Health Express Urgent Care, Shaker Heights

Open until 2pm

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Highlights

Modern patient experience

Mobile check-in, Mobile waitlist, Online paperwork

Overview

What to know before you go

Booking an appointment in advance gives our office the ability to...

Book an appointment at Health Express Urgent Care - Shaker Heights. Health Express Urgent Care is an urgent care center in Shaker Heights, located at 20300 Chagrin Blvd.

Offering convenient urgent care services in a comfortable setting, and a proud partner of Solv, Health Express Urgent Care ensures that your medical needs are addressed promptly and efficiently. We are open 7 days a week, catering to non-emergent healthcare conditions without the need for an emergency room visit.

At Health Express Urgent Care, we provide a broad range of services, all handled by our experienced medical professionals. Our facility boasts state-of-the-art medical equipment and a comfortable waiting area, ensuring your visit is pleasant and effective.

What sets Health Express Urgent Care apart is the ability to book your visit online in real-time via Solv, significantly reducing your wait time and streamlining your experience. Walk-ins are welcome, but we encourage online bookings to make your visit as quick and stress-free as possible.

Location

20300 Chagrin Blvd

Shaker Heights, OH, 44122

Office hours

Eastern Standard Time (EST)

Sun

9:00 am - 6:00 pm

Mon

8:00 am - 8:00 pm

Tue

8:00 am - 8:00 pm

Wed

8:00 am - 2:00 pm

Open now

Thu

8:00 am - 2:00 pm

Fri

8:00 am - 8:00 pm

Sat

9:00 am - 6:00 pm

Virtual visit hours

Eastern Standard Time (EST)

Sun

9:15 am - 6:00 pm

Mon

8:15 am - 7:30 pm

Tue

8:15 am - 7:30 pm

Wed

8:00 am - 2:00 pm

Open now

Thu

Closed

Fri

8:15 am - 7:30 pm

Sat

9:15 am - 6:00 pm

Office photos

Clinic office (0)

Insurance and payments

Insurance

While Health Express Urgent Care partners with the below insurances, we recommend giving your insurance provider a call to confirm coverage and benefits.

Aetna
Anthem
Blue Cross Blue Shield
Cigna
Humana
Medicaid
Medicare
PPO
Self-Pay
TRICARE
United Healthcare

Self-pay

This location accepts payment without insurance. Self-pay prices include an office visit charge unless noted. For more details, .

Services

Office visit

Self-pay:

$120

Video visit

Self-pay:

$95

X-ray (arms, hands, legs, or feet)

X-ray (chest)

Flu shot

Camp physical

School physicals

Sports physicals

Laceration repair (stitches)

10-panel drug test

5-panel drug test

Solv makes no guarantees regarding the accuracy or completeness of pricing information, as it is subject to the partner's discretion. Prices don't guarantee availability. If you decide to use your insurance for your visit and the claim is fully processed, the clinic may not be able to revert to a self-pay rate, depending on insurance carrier and plan. Taxes may apply.

Patient ratings and reviews

4.8

Overall rating

Wait time

4.8

Quality of care

4.8

Bedside manner

4.9

Staff friendliness

4.9

Facility cleanliness

4.9

What patients are saying...

5.0

Came in for a work physical and everything went smoothly. Scheduling was easy, the office was clean, and the staff was super friendly and attentive. Great customer service and a really pleasant experience overall. Would definitely recommend!

Felicia J.

Dec 23, 2025

Verified

5.0

I went there for work physical. The entire staff from front to back was great. That includes, the front desk, nurse and physician.

Paula G.

Dec 17, 2025

Verified

5.0

I was treated politely and with respect. All staff were friendly and professional.

Wendy H.

Dec 12, 2025

Verified

5.0

Great service. Called ahead and received correct information

Cory H.

Dec 6, 2025

Verified

5.0

Staff was the best ive seen in a long time and just a wonderful experience overall

Jerees H.

Dec 4, 2025

Verified

5.0

Had positive Covid test. Scheduled visit on line and got in right away. No wait. Got RX I needed. Competent, friendly, and would go  back. Recommend.

Susan C.

Sep 7, 2025

Verified

2.0

I waited 30 minutes to be seen. The physician assistant completed my physical in five minutes and she didn't and would not complete my employment form entirely. I tried to call customer service and billing so that I can receive a refund for the $65 that I paid. But I only get a recording that I have to send an email I would not recommend this provider.

Elizabeth L.

Aug 27, 2025

Verified

5.0

The staff was very helpful and friendly. Loving atmosphere. I would recommend your facility to family and friends

Jannetta J.

Aug 17, 2025

Verified

5.0

Woke up this morning and realized I had not scheduled my work physical that had to be completed before my start. Health express urgent care got me in right away with no wait. The staff were very friendly and all of the areas were organized and clean.

Joi M.

Jul 29, 2025

Verified

5.0

I woke up this morning wasn’t feeling well and was able to go to this urgent care. They was fast, friendly, convenient and very clean.

Tanesha C.

Jul 24, 2025

Verified

All reviews are opinions of patients and do not represent the opinions of Solv.

Frequently Asked Questions

How do patients rate Health Express Urgent Care in reviews?

378 patients have shared ratings for Health Express Urgent Care in Shaker Heights on Solv. The average rating is 4.8 out of 5. That includes 4.8 for wait-time, 4.8 for quality of care, 4.9 for bedside manner, 4.9 for staff friendliness, and 4.9 for facility cleanliness. You can read all the individual patient reviews on Health Express Urgent Care's profile.

How do I make a booking at Health Express Urgent Care, Shaker Heights?

You can book a visit with Health Express Urgent Care directly through Solv. The clinic also accepts walk-in patients, however, booking in advance usually minimizes your wait time, allowing you to get in and out of the urgent care quicker.

What insurance does Health Express Urgent Care accept?

Health Express Urgent Care accepts Aetna, Anthem, Blue Cross Blue Shield, Cigna, Humana, Medicaid, Medicare, PPO, Self-Pay, TRICARE, United Healthcare. Depending on your specific insurance plan, your out of pocket visit cost will vary. Contact the clinic directly for further details.

How much does an urgent care visit cost at Health Express Urgent Care

Depending on insurance status and whether Health Express Urgent Care is in-network with your specific plan, an urgent care visit to this location may vary. Generally speaking, a co-pay for the visit itself will range from $35-100 with lab tests and other services possibly increasing that total. Without insurance, the Solv ClearPrice of a base visit to Health Express Urgent Care will be $120. Additional services such as lab tests, x-rays, medications, and other services may be additional costs. Please make sure to talk with your provider about the costs prior to receiving treatment.

What are the primary services of Health Express Urgent Care, Shaker Heights?

As an urgent care center, Health Express Urgent Care treats a range of non-emergent injuries and illnesses, as well as provides certain preventative care. More specifically, Health Express Urgent Care will provide annual exams and sports physicals, general lab tests and screenings, and diagnose and treat routine conditions like the common cold, flu, infections, rashes, allergies, strep throat, and more.

Where is Health Express Urgent Care, Shaker Heights located?

Health Express Urgent Care is located at 20300 Chagrin Blvd in Shaker Heights and serves patients throughout the area.

Is Health Express Urgent Care, Shaker Heights open on the weekends?

Yes. Health Express Urgent Care is open on weekends including Saturday 9:00 am - 6:00 pm and Sunday 9:00 am - 6:00 pm.

Does Health Express Urgent Care offer telemedicine?

Yes! Health Express Urgent Care offers video visits, or telemedicine appointments through Solv allowing you on-demand, virtual access to the same providers that you would otherwise see in-person. Telemedicine visits cost 95 to see a provider. Any lab tests, follow-up visits, or prescribed medications will be at an additional cost.

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The content provided here and elsewhere on the Solv Health site or mobile app is provided for general informational purposes only. It is not intended as, and Solv Health, Inc. does not provide, medical advice, diagnosis or treatment. Always contact your healthcare provider directly with any questions you may have regarding your health or specific medical advice.

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