Haywood Regional Urgent Care

My husband went to Urgent Care in Canton feeling sick after being exposed to COVID. He is 75 years old and had the vaccine several months ago. The doctor would not do the Rapid Test. My husband got really sick and his doctor wanted him to have the Monoclonal Antibody infusion. It took us 5 days to get the results of the 3 day test. Meanwhile my husband got more sick. I called and explained why we needed the results and the person put me on hold. After holding for 47 minutes I hung up and tried to call back. No one would answer. When my husband called the next day he was told “Do not call us we will call you” very rudely. I finally got through to them on the 5th day and got the results of the positive COVID test. I would not take my worst enemy to that clinic They kept my husband from getting the treatment that could have saved him days of misery

Iv been to this Urgent Care in Canton NC , a few times , I have always felt that I was important and all my needs and concerns have been met even above and beyond.!!! Being treated with respect and dignity makes alot of difference when making a choice of where to go for accident, stomach aches, major or minor things, I will go here first because I already know that they care and still remains professional while treatment of what's ailing me is done 😷🥴🤕🤗 Tonya the x-ray tech, does such a great job and kept me calm and listen to everything I have said All the Doctors and Staff are super, and thanks Audrey for your care this time it was fractured ribs, instead of broken ones or punctured lung, I will do what you ordered and "take it easy", .thanks everyone