Health Express Urgent Care, Cleveland

Closed now

Health Express Urgent Care - Cleveland Logo

Book a visit

Select a visit type

Choose a date and time

Highlights

Modern patient experience

Mobile check-in, Mobile waitlist, Online paperwork

Overview

What to know before you go

Booking an appointment in advance gives our office the ability to...

Book an appointment at Health Express Urgent Care - Cleveland. Health Express Urgent Care is an urgent care center in Cleveland, located at 3762 Pearl Rd.

Offering convenient urgent care services in a comfortable setting, and a proud partner of Solv, Health Express Urgent Care ensures that your medical needs are addressed promptly and efficiently. We are open 7 days a week, catering to non-emergent healthcare conditions without the need for an emergency room visit.

At Health Express Urgent Care, we provide a broad range of services, all handled by our experienced medical professionals. Our facility boasts state-of-the-art medical equipment and a comfortable waiting area, ensuring your visit is pleasant and effective.

What sets Health Express Urgent Care apart is the ability to book your visit online in real-time via Solv, significantly reducing your wait time and streamlining your experience. Walk-ins are welcome, but we encourage online bookings to make your visit as quick and stress-free as possible.

Location

3762 Pearl Rd

Cleveland, OH, 44109

Office hours

Eastern Standard Time (EST)

Sun

9:00 am - 6:00 pm

Mon

8:00 am - 8:00 pm

Tue

8:00 am - 8:00 pm

Wed

8:00 am - 8:00 pm

Thu

8:00 am - 8:00 pm

Fri

8:00 am - 8:00 pm

Sat

9:00 am - 6:00 pm

Closed now

Virtual visit hours

Eastern Standard Time (EST)

Sun

9:15 am - 6:00 pm

Mon

8:15 am - 7:30 pm

Tue

8:15 am - 7:30 pm

Wed

8:15 am - 7:30 pm

Thu

8:15 am - 7:30 pm

Fri

8:15 am - 7:30 pm

Sat

9:15 am - 6:00 pm

Closed now

Insurance and payments

Insurance

While Health Express Urgent Care partners with the below insurances, we recommend giving your insurance provider a call to confirm coverage and benefits.

Aetna
Anthem
Blue Cross Blue Shield
Cigna
Humana
Medicaid
Medicare
PPO
Self-Pay
TRICARE
Triwest
United Healthcare

Self-pay

This location accepts payment without insurance. Self-pay prices include an office visit charge unless noted. For more details, .

Services

Video visit

Self-pay:

$95

Solv makes no guarantees regarding the accuracy or completeness of pricing information, as it is subject to the partner's discretion. Prices don't guarantee availability. If you decide to use your insurance for your visit and the claim is fully processed, the clinic may not be able to revert to a self-pay rate, depending on insurance carrier and plan. Taxes may apply.

Patient ratings and reviews

4.7

Overall rating

Wait time

4.5

Quality of care

4.7

Bedside manner

4.7

Staff friendliness

4.7

Facility cleanliness

4.7

What patients are saying...

3.0

I took my daughter here to get see for a sore throat, ear pain and she said she had a blockage in her nose. The lady at the desk seemed as if she didn’t want to be there. It was a little after 7pm and they close at 8pm. A woman came in to have her son get x-rays and the woman behind the desk told her that the x-ray tech wasn’t there. After the lady and her son walked out the woman behind the desk had made a comment to her coworker about sending people away so they could leave at closing time. The woman behind the desk also tried to talk a man who walked in out of being seen. She was like we close at 8 and it’s a 45 minute wait are you sure you want to stay?! Also after being seen by the physician she recommended I have my daughters prescription transferred to a 24 hr pharmacy on brookpark rd. She said I could ask the woman up front to switch it to that pharmacy. I got up front by the desk you check out at before you leave and she acted as if I wasn’t standing there so I came around in front of the desk so she had no choice but to acknowledge me. I told her that I needed to switch pharmacy and she was like you should have told the doctor I said she said to let you know that you could change it. She made a face tapped on her keyboard and said okay it’s switched. I waited an hour then headed to the pharmacy just to find out she never switched it. I forgot to mention that there was either rat or mouse shit along the wall in the waiting area and the room we were put in. I took a video of it but I don’t think I can upload it here.

Zikora W.

Aug 25, 2026

Verified

5.0

Umm I never got my test results or a call but everything else was good

Mackenzie S.

Aug 23, 2026

Verified

5.0

The staff was very nice and helpful. The process of checking in and scheduling was simple. The care was great.

Stephanie S.

Aug 19, 2026

Verified

1.0

Offer online scheduling, however, does not actually maintain a schedule so you are treated like a walk-in; expect a long wait time. Advertise onsite x ray but use a floating tech so expect a long wait time for that as well.

James S.

Aug 1, 2026

Verified

5.0

First time here , staff were extremely friendly polite and very friendly and very timely efficient even the dr .. I will be coming back ..    I was in and out .. with much needed help and all my questions answered

Toya J.

Jul 15, 2026

Verified

5.0

The check-in process was easy! I really can’t say enough about how friendly everyone is, and understanding. They use the latest technology, and everything there was very clean, and had an “updated” feel. I am also thankful for the Physicians Assistant’s  extra care for me, with sharing great “real life” advice that made me feel like I was part of a family there. I heart-fully recommend Healthcare Express. Thank you all for a great experience!

Michael R.

Jun 26, 2026

Verified

4.0

Do cypress had no knowledge of what insect bites. Waste of time going

Sharesse J.

Jun 15, 2026

Verified

5.0

Went in for a drug test in order to apply for a job, and everybody was really helpful and friendly, and took the time to explain the process. After filling out all the paperwork, I had to wait about 15 minutes and then the process involved in the procedure was another 15 minutes, and then I was done. It was a very pleasant experience.

Brian D.

Jun 10, 2026

Verified

3.0

Wait time for random drug test walk in , shouldn't be almost an hour. All the other places I went had a turn around of 15min. Some people come prepared to give urine sample and not sit there and try it to hold .

Emil B.

Jun 4, 2026

Verified

5.0

All around amazing! Highly recommended. Super fast, super caring and helpful.

Breanna A.

Jun 2, 2026

Verified

All reviews are opinions of patients and do not represent the opinions of Solv.

Frequently Asked Questions

How do patients rate Health Express Urgent Care in reviews?

1,232 patients have shared ratings for Health Express Urgent Care in Cleveland on Solv. The average rating is 4.7 out of 5. That includes 4.5 for wait-time, 4.7 for quality of care, 4.7 for bedside manner, 4.7 for staff friendliness, and 4.7 for facility cleanliness. You can read all the individual patient reviews on Health Express Urgent Care's profile.

How do I make a booking at Health Express Urgent Care, Cleveland?

You can book a visit with Health Express Urgent Care directly through Solv. The clinic also accepts walk-in patients, however, booking in advance usually minimizes your wait time, allowing you to get in and out of the urgent care quicker.

What insurance does Health Express Urgent Care accept?

Health Express Urgent Care accepts Aetna, Anthem, Blue Cross Blue Shield, Cigna, Humana, Medicaid, Medicare, PPO, Self-Pay, TRICARE, Triwest, United Healthcare. Depending on your specific insurance plan, your out of pocket visit cost will vary. Contact the clinic directly for further details.

How much does an urgent care visit cost at Health Express Urgent Care

Depending on insurance status and whether Health Express Urgent Care is in-network with your specific plan, an urgent care visit to this location may vary. Generally speaking, a co-pay for the visit itself will range from $35-100 with lab tests and other services possibly increasing that total. Without insurance, the self-pay price of a visit will likely be between $100-250 depending on the reason for visit or prescribed treatment plan. Additional services such as lab tests, x-rays, medications, and other services may be additional costs. Please make sure to talk with your provider about the costs prior to receiving treatment.

What are the primary services of Health Express Urgent Care, Cleveland?

As an urgent care center, Health Express Urgent Care treats a range of non-emergent injuries and illnesses, as well as provides certain preventative care. More specifically, Health Express Urgent Care will provide annual exams and sports physicals, general lab tests and screenings, and diagnose and treat routine conditions like the common cold, flu, infections, rashes, allergies, strep throat, and more.

Where is Health Express Urgent Care, Cleveland located?

Health Express Urgent Care is located at 3762 Pearl Rd in Cleveland and serves patients throughout the area.

Is Health Express Urgent Care, Cleveland open on the weekends?

Yes. Health Express Urgent Care is open on weekends including Saturday 9:00 am - 6:00 pm and Sunday 9:00 am - 6:00 pm.

Does Health Express Urgent Care offer telemedicine?

Yes! Health Express Urgent Care offers video visits, or telemedicine appointments through Solv allowing you on-demand, virtual access to the same providers that you would otherwise see in-person. Telemedicine visits cost 95 to see a provider. Any lab tests, follow-up visits, or prescribed medications will be at an additional cost.

Find in-person or video care now

See why 29 million people trust Solv.

Download on the App StoreGet it on Google Play

In the event of a medical emergency, dial 911 or visit your closest emergency room immediately.

The content provided here and elsewhere on the Solv Health site or mobile app is provided for general informational purposes only. It is not intended as, and Solv Health, Inc. does not provide, medical advice, diagnosis or treatment. Always contact your healthcare provider directly with any questions you may have regarding your health or specific medical advice.

facebook
twitter
instagram
2026 © SolvHealth. All Rights Reserved