ExpressCare Urgent CareOwings Mills

if you are sick, staying at home in your bed is better than coming here. I was misdiagnosed with the flu and was told it was no possible way I had pneumonia. Had to be rushed to the ER the same day and was diagnosed with pneumonia and was severely dehydrated. Express care prescribed me tamiflu 4 days after I became ill which you aren't supposed to do. The doctor or staff didn't care. The front staff was very unprofessional as well. Please do not believe any diagnosis you are given. I was told to wait for a flu test and then told that my flu test was negative. The doctor then said he didn't believe the results from the test that he provided. I found that to be very unprofessional especially when people's lives are at stake.

I went in the front desk receptions was very nice an professional. The nurse who called me back was very professional. Dr. William Malone comes in after eating his breakfast at the computer and drinking his coffee while patients are waiting in each room. I tell him my problem in detail. I explained that my knee hurt even for me to touch it lightly. He goes and squeeze my knee with NO WARNING whatsoever. I screamed and by reflex touch his hand. He yells don't touch me as if I was touching him inappropriately. How stupid can he be. IT WAS REFLEX! He telling me I cannot touch him. How insensitive when a person tell you something hurt instead of gently touching first. Why would he grab and squeeze my knee (that was visible swollen). He than order the Radiologist to take an X-ray. After the results came back I am sitting in the room waiting for him again while he is watching GOLF on his computer. I tried to snap a picture because I thought how professional is this guy. I finish up. The radiologist give me the papers. Tell me to check if I was satisfied. I checked that I was not satisfied. He asked me why. I explained. He than tell me to just check the first box (the one that says satisfied) I told him I would not. He said well explain on paper why you are not satisfied. I told him and I wrote it down. He ask me if I want to go get the Dr and explain it to him. Absolutely not! I will write it in letter form