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Urgent care
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EVERYDAY HEALTH
Tdap vaccine
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Accepts insurance & self-pay
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If you are experiencing a medical emergency, call 911 immediately. Five Star ER | South Austin is an emergency room, commonly called an E.R., providing critical and life saving healthcare services to patients throughout theAustin area through their location at8721 Menchaca Rd. They are required by law to be open 24 hours a day, 7 days a week, even on national holidays like Thanksgiving and Christmas.
While their availability can be enticing, you should really only visit an E.R. if you absolutely have to as they can be quite expensive and have much longer wait times than an walk-in urgent care center. In fact, some insurance carriers have begun to refuse paying for emergency room visits that were in fact non-emergent. An interesting fact that about 50% of emergency room diagnosis could be addressed at a quicker, less expensive urgent care center.
If you are looking to learn more about emergency rooms and when (and when not) to visit one, statistics, trends, FAQs and other useful information, check out our blog to empower your knowledge as a healthcare consumer.
Insurance is accepted as payment for visits and services at this clinic.
This clinic accepts payment without insurance. Self-pay prices include an office visit charge unless noted. For more details, .
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Wait time
4.0
Quality of care
1.0
Bedside manner
4.0
Staff friendliness
4.0
Facility cleanliness
4.0
1.0
Another update I have been off so conveniently unable to get anything other than a busy tone while trying to contact billing. Surprise surprise. *Update: Was informed at the front desk that my insurance (BCBS) would cover everything, which they always have, and my visit only cost $50. Now I'm getting bills saying I owe thousands due to the fact that an out of network provider treated me. I should have been made aware of this before treatment was started! Had I known I would be charged I would've gone somewhere else! Currently speaking with a lawyer and the Texas Dept of Insurance so that I can fight this. I WILL NOT BE RESPONSIBLE FOR CHARGES I DID NOT CONSENT TO. * -Also if you read the yelp reviews for this facility you'll see that lying to patients about insurance coverage is something they do frequently!!!- Crushed my wrist in a ladder and these guys gave me their complete and undivided attention! After an x-ray they got me into a splint and provided me with the information I needed to schedule a follow-up with an ortho specialist! Great facility, quick/thorough visits, and staff that goes above and beyond!
Anonymous
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5 years ago
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