was way too long. I work in an office and that is just not right. Not sure why you make and appointment if you have to wait this long to be seen. Very unhappy with wait time. Rest of appointment was great!!
    Reviewed in
    Overall very good other than the wait
    Reviewed in
    Always a great experience. Staff is polite, facility clean. Return patient and RN myself. Would highly recommend.
    Reviewed in
    I hate the wait but that’s how it is for all dr offices. But I really like the nurse and dr I had. Easy to talk to and they listened. Great people
    Reviewed in
    Great place very friendly and love the country music playing
    Reviewed in
    The staff here were amazing. They were so very friendly. I highly recommend Express Family Care!
    Reviewed in
    Excellent staff.
    Reviewed in
    Other than they giving me a positive test result for the COVID it was a nice experience. Friendly staff and quick service.
    Reviewed in
    Everyone was wonderful to me. I had good care and they answered all my questions. I would visit again . Thank you so much.
    Reviewed in
    Awesome! Great staff! Very helpful during stressful time.
    Reviewed in
    Staff was amazing
    Reviewed in
    Amazing! Great quick experience
    Reviewed in
    Friendly caring staff
    Reviewed in
    Great staff and healthcare workers! Would recommend to anyone! Thank you for your kind treatment. Stay well
    Book a visit
    Visit type
    In-person Visit
    Video Visit
                     CoVid-19 Testing Center

    Express Family Care is now offering CoVid testing on site, generally 1-2 day turnarounds. We have UNLIMITED tests and we will be able to test you. Please be patient as we are trying to see everyone as close to their appointment time as possible- BUT our numbers are very high, and we are doing extra safety steps in our office- all of which take time. Thank you for trusting us and your understanding. Call 540-400-6676 for questions. We call 100% of patients with test results.