Urgent Care Operations

Short-Staffed, High Patient Volumes: Fresh Ideas to Refine Your Clinical Workflow & Make Your Staff More Efficient

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The current staffing shortage in healthcare is a tidal wave that’s been building for years—and it crashed when the pandemic hit. High patient volumes combined with a nationwide staffing shortage are a recipe for clinical workflow disasters.

Join Solv's Chief Medical Officer, Dr. Rob Rohatsch (former CEO of Urgent Care and Retail at Banner Health), and Director of Partner Success, April Gillam (former COO at a nationally recognized pediatric urgent care brand) divulge their secrets to running successful healthcare staffing strategies. Together, Dr. Rohatsch and April have hired, managed, and retained tens of thousands of employees while boasting record-breaking NPS scores, employee career longevity, and high employee satisfaction scores. This webinar gives you strategies for attracting top talent and keeping employees engaged, along with tips for leveraging technology to create less work and decrease employee stress at the front desk.

You'll learn: 

  • What’s causing the current staffing shortage and what you can do
  • Tips for keeping your staff engaged, reducing attrition, and maintaining quality of care
  • Quick strategies to deploy if you find your office understaffed during high patient volume times
  • How using technology to power your clinical workflow will help you streamline work, improve efficiency, and save your staff time

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